El Cid La Ceiba Beach

Photo gallery for El Cid La Ceiba Beach

Primary image
On the beach, beach umbrellas, beach towels, beach massages
On the beach, beach umbrellas, beach towels, beach massages
On the beach, beach umbrellas, beach towels, beach massages
Outdoor pool, pool umbrellas

Overview of El Cid La Ceiba Beach

El Cid La Ceiba Beach

3.5 star property
Beachfront resort in Cozumel with spa and outdoor pool

8.0/10 Very good

897 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Gym
  • Air conditioning
  • Bathtub
  • Connecting rooms available
The price is CA $170
Price available on 07/06/2022
Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Pool bar
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Arrecifes de Cozumel National Park - 1 min drive
  • Stingray Beach - 3 min drive
  • Punta Langosta Pier - 9 min drive
  • Cozumel Museum - 5 min drive
  • Benito Juarez Park - 11 min drive
  • San Miguel Church - 11 min drive
  • Chankanaab National Park - 5 min drive
  • Chankanaab Beach Adventure Park - 8 min drive
  • Corona Beach - 8 min drive
  • Paradise Beach - 12 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 16 min drive
  • Cancun Intl. Airport (CUN) - 39.2 miles/63.1 km

About this property

El Cid La Ceiba Beach

At El Cid La Ceiba Beach, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be just a 5-minute drive from Chankanaab National Park. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and hydrotherapy. La Chopa Loca Restaurant, one of 2 restaurants, offers a beachfront location and serves lunch and dinner. A poolside bar, a fitness center, and an outdoor tennis court are other highlights. The helpful staff and beach location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 60 units


  • Check-in time from 3:00 PM - 11:30 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*
  • Supervised childcare*


  • Pets not allowed


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service

Taking the kids

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Ecotours
  • Personal watercraft (motorized)
  • Scuba diving
  • Snorkeling
  • Shopping
  • Golf lessons nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas


  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna


  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar in shower

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the resort's full-service spa, El Cocay. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.


La Chopa Loca Restaurant - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Trattoria Da Salvatore - This beachfront restaurant serves lunch and dinner.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Ceiba Beach
El Cid Ceiba
El Cid Ceiba Beach
El Cid Ceiba Beach Cozumel
El Cid Ceiba Beach Hotel
El Cid Ceiba Beach Hotel Cozumel
El Cid Cozumel
El Cid La Ceiba Cozumel
El Cid Ceiba Beach Resort Cozumel
El Cid Ceiba Beach Resort
El Cid La Ceiba Beach Resort
El Cid La Ceiba Beach Cozumel
El Cid La Ceiba Beach Resort Cozumel

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

It was great
Sean, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karin M, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing week
Our favorite get away place. The staff is excellent, rooms are clean and food is good. Just a short taxi ride into town for shopping and dining.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff feels like going home
Barry Martin, 4-night family trip
Verified Travelocity guest review

8/10 Very good

Excellent location, shops and restaurants nearby, food was decent but a bit pricey, drinks were watered down, clean, great activities! Would stay again
Slavek, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

very clean and friendly staff
Aracely Amaya, 2-night family trip
Verified Expedia guest review

6/10 Good

Room for improvement
The Hotel needs updating, it only has 2 elevators. The elevator has a capacity of 3 people. One elevator was broken for the majority of our stay. The food is mediocre. We didn’t realize the hotel was located next to margaritaville, it was very loud due to music blasting all day long. We also had an obstructed view due to 1-5 cruise ships docked there every day. The hotel itself had loud music playing almost all the time along with hosting 2 weddings till midnight. We were there to dive, the boat captain and dive master were excellent. The boat was in need of help (apparently the hotel’s responsibility). Several brackets that hold the tanks on the boat were broken. Unfortunately on our first dive one of the tanks fell on our friends foot and broke her toe. The diving is great but the hotel has lots of room for improvement.
Haydee, 7-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Property promotes having a swim up bar, which is not exactly accurate. There is access to the bar from the hot tub which is only usable at night as it has no cover from the sun. The property has a peaceful area with hammocks and waterfalls, however it is located next to SR.Frogs with heavy Pounding Bass, Whistles, Screaming DJ. The property is also next to the Cruise Ship Terminal, resulting in no views of the ocean only ships. This Terminal also acts as a barricade to the open ocean, resulting in limited to no peaceful sounds of waves at any time. After the clubs shut down, no sleep could be enjoyed due to the very very loud grinding sound of the air conditioner. My family planned to spend an hour at the pool before checking out, unfortunately given the issues with their key system I spent 30 minutes going down to the front desk and up to a locked door. Three up and down attempts before gaining access to my room. It would have been slightly quicker experience had both elevators worked or if the elevator had more than a two person max capacity. The bar staff moved quick to sever, unfortunately their billing procedure was hectic. All food & bar bills required approval from one person, major inconvenient delays to pay. Had I not booked and pre paid with Expedia, I would have not followed through with our check in as I started having a bad feeling about the property after I spent 30 mins filling out multiple paper work with duplicate information. This is Fail Resort.
Jason, 1-night family trip
Verified Expedia guest review

6/10 Good

Juan Jose Flores, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We had an absolutely amazing stay, the staff we by far the most hospitable and kind i have ever delt with. We cam for our 10th anniversary which is on Valentines day as well as my wifes birthday! They had an amazing floral areangement made for her and i asked them to make a cake on her birthday as a surprize. When we got back to our room was a beautiful cake as well as champagne, when i tried to oay they wouldn't let me said it was complimentary. Absolutely amazing we will be returning with the whole family.
Taylor, 5-night romance trip
Verified Expedia guest review