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All properties in Puerto Aventuras, Quintana Roo, Mexico
1 room, 2 adults

Dreams Puerto Aventuras Resort & Spa - All Inclusive, Puerto Aventuras

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750, Mexico

Upscale beachfront resort with spa, near Puerto Aventuras Marina
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.
  • The staff at this place are AMAZING. If I was to ever return it would be solely based on…Feb. 26, 2020
  • Older resort, however the staff kept the resort spotless and well maintained. Food was…Feb. 25, 2020

Dreams Puerto Aventuras Resort & Spa - All Inclusive, Puerto Aventuras

  • Family Room, Garden View
  • Deluxe Room, 1 King Bed, Pool View
  • Family Room, Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Room, 1 King Bed, Ocean View (Preferred Club)
  • Room (Deal of the Day - All Inclusive)
  • Deluxe Room, 2 Double Beds, Pool View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Room, 2 Double Beds, Ocean View (Preferred Club)
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed (Preferred Club)
  • Room, 2 Double Beds (Preferred Club)
  • Honeymoon Room, Hot Tub
  • Deluxe Room, 1 King Bed, Pool Access
  • Family Suite, Pool Access

What’s around Dreams Puerto Aventuras Resort & Spa - All Inclusive, Puerto Aventuras

Landmarks

  • On a private beach
  • Puerto Aventuras Marina - 10 min walk
  • Puerto Aventuras Golf Club - 17 min walk
  • Xcaret Eco Theme Park - 10.6 mi / 17 km
  • Xplor Theme Park - 10.6 mi / 17.1 km
  • Akumal Ecological Center - 12.6 mi / 20.2 km
  • Xel-Há Park - 18.3 mi / 29.5 km
  • Soliman Bay - 21.8 mi / 35.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 73 min drive

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club (ages 3 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 6 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
  • Parasailing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1646
  • Conference space size (meters) - 153
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1989
  • Elevator
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Dreams Puerto Aventuras Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 3 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Dream Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Dreams Puerto Aventuras Resort & Spa - All Inclusive, Puerto Aventuras’s small print

Also known as

  • Dreams Puerto Aventuras Resort All Inclusive
  • Puerto Aventuras Resort
  • Dreams Hotel Puerto Aventuras
  • Dreams Puerto Aventuras Hotel Puerto Aventuras
  • Sunscape Puerto Adventuras
  • Sunscape Puerto Aventuras Riviera
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Puerto Aventuras
  • Dreams Puerto Aventuras Hotel Puerto Aventuras
  • Dreams Puerto Aventuras Resort Spa
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Puerto Aventuras Resort Spa Optional All Inclusive
  • Dreams Puerto Aventuras Resort & Spa - All Inclusive Resort
  • Dreams Hotel Puerto Aventuras
  • Dreams Resort Puerto Aventuras
  • Sunscape Puerto Aventuras Riviera
  • Sunscape Puerto Adventuras
  • Dreams Puerto Aventuras All Inclusive
  • Dreams Puerto Aventuras Resort Spa All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dreams Puerto Aventuras Resort & Spa - All Inclusive, Puerto Aventuras

  • Does Dreams Puerto Aventuras Resort & Spa - All Inclusive offer free cancellation for a full refund?
    Yes, Dreams Puerto Aventuras Resort & Spa - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Dreams Puerto Aventuras Resort & Spa - All Inclusive?
    Yes, there are 6 onsite restaurants. Nearby restaurants include Ristorante Massimo (7-min walk), Makito (7-min walk), and Papacito (7-min walk).
  • What is there to do at Dreams Puerto Aventuras Resort & Spa - All Inclusive and nearby?
    Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Dreams Puerto Aventuras Resort & Spa - All Inclusive also has a private beach, a sauna, and a steam room, as well as a picnic area and a garden.

Recent reviews

Good 7.4 From 223 reviews

Very Good 8.0
A lot of activities in and around the resort. The staff was very friendly. Not much of a nightlife and not much beachfront access
ca7 night trip with friends
Good 6.0
The quality of the food was not good Staff where excellent Service was good
ca9 night trip
Good 6.0
Wi fi service was excellent. Staff were excellent. We weren't happy with the beach area. The food was okay.
ca11 night romance trip
Very Good 8.0
Beach is perfect. Shallow, good access, lots of chairs. Protected.
ca3 night romance trip
Good 6.0
the food was not the greatest, staff was really nice
ca6 night romance trip
Very Good 8.0
This is a small resort with good food and attentive staff. The "adults only" pool area is small, but the family side is quite a bit bigger and extends to the beach. The sea water is clear and shallow in the beach area and protected from the waves by a breakwall so no fear of undertow. A decent variety of restaurants for dinner, and I'd highly recommend the Mexican restaurant on site.
Al, ca3 night romance trip
Exceptional 10.0
Exceptional value for the price
Service and staff were excellent. Bed was comfortable and room was extremely clean. Our only complaint was the lack of hot water.
Suzanne, ca8 night trip
Exceptional 10.0
The staff is excellent...it was our first time in Mexico and will certainly go back...
ca14 night romance trip
Exceptional 10.0
The smaller size of the resort meant that everything was nearby your room which was very convenient and all without being over crowded. The layout is very well done.
ca7 night trip
Exceptional 10.0
I liked that it was a small resort, with very happy staff. They always want to help you.
ca7 night family trip

Dreams Puerto Aventuras Resort & Spa - All Inclusive, Puerto Aventuras