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All properties in Puerto Aventuras, Quintana Roo, Mexico
1 room, 2 adults

Dreams Puerto Aventuras Resort & Spa, Puerto Aventuras

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750, Mexico

Upscale beachfront resort with spa, near Puerto Aventuras Marina
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff at this place are AMAZING. If I was to ever return it would be solely based on…Mar. 9, 2020
  • A lot of activities in and around the resort. The staff was very friendly. Not much of a…Mar. 7, 2020

Dreams Puerto Aventuras Resort & Spa, Puerto Aventuras

from $124 CAD
  • Deluxe Room, 1 King Bed, Garden View
  • Family Room, Garden View
  • Deluxe Room, 1 King Bed, Pool View
  • Family Room, Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Preferred Club Ocean View King Bed
  • Deal of the day
  • Deluxe Double Room, 2 Double Beds, Pool View
  • Deluxe Double Room, 2 Double Beds, Ocean View
  • Preferred Club Ocean View Two Double
  • Deluxe Dolphin View Double
  • Deluxe Dolphin View King
  • Preferred Club Dolphin View King
  • Preferred Club Dolphin View Double
  • Honeymoon Hot Tub Dolphin View King
  • Breakfast Plan Deluxe Garden View King
  • Breakfast Plan Deluxe Pool View King
  • Breakfast Plan Deluxe Pool View Double
  • Breakfast Plan Deluxe Ocean View Double

What’s around Dreams Puerto Aventuras Resort & Spa, Puerto Aventuras

Landmarks

  • On a private beach
  • Puerto Aventuras Marina - 10 min walk
  • Puerto Aventuras Golf Club - 17 min walk
  • Xplor Theme Park - 10.5 mi / 16.9 km
  • Xcaret Eco Theme Park - 10.9 mi / 17.6 km
  • Akumal Ecological Center - 12.5 mi / 20.2 km
  • Xel-Há Park - 18.3 mi / 29.4 km
  • Tulum Mayan Ruins - 26.9 mi / 43.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 73 min drive

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 3 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 6 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Golfing nearby
  • Parasailing nearby
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 1646
  • Conference space size (meters) - 153
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1989
  • Elevator
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Dreams Puerto Aventuras Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 3 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Dream Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Basketball on site
  • Free bicycles on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Dreams Puerto Aventuras Resort & Spa, Puerto Aventuras’s small print

Also known as

  • Dreams Puerto Aventuras Resort All Inclusive
  • Puerto Aventuras Resort
  • Dreams Hotel Puerto Aventuras
  • Dreams Puerto Aventuras Hotel Puerto Aventuras
  • Sunscape Puerto Adventuras
  • Sunscape Puerto Aventuras Riviera
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Puerto Aventuras
  • Dreams Puerto Aventuras & Spa
  • Dreams Puerto Aventuras Resort Spa
  • Dreams Puerto Aventuras Resort & Spa Resort
  • Dreams Puerto Aventuras Resort Spa All Inclusive
  • Dreams Puerto Aventuras Hotel Puerto Aventuras
  • Dreams Puerto Aventuras Resort & Spa Puerto Aventuras
  • Dreams Puerto Aventuras Resort Spa Optional All Inclusive
  • Dreams Puerto Aventuras Resort & Spa Resort Puerto Aventuras
  • Dreams Hotel Puerto Aventuras
  • Dreams Resort Puerto Aventuras
  • Sunscape Puerto Aventuras Riviera
  • Sunscape Puerto Adventuras
  • Dreams Puerto Aventuras All Inclusive
  • Dreams Puerto Aventuras Resort Spa All Inclusive

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dreams Puerto Aventuras Resort & Spa, Puerto Aventuras

  • Does Dreams Puerto Aventuras Resort & Spa offer free cancellation for a full refund?
    Yes, Dreams Puerto Aventuras Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Dreams Puerto Aventuras Resort & Spa currently open?
    This property is closed from March 27 2020 to September 30 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Dreams Puerto Aventuras Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Dreams Puerto Aventuras Resort & Spa?
    Yes, there's free self parking.
  • Is there a pool at Dreams Puerto Aventuras Resort & Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Dreams Puerto Aventuras Resort & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Dreams Puerto Aventuras Resort & Spa?
    You can check in from 3:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Dreams Puerto Aventuras Resort & Spa?
    Yes, there are 6 onsite restaurants.
  • What is there to do near Dreams Puerto Aventuras Resort & Spa?
    Recommended spots to visit include Puerto Aventuras Marina (10-min walk) and Puerto Aventuras Golf Club (0.9 mi), along with Xplor Theme Park (10.5 mi) and Xcaret Eco Theme Park (10.9 mi).

Recent reviews

Good 7.4 From 241 reviews

Exceptional 10.0
Exceptional value for the price
Service and staff were excellent. Bed was comfortable and room was extremely clean. Our only complaint was the lack of hot water.
Suzanne, ca8 night trip
Very Good 8.0
Great week at Dreams Puerto Aventuris
In general, this was a great experience. The food and service were fantastic. But there was no lamp or light in our room that was bright enough to read by - and I like to read in bed before I go to sleep. And one of the shower nozzles did not work. Pretty minor complaints! We loved watching the dolphins from our balcony. And the cappucino bar was a great stop first thing in the morning.
Cathie, ca7 night family trip
Very Good 8.0
Dreams Puerto Aventuras
Small resort which we like but didn’t like the small beach. Rooms were nice-food was good. Good location able to walk everywhere -shops, restaurants, golf course
ca3 night romance trip
Poor 2.0
HORRIBLE resort - STAY AWAY!!
This place is AWFUL - do not stay here!!! The room smelled like mildew. The condition of the hotel overall is poor and clearly not well maintained. The food is DISGUSTING and I even got food poisoning while I was there. The staff clearly does not give a crap about their guests and anytime we tried to escalate anything, they would just brush it off and tell us they will take care of it tomorrow. Then it was finally the last day of their stay and they said they couldn't do anything about our problems and that we should have said something sooner!
us4 night family trip
Exceptional 10.0
Magical Night!
We were at the resort for a wedding. Dreams Puerto Adventuras created the most beautiful wedding venue. It was a magical night!
Susan, us2 night trip with friends

Dreams Puerto Aventuras Resort & Spa, Puerto Aventuras

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