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Grand Mercure Kuala Lumpur Bukit Bintang

5.0 star property
Luxury hotel with outdoor pool, near Jalan Alor

Choose dates to view prices

In the heart of Kuala Lumpur, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers a modern oasis. Unwind with a drink at the poolside bar or indulge in local flavors at Garden Terrace restaurant. With high-speed WiFi, multilingual staff, and an outdoor pool with sun loungers, this upscale hotel near Jalan Alor is perfect for relaxation and connection.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Children's pool
  • Room service
  • Business center
  • 8 meeting rooms
  • 24-hour front desk
  • Car rentals on site

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
The current price is CA $105
CA $117 total
includes taxes & fees
Jun 18 - Jun 19

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a sofa, and a large window with curtains.

Executive Room, 2 Twin Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a decorative wall panel.

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A modern hotel room with a large bed, a bedside table, a wardrobe, and a decorative wall panel.

Superior Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Family Room

A modern hotel room with a large bed, a desk, a mirror, and a walk-in closet.

Deluxe Family Room

  • City view
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Room

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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The price is CA $128
CA $142 total
includes taxes & fees
Jun 25 - Jun 26
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About the area

Map
117 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Jalan Alor - 3 min walk - 0.3 km
  • Changkat Bukit Bintang - 5 min walk - 0.5 km
  • Berjaya Times Square - 7 min walk - 0.6 km
  • Petaling Street Market - 10 min walk - 0.9 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur Masjid Jamek Station - 16 min walk
  • Kuala Lumpur Pasar Seni Station - 18 min walk
  • Kuala Lumpur KTM Komuter Station - 24 min walk
  • Imbi Station - 9 min walk
  • Bukit Bintang Station - 11 min walk
  • Hang Tuah Station - 13 min walk

Restaurants

  • ‪VCR - ‬2 min walk
  • ‪Dury Dury - ‬4 min walk
  • ‪Flavors Restaurant - ‬1 min walk
  • ‪Bröom at Bukit Bintang - ‬3 min walk
  • ‪Blue Boy Vegetarian Food Centre - ‬3 min walk

About this property

Grand Mercure Kuala Lumpur Bukit Bintang

  • Grand Mercure Kuala Lumpur Bukit Bintang offers a great location, putting you within just a 10-minute walk of Jalan Alor and Changkat Bukit Bintang. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Other highlights at this luxurious hotel include an outdoor pool and a children's pool. Fellow travelers like the helpful staff and walkable location. Public transportation is just a short walk: Imbi Station is 9 minutes and Bukit Bintang Station is 11 minutes.

All-inclusive details

  • 24-hour room service

At a glance

DONE

Hotel size

    • 325 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MYR 10 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Business center
  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1993
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Agarwood Restaurant - Onsite restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 78 for adults and MYR 48 for children

Parking

  • Self parking costs MYR 10 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Grand Mercure Kuala Lumpur Bukit Bintang offer free cancellation for a full refund?

Yes, Grand Mercure Kuala Lumpur Bukit Bintang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Mercure Kuala Lumpur Bukit Bintang?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Grand Mercure Kuala Lumpur Bukit Bintang?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Mercure Kuala Lumpur Bukit Bintang?

Yes. Self parking costs MYR 10 per day.

What are the check-in and check-out times at Grand Mercure Kuala Lumpur Bukit Bintang?

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM. Check-out time is noon.

What is there to do at Grand Mercure Kuala Lumpur Bukit Bintang and nearby?

Grand Mercure Kuala Lumpur Bukit Bintang has an outdoor pool and a fitness center.

Are there restaurants at or near Grand Mercure Kuala Lumpur Bukit Bintang?

Yes, there's an onsite restaurant, Agarwood Restaurant.

What's the area around Grand Mercure Kuala Lumpur Bukit Bintang like?

Grand Mercure Kuala Lumpur Bukit Bintang is located on the boardwalk/promenade in Bukit Bintang, a short 9-minute walk from Imbi Station and 10 minutes' walk from Berjaya Times Square. Travelers say the area is walkable and good for shopping.

