10/10 Exceptional
5 Feb 2023
The worst lighting I’ve experienced in any hotel
Omarion at the front desk was a complete pleasure during my full check in process. The room I checked into had hands down the absolute worst lighting of any hotel I have ever stayed in. I literally couldn’t see myself in the bathroom mirror to apply my makeup. I called Omarion and he was again delightful. The only option was to have an unsightly floor lamp brought in. This was a major eye sore and disappointing. After I used my cell phone light and the old floor lamp to apply my makeup, I went to check out my outfit in a full length mirror. There was NO full length mirror. Again I have never stayed in a hotel room that did not have a floor length mirror. Proper lighting and a mirror are not luxury items but a necessity for guests. Omarion provided a new room with a mirror but still had horrific lighting. If it was not for Omarion I would have left and went to another hotel. I would never stay at this hotel again and would not recommend it to anyone

melissa
melissa, 2-night business trip
Verified Hotels.com guest review