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Grand Elysee Hamburg, Hamburg

Luxury hotel with full-service spa, connected to the convention center, near Reeperbahn

  • Free WiFi
From
$289 CAD

Image gallery

  • Family Room - Living Area
  • Family Room - Living Area
  • Indoor Pool
  • Park South Double Room - Bathroom
  • Family Room - Living Area
Family Room - Living Area. Image 1 of 84
1 / 84Family Room - Living Area
9.4.Exceptional.
  • Wonderful hotel in a great part of town. Very elegant and classy but casual at the same…

    Dec. 17, 2019

  • Great hotel in German tradition . Traditional attention to client service with a…

    Aug. 28, 2018

See all 366 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Convenient
Transportation options
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 510 guestrooms
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Eimsbuettel
  • Reeperbahn - 28 min walk
  • Miniatur Wunderland - 29 min walk
  • Hamburg Dungeon - 29 min walk
  • Elbe Philharmonic Hall - 37 min walk
  • Fish Market - 43 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Double Room Single Use
  • Grand Classic Double Room
  • Park South Double Room
  • Park South Double Room for Single Use
  • Penthouse (Suite)
  • Family Room
  • Garten Courtyard Double Room
  • Garten Courtyard Double Room Single Use
  • Family Room (Single Use)
  • Penthouse (Suite - Single Use)

Location

  • In Eimsbuettel
  • Reeperbahn - 28 min walk
  • Miniatur Wunderland - 29 min walk

What’s around

Landmarks

  • In Eimsbuettel
  • Reeperbahn - 28 min walk
  • Miniatur Wunderland - 29 min walk
  • Hamburg Dungeon - 29 min walk
  • Elbe Philharmonic Hall - 37 min walk
  • Fish Market - 43 min walk
  • Hamburg City Hall - 19 min walk
  • Moenckebergstrasse - 19 min walk
  • Hamburger Dom - 20 min walk
  • St. Michaelis Church - 27 min walk
  • Operettenhaus - 32 min walk

Getting around

  • Hamburg Airport (HAM) - 19 min drive
  • Hamburg Dammtor Station - 5 min walk
  • Sternschanze Station - 19 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 22 min walk
  • Dammtor S-Bahn - 3 min walk
  • Stephansplatz U-Bahn - 7 min walk
  • Gaensemarkt U-Bahn - 11 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 510 rooms

Arriving/leaving

  • Check-in time 2 PM-2:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (14 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 24 per day)
  • Onsite valet parking (EUR 24 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Free bicycles on site

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 34486
  • Conference space size (meters) - 3205
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Elyseum. Services include massages.

Dining

Piazza Romana - This restaurant specializes in Mediterranean cuisine and serves lunch only.

Brasserie Flum - Onsite brasserie.

Le Parc - This restaurant serves breakfast and brunch.

Boulevard Cafe - Onsite café.

Oyster Bar - Onsite seafood restaurant.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Small print

Also known as

  • GRAND ELYSEE Hamburg
  • Grand Elysee Hamburg Hotel
  • Grand Elysee Hamburg Hamburg
  • Grand Elysee Hamburg Hotel Hamburg
  • GRAND ELYSEE Hamburg Hotel
  • Hamburg GRAND ELYSEE
  • Hotel Grand Elysee
  • Grand Elysee Hotel
  • Grand Elysee

Optional extras

Self parking costs EUR 24 per day

Valet parking costs EUR 24 per day

Buffet breakfast is offered for an extra charge of EUR 28 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 137 per vehicle (roundtrip)

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Deposit: EUR 50 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Elysee Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 24 per day. Valet parking costs EUR 24 per day. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 25 per pet, per night. Food and water bowls are available.
  • You can check in from 2 PM - 2:00 AM. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Gran Sasso (4-min walk), Brodersen (5-min walk), and Down Under (6-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 137 per vehicle roundtrip.
  • No, this hotel doesn't have a casino, but Casino Esplanade (8-min walk) is nearby.
  • Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Elysee Hamburg also has 2 bars and a sauna, as well as a fitness center and a picnic area.
9.4.Exceptional.
  • 10.0.Exceptional

    Relaxing gift for deserving couple

    This stay was a gift for my friends who are about to get married and the hotel went above and beyond!! They made a beautiful bouquet that welcomed them when they got in. The room was clean, refreshing, and comfortable. They loved it! My friends frequent this hotel on their trips to Hamburg for business and loved their experience in it for relaxation as well. Thank you!

    Marie, 1 night trip, Jun. 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I have stayed there several times and have always been very happy with my stay there. It is definitely a 5 star hotel!

    1 night family trip, Feb. 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Luxurious room with great service and great food. Fine dining close by. Great shopping arcade.

    1 night business trip, Dec. 13, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Alles in ordnung

    Lovely Clean hotel, friendly staff and great location. Highly recommend.

    Cassandra, 2 night trip with friends, Dec. 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    That is a wonderful hotel! It is the cleanest place I have ever stayed. The stuff in the whole hotel area is wonderful! Thank you very much!!!

    3 night business trip, Nov. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Top Class.

    Beautiful hotel, wonderful friendly staff. You get what you pay for.

    Ross, 2 night business trip, Nov. 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice, the hotel location was perfect, clean room and service was right on

    4 night business trip, Nov. 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Short break in Hamburg

    Short break in Hamburg area. Great location next to S bahn. Posh area, safe and good food nearby. Very expensive for what you get though..

    Chris, 2 night family trip, Oct. 24, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Average - no quite up to expectation

    Stay was ok. Positives: - staff were firendly - condition of the room was very good - toy room for the kids was basic but ok Negatives: - main negative was the room was really hot and A/C in my room did not work, requested they fix it, mechanic came up but to no avail; we were very uncomfrtable for most of the night - shower is good but inconsistent, heat kept varying - kids room had skeletric and interactive screen but the skeletric never worked and the screen stopped working on the second day

    4 night family trip, Oct. 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely love my stay here staff where so friendly

    4 night trip, Oct. 23, 2019

    Verified Expedia guest review

See all 366 reviews