InterContinental Presidente Mexico City, an IHG Hotel

Photo gallery for InterContinental Presidente Mexico City, an IHG Hotel

Primary image
Indoor spa tub
Premium bedding, in-room safe, desk, blackout drapes
42-inch flat-screen TV with cable channels, TV, pay movies
Premium bedding, in-room safe, desk, blackout drapes

Overview of InterContinental Presidente Mexico City, an IHG Hotel

InterContinental Presidente Mexico City, an IHG Hotel

4.5 star property
Luxury hotel with spa, near Paseo de la Reforma

9.4/10 Exceptional

1,003 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is CA $219
Price available on 08/19/2022
Map
Campos Eliseos 218, Mexico City, 11560
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • 15 meeting rooms
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Polanco
  • Paseo de la Reforma - 4 min walk
  • Auditorio Nacional - 7 min walk
  • The Angel of Independence Monument - 39 min walk
  • U.S. Embassy - 42 min walk
  • Chapultepec Park - 5 min drive
  • Museo Nacional de Antropologia - 7 min drive
  • Parque Zoologico de Chapultepec - 11 min drive
  • Museo Soumaya - 12 min drive
  • Antara Polanco - 16 min drive
  • Monument to the Revolution - 19 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 38 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 71 min drive
  • Mexico City Buenavista Station - 7 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Auditorio Station - 8 min walk
  • Polanco Station - 9 min walk
  • San Joaquin Station - 24 min walk
  • Airport drop-off service

About this property

InterContinental Presidente Mexico City, an IHG Hotel

Placing you within a 15-minute drive of Paseo de la Reforma and The Angel of Independence Monument, InterContinental Presidente Mexico City, an IHG Hotel offers airport drop-off service (available 24 hours) for MXN 1800 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Au Pied de Cochon, one of 5 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and restaurant get great marks from fellow travelers. The property is just a short walk to public transportation: Auditorio Station is 8 minutes and Polanco Station is 9 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 700 rooms
  • Arranged over 42 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 20 lbs)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Secured covered onsite self parking (MXN 222 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center
  • 15 meeting rooms
  • Conference space (10764 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (speed of 25+ Mbps) and free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Hela SPA has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Au Pied de Cochon - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Alfredo di Roma - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Café Urbano - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.
The Palm - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Chapulin - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 350 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1800 per vehicle. Maximum occupancy 3

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of MXN 600 per accommodation, per stay

Parking

  • Covered self parking costs MXN 222 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

InterContinental Mexico City
InterContinental Mexico City Presidente
InterContinental Presidente Mexico City
Mexico City InterContinental
Mexico City InterContinental Presidente
Mexico City Presidente InterContinental
Presidente InterContinental Hotel Mexico City
Presidente InterContinental Mexico City
Presidente Mexico City
Presidente InterContinental Mexico City Hotel
Presidente InterContinental Hotel
Presidente InterContinental
Intercontinental Presidente Mexico City Hotel Mexico City
InterContinental Presidente Mexico City Hotel
InterContinental Presidente Hotel
InterContinental Presidente
InterContinental Presidente Mexico City
InterContinental Presidente Mexico City, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

Fernanda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Min C, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quit the upcharges
The hotel and the room were very comfortable and exceeded my expectation. Waiting for my room until 3pm was not very professional. The hotel had vacant rooms but insisted that it is their policy to wait until 3pm or to charge $100 for early check-ins. The concierge was also not helpful and didn't seem interested to help with reservations.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mexico City IHC
The room was very comfortable with an amazing view. The staff was very helpful and there was always someone to help.
LISA, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel with good location but not worth it
Stayed at this property twice, each for 5 day stays. First booking was good - room had been updated, housekeeping was superb, and the location was wonderful. Second stay was much worse. At check in, the agent was rude, they attempted to downgrade our room to a low floor with a worse view and less amenities than what we had paid for, and our housekeeping was a joke that barely did anything. We had to call multiple times to get simple things like towels, water bottles, and coffee pods delivered because housekeeping wasn’t doing it. Additionally, the room was clearly not updated like the first booking. The only difference in the stays is the first set of bookings was done through a credit card rewards app, and the second worse booking was done through hotels.com. I would say Speaking spanish gets you further here with check in. The restaurants were decent, with Chapulin being the standout star. This is clearly a hotel meant for business travelers, and I would not recommend it for vacationers for the price and probably not recommend it through the Hotels app, because they clearly treat those bookings much worse.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay
We really enjoyed our stay. The hotel is is a great location in Polanco, with lots of restaurants and sights within easy walking distance. The hotel staff was exceptionally helpful and friendly, especially Luis in the Balmoral restaurant.
John, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Restore
This hotel needs to replace carpets in the hallways, and rooms.
Lucia, 4-night trip
Verified Hotels.com guest review

6/10 Good

expensive for being so old
The hotel is kind of old. It has a lack of insonorisation, we can listen everything form outside and from other rooms. It's very expensive for what it is. Even the tv was old and the remote didn't work!
AnaLi, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Always good
This hotel is our favorite in Mexico City, we always stay there and we go often, (6 times a year) Always comfortable, always great staff, always nice rooms, always in good condition. If you want to be in the Polanco area, don’t look any further
Isaac, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

it is a superior hotel, worth every penny
Octavio, 3-night business trip
Verified Hotels.com guest review