Mercure Auckland Queen Street

Photo gallery for Mercure Auckland Queen Street

Primary image
Terrace/patio
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Overview of Mercure Auckland Queen Street

Mercure Auckland Queen Street

3.5 star property
3.5-star hotel with restaurant, near Sky Tower

8.8/10 Fabulous

121 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
500 Queen Street, Auckland, Auckland, 1010
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Conference space
  • Meeting room
  • Multilingual staff
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 13 min walk
  • University of Auckland - 1 min drive
  • Auckland City Hospital - 3 min drive
  • SkyCity Casino - 7 min drive
  • Viaduct Harbour - 8 min drive
  • Auckland Ferry Terminal - 9 min drive
  • Eden Park - 9 min drive
  • Spark Arena - 9 min drive
  • Auckland Zoo - 11 min drive
  • Rainbow's End - 19 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 26 min drive
  • Auckland Mt Eden Station - 18 min walk
  • Auckland Grafton Station - 19 min walk
  • Auckland Britomart Station - 20 min walk

About this property

Mercure Auckland Queen Street

Mercure Auckland Queen Street puts you 0.7 mi (1.1 km) from Sky Tower. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

Languages

English, French, Hindi, Italian, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Secured covered onsite self parking (NZD 35 per day)
  • Onsite parking limited (max 10 spaces per unit)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Well-lit path to entrance

Languages

  • English
  • French
  • Hindi
  • Italian
  • Korean

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Lone Star - Onsite family restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: NZD 200 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of NZD 20 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 2 percent

Parking

  • Covered self parking costs NZD 35 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Mercure Auckland Queen Street Hotel
Mercure Auckland Queen Street Auckland
Mercure Auckland Queen Street Hotel Auckland

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen Elaine, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Bernie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

TAEK SU, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

J, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Julia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A well designed and functional room. Great sized bathroom with plenty of space. Great having a work desk and plenty of seating/room for a suitcase. Compact but functional lobby but limited on street parking outside when pulling up to check in. Location has limited general options around it and is quite far down the road from the offerings of Queen Street but everything is still accessible.
Michael, 1-night business trip
Verified Expedia guest review

8/10 Very good

Great staff. Good location.
Juliet, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff, nothing they wouldnt do and super friendly. Nice clean new rooms. They are slightly smaller (skinnier) than average but still nice.
Daniel, 2-night family trip
Verified Expedia guest review