Quality Inn & Suites

Photo gallery for Quality Inn & Suites

Primary image
Outdoor pool
Desk, iron/ironing board, rollaway beds, Internet
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, Internet
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, Internet

Overview of Quality Inn & Suites

Quality Inn & Suites

2.5 star property
City-center Charleston hotel with outdoor pool

6.2/10 Good

671 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is CA $105
Price available on 10/30/2022
Map
1010 Washington Street E, Charleston, WV, 25301
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Free newspapers in the lobby
For families
  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Choose dates to view prices

About this area

What's nearby

  • Heart of Charleston
  • Charleston Coliseum & Convention Center - 1 min drive

Getting around

  • Charleston, WV (CRW-Yeager) - 11 min drive
  • Charleston Station - 11 min walk

About this property

Quality Inn & Suites

Hotel in the business district
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Quality Inn & Suites. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A TV in the lobby, outdoor furniture, and coffee/tea in the lobby
  • An elevator, free newspapers, and a front desk safe
  • Guest reviews give good marks for the overall value, pool, and helpful staff
Room features
All guestrooms at Quality Inn & Suites include comforts such as air conditioning, in addition to amenities like high-speed Internet.
Extra amenities include:
  • Bathrooms with shower/tub combinations
  • TVs with cable channels
  • Refrigerators, microwaves, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (900 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from June 25 2022 to October 31 2022 (dates subject to change):
  • Swimming pool
This property is undergoing renovations from August 29 2022 to December 31 2022 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Indoor pool

Children & extra beds

  • Rollaway beds are available for USD 10.00 per night

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

Also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quality Inn & Suites?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 30 Oct 2022 start from CA $105, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quality Inn & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Quality Inn & Suites?
Yes, there's an outdoor pool. The pool will be unavailable from June 25 2022 to October 31 2022 (dates subject to change).
Are pets allowed at Quality Inn & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Quality Inn & Suites?
No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.
What is there to do at Quality Inn & Suites and nearby?
Quality Inn & Suites has an outdoor pool and a fitness center.
Are there restaurants at or near Quality Inn & Suites?
Yes. Nearby restaurants include Graziano's Pizza (4-min walk), Soho's (5-min walk), and Taylor Books Cafe (5-min walk).
What's the area around Quality Inn & Suites like?
Quality Inn & Suites is in the heart of Charleston, a short 14-minute walk from Charleston Coliseum & Convention Center and 3 minutes' walk from Avampato Discovery Museum. Travelers recommend the hotel for its walkable location.

Overall score and ratings

6.2

Good

6.2/10

Cleanliness

7.6/10

Staff & service

5.9/10

Amenities

5.8/10

Property conditions & facilities

5.5/10

Eco-friendliness

10/10 Exceptional

Lennie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

David, 1-night trip
Verified Hotels.com guest review

2/10 Poor

CODY, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Morgan, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Gross
The place was filthy
donald, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Crystal, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

hany, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jeff, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Nope
Really really bad!!! Would not recommend. Parking was a mess. The rooms were run down as was the rest of the hotel. Breakfast was not great.
Robert, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Under construction. Hole in wall in room. Pool was closed
Katheryne, 1-night family trip
Verified Hotels.com guest review