Skip to main content.
All properties in Auckland, Auckland Region, New Zealand
1 room, 2 adults

Hotel Grand Windsor MGallery by Sofitel, Auckland

5-starOfficial New Zealand Rating provided by Qualmark®
58-60 Queen Street, Auckland, 1010, New Zealand

Luxury hotel with restaurant, near Auckland Ferry Terminal
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Location was great. The room was tiny tiny but the agent communicated this before we got…Mar. 2, 2020
  • Chris, carol and all the staff are very friendly. Hotel is great location. Would…Feb. 16, 2020

Hotel Grand Windsor MGallery by Sofitel, Auckland

  • Classic Room with King Bed
  • Superior Room with Queen Bed
  • Classic Room with Queen Bed
  • Superior Room with King Bed
  • Luxury Room
  • Executive Suite, 2 Bedrooms
  • Junior Suite
  • The Duchess Suite

What’s around Hotel Grand Windsor MGallery by Sofitel, Auckland

Landmarks

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 5 min walk
  • Sky Tower - 9 min walk
  • Princes Wharf - 9 min walk
  • Viaduct Harbour - 10 min walk
  • University of Auckland - 10 min walk
  • Queen Street Shopping District - 1 min walk
  • Britomart Transport Centre - 2 min walk

Getting around

  • Auckland Intl. Airport (AKL) - 32 min drive
  • Auckland Britomart Station - 4 min walk
  • Auckland Remuera Station - 6 min drive
  • Auckland Kingsland Station - 6 min drive

At a glance

Key facts

Hotel size

  • This hotel has 79 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (NZD 35.00 per night; includes in/out privileges)

  • Onsite valet parking (NZD 50.00 per day)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cookes Restaurant and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Cookes Bar - Onsite bar. Open daily.

Hotel Grand Windsor MGallery by Sofitel, Auckland’s small print

Also known as

  • Grand Windsor Hotel Auckland
  • Grand Windsor
  • Grand Windsor Hotel Auckland New Zealand
  • Hotel Grand Windsor MGallery by Sofitel Auckland
  • Hotel Grand Windsor MGallery by Sofitel Hotel Auckland
  • Hotel Grand Windsor MGallery Sofitel Auckland
  • Grand Windsor Auckland
  • Mercure Hotel Windsor Auckland
  • Grand Windsor Hotel Auckland New Zealand
  • Hotel Grand Windsor MGallery Sofitel
  • Grand Windsor MGallery Sofitel Auckland
  • Grand Windsor MGallery Sofitel
  • Park Regis Auckland

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: NZD 100.00 per day

Optional extras

Credit card charges are subject to an extra charge of 2.25 percent

Self parking costs NZD 35.00 per night with in/out privileges

Valet parking costs NZD 50.00 per day

Breakfast costs between NZD 12 and NZD 38 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Grand Windsor MGallery by Sofitel, Auckland

  • Does Hotel Grand Windsor MGallery by Sofitel offer free cancellation for a full refund?
    Yes, Hotel Grand Windsor MGallery by Sofitel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Grand Windsor MGallery by Sofitel?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Grand Windsor MGallery by Sofitel?
    Yes. Self parking costs NZD 35.00 per night. Valet parking costs NZD 50.00 per day.
  • Are pets allowed at Hotel Grand Windsor MGallery by Sofitel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Grand Windsor MGallery by Sofitel?
    You can check in starting at 2:00 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Hotel Grand Windsor MGallery by Sofitel?
    Yes, Cookes Restaurant and Bar offers international cuisine. Nearby restaurants include MELBA Vulcan (3-min walk), Xuxu Dumpling Bar (3-min walk), and Indochine Kitchen (3-min walk).
  • Is there an onsite casino at Hotel Grand Windsor MGallery by Sofitel?
    No, this hotel doesn't have a casino, but SkyCity Casino (8-min walk) is nearby.
  • What is there to do at Hotel Grand Windsor MGallery by Sofitel and nearby?
    Maintain your daily exercise routine at the gym.

Recent reviews

Superb 9.0 From 502 reviews

Exceptional 10.0
Excellent location
This hotel is in a great location, however it can gets very noisy on the weekend. Small but very clean and comfortable. Staff are very nice and helpful special thanks to Samuel and Emma.
ca1 night trip
Exceptional 10.0
Good size shower stall, but would have liked one more towel bar.
ca4 night romance trip
Exceptional 10.0
The staff could not have been more helpful. They not only fulfilled requests they went beyond the request and offered choices. They would say "what would you prefer?" They were most professional and helpful. For example, I wanted transport to the Peninsula and they organized it with minimal cost.
patricia, ca2 night trip
Exceptional 10.0
Auckland for business
Very nice hotel, beds extremely comfortable, located centrally within Auckland CBD, shopping, night life and transportation all in easy walking distance.
Keven, ca5 night business trip
Good 6.0
Property is central. Not clean to the 5 start rating , room wasn’t being cleaned properly ,
ca2 night romance trip
Exceptional 10.0
This property was very well located, clean, well appointed with a great staff!
ca4 night family trip
Very Good 8.0
Very nice newly renovated rooms. Staff were really helpful and friendly. Excellent location.
ca2 night romance trip
Exceptional 10.0
The location was perfect even without a view, the staff most helpful and gracious, each one eager to make you feel welcome. A very comfortable place to come home to.
ca3 night romance trip
Exceptional 10.0
Lovely Hotel
Lovely hotel, allowed us to check in at 7:30 am. Excellent service!
Kristine, ca1 night family trip
Good 6.0
Very Small Room - Very good location
Ended up in a very small room. Nice television screen but no chair, so to watch television the only place to sit was the bed. Comfortable bed. Nice bathroom. No window to outside, only window was into a light shaft. Room was not serviced until late afternoon and that only after complaining. There was a button in the room to request service, but nothing there to tell me about it, so I saw it only after issuing complaint. Hotel phoned late at night to offer apologies and gave me a voucher for a free coffee in the morning, which I used, but the coffee was absolutely undrinkable. Not good value for the money and not in keeping with my expectations of a Sofitel hotel. Staff at check-in was very courteous.
Alf, ca2 night trip

Hotel Grand Windsor MGallery by Sofitel, Auckland