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All properties in Metairie, Louisiana, United States of America
1 room, 2 adults

Sheraton Metairie - New Orleans Hotel, Metairie

3.5-star3.5 stars
4 Galleria Blvd, Metairie, LA, 70001, United States of America

3.5-star hotel in Metairie with restaurant and bar/lounge
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It was pretty easy to get to. Central to everything.Nov. 14, 2018
  • Definitely different then the reviews I read. I would stay again. Thank you.Jun. 17, 2018

Sheraton Metairie - New Orleans Hotel, Metairie

from $125 CAD
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking

What’s around Sheraton Metairie - New Orleans Hotel, Metairie

Landmarks

  • Metairie Business District - 1 min walk
  • Lakeside Shopping Center - 25 min walk
  • Tulane Lakeside Hospital for Women and Children - 44 min walk
  • Clearview Mall - 2.7 mi / 4.4 km
  • Longue Vue House and Gardens - 2.8 mi / 4.6 km
  • City Park - 3.7 mi / 5.9 km
  • Mercedes-Benz Superdome - 6.1 mi / 9.9 km
  • Xavier University of New Orleans - 4.7 mi / 7.5 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive
  • New Orleans Union Passenger Terminal - 10 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 181 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle from 7 AM to 10 PM*

Parking

  • Wheelchair-accessible parking and van parking on site

  • Onsite garage

Payment types at the property

*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 27-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Sheraton Metairie - New Orleans Hotel, Metairie’s small print

Also known as

  • Sheraton Metairie New Orleans Hotel
  • Sheraton New Orleans Metairie
  • Sheraton Metairie New Orleans Hotel Metairie
  • Sheraton Metairie New Orleans
  • Sheraton Metairie - New Orleans Hotel Hotel
  • Sheraton Metairie - New Orleans Hotel Metairie
  • Sheraton Metairie - New Orleans Hotel Hotel Metairie
  • Sheraton Metairie New Orleans
  • Sheraton Metairie New Orleans Hotel Metairie
  • Metairie Sheraton
  • Sheraton Metairie
  • Sheraton Metairie Hotel
  • Sheraton Metairie Hotel New Orleans
  • Sheraton Metairie New Orleans
  • Sheraton Metairie New Orleans Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Rollaway beds are available for USD 15.0 per night

Breakfast costs between USD 10 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Metairie - New Orleans Hotel, Metairie

  • Does Sheraton Metairie - New Orleans Hotel offer free cancellation for a full refund?
    Yes, Sheraton Metairie - New Orleans Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Metairie - New Orleans Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Sheraton Metairie - New Orleans Hotel?
    Yes, pets are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Metairie - New Orleans Hotel?
    You can check in from 3:00 PM - 2:00 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Sheraton Metairie - New Orleans Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include City Diner (4-min walk), Ristorante Filippo (7-min walk), and Tic Toc Cafe (10-min walk).
  • Is airport shuttle service offered by Sheraton Metairie - New Orleans Hotel?
    Yes, a free airport shuttle is available from 7 AM to 10 PM.
  • Is there an onsite casino at Sheraton Metairie - New Orleans Hotel?
    No, this hotel doesn't have a casino, but Treasure Chest Casino (12-min drive) and Harrah's New Orleans Casino (15-min drive) are both nearby.
  • What is there to do at Sheraton Metairie - New Orleans Hotel and nearby?
    Maintain your daily exercise routine at the 24-hour gym.

Recent reviews

Good 7.8 From 622 reviews

Poor 2.0
One of the rroms smelled terrible,
MARIA, us5 night family trip
Fair 4.0
Not Worth the Price
Room was clearly dirty (sheets were wrinkled, found trash under and around the bed, dusty tabletops) so I’m sure it wasn’t sanitized properly either. I expected more quality for the price and location. Won’t be staying again
us1 night trip
Fair 4.0
The hotel was nice and clean. The room was nice but the staff was rude
us1 night trip with friends
Exceptional 10.0
Overall my stay was great
Margaret, us1 night trip
Fair 4.0
The air did not work in our room. We called the front desk and they sent a maintenance man up to check it. He said he thought he fixed it and would be back to check it and never came back. We called the front desk and they said he was at the airport??? Anyway we never did get air and we’re told that none of the other rooms have air that is working. Stains on the carpet. Will not be back.
us2 night family trip
Exceptional 10.0
I have stayed here before. Free parking, great food, nice rooms and a hotel in an office park so quiet. I am a repeat customer.
MikeD, us1 night family trip
Good 6.0
Rooms need to be cleaned! There was hair, dust and items left from previous guests!
Disappointed, us2 night family trip
Good 6.0
Dusty night
We noticed dust on top of the counters by the tv and desk, the bed had hairs in between the sheets, the sheets smelled like cigarettes,
Roger, us1 night family trip
Exceptional 10.0
Great hotel
The hotel was clean, quiet and convenient to shopping and the interstate.
Jill, us2 night family trip
Poor 2.0
Awful hotel
We will not stay at this hotel again. The bed was lumpy, the pillows were out of shape, the room was very dirty.
Sherre, us3 night family trip

Sheraton Metairie - New Orleans Hotel, Metairie