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Mercure Lisboa Hotel

4.0 star property
4-star hotel with indoor pool, near Gulbenkian Museum

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Mercure Lisboa Hotel

Photo gallery for Mercure Lisboa Hotel

Indoor pool
Exterior
Privilege, Superior Double Room, 1 Double Bed
Food court
Reception

Overview of Mercure Lisboa Hotel

8.2

Very good

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Connecting rooms available
Map
Av. Jose Malhoa, 23, Lisbon, 1099-051
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Superior Double Room, 1 Double Bed

Privilege, Superior Double Room, 1 Double Bed

Privilege, Superior Double Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Twin Room

Privilege, Superior Twin Room

Privilege, Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

About this area

What's nearby

  • In Lisbon City Center
  • Avenida da Liberdade - 30 min walk
  • Gulbenkian Museum - 2 min drive
  • Campo Grande - 3 min drive
  • Estádio da Luz - 4 min drive
  • Rossio Square - 5 min drive
  • Santa Justa Elevator - 5 min drive
  • Marquis of Pombal Square - 5 min drive
  • Lisbon Cathedral - 5 min drive
  • Commerce Square - 6 min drive
  • Castle of São Jorge - 6 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 14 min drive
  • Cascais (CAT) - 21 min drive
  • Sete Rios Station - 5 min walk
  • Campolide Station - 18 min walk
  • Entrecampos Station - 27 min walk
  • Jardim Zoologico Station - 7 min walk
  • Sao Sebastiao Station - 15 min walk
  • Praca de Espanha Station - 17 min walk

Restaurants

  • Casa dos Caracóis - 5 min walk
  • A Tasquinha do Lagarto - 8 min walk
  • Casa Nepalesa - 18 min walk
  • Go Juu - 20 min walk
  • Restaurante Lucimar - 2 min drive
Map

About this property

Mercure Lisboa Hotel

Just 4.8 mi (7.7 km) from the airport, Mercure Lisboa Hotel puts you just a 5-minute drive from Rossio Square and Avenida da Liberdade. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. This upscale hotel is also 2.6 mi (4.2 km) from Santa Justa Elevator and 2.9 mi (4.6 km) from Castle of São Jorge. Public transportation is just a short walk: Jardim Zoologico Station is 7 minutes and Sao Sebastiao Station is 15 minutes.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property’s indoor pool hours are 7 AM-10 AM and 5 PM-9 PM Monday-Friday, and 11 AM-7 PM Saturday-Sunday.
  • All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 11 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15–15 for adults, and EUR 15–15 for children
  • Early check-in can be arranged for an extra charge of EUR 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Parking

  • Self parking costs EUR 11 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Lisboa
Hotel Mercure Lisboa
Lisboa Hotel
Lisboa Hotel Mercure
Lisboa Mercure
Mercure Hotel Lisboa
Mercure Lisboa
Mercure Lisboa Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Lisbon
Mercure Hotel Lisbon
Mercure Lisboa Hotel Hotel
Mercure Lisboa Hotel Lisbon
Mercure Lisboa Hotel Hotel Lisbon

Frequently asked questions

Does Mercure Lisboa Hotel offer free cancellation for a full refund?
Yes, Mercure Lisboa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Lisboa Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Lisboa Hotel?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Mercure Lisboa Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Lisboa Hotel?
Yes. Self parking costs EUR 11 per day.
What are the check-in and check-out times at Mercure Lisboa Hotel?
You can check in from 2:00 PM - midnight. There's a charge of EUR 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Mercure Lisboa Hotel?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What is there to do at Mercure Lisboa Hotel and nearby?
Mercure Lisboa Hotel has an indoor pool.
What's the area around Mercure Lisboa Hotel like?
Mercure Lisboa Hotel is a short 7-minute walk from Jardim Zoologico Station and 14 minutes' walk from Gulbenkian Museum.

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Really Friendly Helpful Staff
Really friendly helpful staff, nothing was too much. Clean room and comfy bed. Had a lovely stay.
Helen, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

8/10 Very good

Griselda, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very Fantastic Stay
The room was very clean, and so also the environment, Even though there were wide roads and tall buildings around, the area was very peaceful and quiet. Of course there was a big superstore (El Corte Ingles), a walking distance away. I would not mind staying in this hotel again
Emmanuel, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were helpful but sadly the roof pool is in the flight path.
Jonathan, 4-night romance trip
Verified Expedia guest review

8/10 Very good

james, 1-night trip
Verified Expedia guest review

4/10 Fair

Not a 4 star experience
Mouldy room, poor dinner.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

very good
hotel is good near the train and metro station
Charles, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Kimberly, 15-night trip with friends
Verified Hotels.com guest review