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RIU Palace Tropical Bay All Inclusive

Photo gallery for RIU Palace Tropical Bay All Inclusive

Aerial view
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas

Overview of RIU Palace Tropical Bay All Inclusive

RIU Palace Tropical Bay All Inclusive

4.5 star property
All-inclusive beachfront property with spa, near Bloody Bay Beach

8.4/10 Very good

1,033 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland

Room options

About this area

What's nearby

  • On the beach
  • Seven Mile Beach - 18 min walk

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 89 min drive

Restaurants

  • Office of Nature - 6 min walk
  • Juicy's Restaurant - 6 min drive
  • Chances Bar & Grill - 7 min drive
  • Best in The West - 7 min drive
  • Marleys by the sea - 7 min drive

About this property

RIU Palace Tropical Bay All Inclusive

At RIU Palace Tropical Bay All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be 1 mi (1.5 km) from Seven Mile Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Dining choices include 5 restaurants and the 4 bars/lounges are great places to grab a cold drink. This luxurious property also features a poolside bar, a health club, and a fitness center. Fellow travelers say good things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Snorkeling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 452 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11 PM
  • Express check-in/out available
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)
  • Free supervised childcare
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Traveling with children

  • Children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Water skiing
  • Windsurfing
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Snorkeling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Covid-19 Health Protocol (RIU).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>

Also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive Negril
RIU Palace Tropical Bay All Inclusive All-inclusive property

Frequently asked questions

Does RIU Palace Tropical Bay All Inclusive offer free cancellation for a full refund?
Yes, RIU Palace Tropical Bay All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at RIU Palace Tropical Bay All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at RIU Palace Tropical Bay All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at RIU Palace Tropical Bay All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at RIU Palace Tropical Bay All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at RIU Palace Tropical Bay All Inclusive?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at RIU Palace Tropical Bay All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and water skiing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. RIU Palace Tropical Bay All Inclusive also has 4 bars and a sauna, as well as a health club.
Are there restaurants at or near RIU Palace Tropical Bay All Inclusive?
Yes, there are 5 onsite restaurants. Nearby restaurants include Office of Nature (6-min walk), Juicy's Restaurant (2.9 mi), and Chances Bar & Grill (3.3 mi).
Does RIU Palace Tropical Bay All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around RIU Palace Tropical Bay All Inclusive like?
RIU Palace Tropical Bay All Inclusive is on Bloody Bay Beach, a short 1-minute walk from Bloody Bay and 18 minutes' walk from Seven Mile Beach. Travelers say this property is in a good location.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Beach, entertainment
Verified Expedia guest review

10/10 Exceptional

Celebrated my Birthday last weekend in Jamaica and we had the best of time from the all white beach party, foam pool party and silent headphone party must I say more. And the special birthday shoutout, my favorite Restaurants was the Italian and steakhouse. Staff are extremely friendly and a drink is always available what more do you need.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

4/10 Fair

For a RIU, food and drinks were too poor. Only two bottles of licor in the room, instead of the usual four. The food was not as expected for Jamaica we ate out at local restaurants.
Verified Orbitz guest review

10/10 Exceptional

This property is so beautiful and the staff are so welcoming! The rooms are clean and comfortable. The beach is stunning. The only drawback is the buffet got a little boring after a few days. Also, there’s no bar service early in the morning. It would have been nice to get a Bloody Mary and coffee while I was watching the ocean. Overall, we will definitely be back!
Verified Expedia guest review

6/10 Good

Verified Expedia guest review

10/10 Exceptional

Dale, 7-night trip
Verified Expedia guest review

10/10 Exceptional

My stay at Riu Palace was fabulous. Excellent service from the moment we entered until our departure. Special thanks to Negril dining staff Latoya. She made the experience so much warmer and everyone in my party of 23 share the exact sentiments about her. Additionally, management was great in giving me a free room upgrade and I so much wish I never had to leave the Palace. We can’t wait to plan our next trip. The entire experience was great!
Pamela, 4-night family trip
Verified CheapTickets guest review

10/10 Exceptional

The entertainment, food, beaches and staff were absolutely wonderful. I was totally happy with my stay.
Carol, 5-night romance trip
Verified CheapTickets guest review