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Reviews

Grand Mercure Kuala Lumpur Bukit Bintang Reviews

8.2

Very good

8.4

Cleanliness

7.4

Location

8.2

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was clean and a nice amenity for guests to enjoy. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Family friendly
Lobby
Food
Room service
Parking
Restaurant

Reviews

Verified

8/10 Very good

Hotel location is great s it is close to my business meeting spot. The room is clean and comfortable. My only minor complaint is that the TV channel selection is very limited, as most English channels do not have signals and are therefore unavailable, and only Malay channels can be shown, which is useless to me as I cannot understand the language.
T F Philos, 3-night trip
Verified

10/10 Exceptional

The staffs were good kind.
??, 2-night trip
Verified

8/10 Very good

Staffs was polite and is approachable . Room was big and clean and provided the necessary essentials in the room such as soap, shampoo, toothbrush etc WiFi was abit annoying as you have to log in everyday if you are not a member to the hotel chain. There are convenient stores which are open 24hrs so that was handy.
Wai Kuen, 2-night trip
Verified

10/10 Exceptional

Our favorite place in Bangkok. Excellent staff and attention to service and detail. 5 star service.
Maurice, 1-night trip
Verified

8/10 Very good

Location is fantastic and extremely downtown especially for eateries and close to China town
Manik, 2-night trip
Verified

10/10 Exceptional

Was a well maintained hotel
JOHN, 1-night trip
Verified

10/10 Exceptional

Hotel is convenient and accessible. Staff were amicable and helpful. Enjoyed my stay here.
Seng Tiong, 3-night trip
Verified

10/10 Exceptional

Spacious n clean
Basir, 1-night trip
Verified

10/10 Exceptional

Great location

Really good value for money hotel. Staff friendly and helpful. Everywhere had good standard of cleanliness. Nearby to tourist attractions. Would recommend.
Carla, 3-night trip
Verified

10/10 Exceptional

Centrslly located. Walkable to the monorail and LRT. Surrounded by dining options.
Robert, 5-night trip
Verified

8/10 Very good

Very confident location. Free upgrade by the hotel and staff are nice
3-night trip
Verified

10/10 Exceptional

Had been there many times. Good service from the staff. Near to the wholesale center.
Haris Bin, 3-night trip
Verified

10/10 Exceptional

Very near location to go Jalan Alor, Chinese town and central market. Can go to by walk. staffs are kind.
SUNGBUM, 4-night trip
Verified

10/10 Exceptional

Staff name Izham always make us feels welcome.
Iz, 1-night trip
Verified

10/10 Exceptional

I’m really satisfied with this hotel. Walking distance to Bintang Walk. Comfortable pillow, bed and all the services provided. That’s all.
Ana Hafizah, 2-night trip
Verified

8/10 Very good

I was staying there for couple of days. Staff were friendly and approachable from check in to check out. Hotel has the facility to keep the luggage even after check out, no need to warry about carrying it for hours before you catch the flight. Room was neat & clean.
George Thanarajan, 2-night trip
Verified

10/10 Exceptional

Location location location :) Short walk to Jl Alor..the "food court" street. Every imaginable asian delicacy. Also a short walk to Petaling Street markets, and all Bukit Bintang pubs, Clubs and massage parlours. Even the Pavillion Shopping Mall was walkable. Hotel itself was very good.
Mark, 3-night trip
Verified

8/10 Very good

It was clean and the staff were nice. Hoewer, There were some connection room that were not soundproof. So, the noise of next door easily could be heard.
Mina, 5-night trip
Verified

6/10 Good

I have rated it OK based on sone not so pleasant experiences. Romm was very karge but nit adequately furnished. Primarily, very dark with hardly any lights. Area with mirror has absolutely no light and all LED lights very dim. Breakfast experience was terrible. Variety if foid but extremely poir setvice. Ckean dishes not available, no refills done, tea/coffee machibes run out of beans and no refills. Requested front desk to print our boarding passes. They said to send them at their email address. Sent them three times and they still never printed. New staff came and said to send again. Location very good and conveniently close to all toyrist places.
nahed, 3-night trip
Verified

10/10 Exceptional

Good overall
Sze Ki, 6-night trip
Verified

10/10 Exceptional

Pleasant environment, ambience & service
Marzuan, 2-night trip
Verified

10/10 Exceptional

Everything is good
Nedu, 3-night trip
Verified

10/10 Exceptional

Convenient..clean..good staff
Judith, 1-night trip
Verified

10/10 Exceptional

Excellent place to stay with family.
Sabu, 3-night trip
Verified

10/10 Exceptional

Nice place to stay.
Kumana Rajan, 3-night trip