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Occidental Cozumel - All Inclusive

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Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Occidental Cozumel - All Inclusive

Occidental Cozumel - All Inclusive

4.0 star property
Cozumel beachfront property with 7 restaurants and beach bar

7.8/10 Good

1,004 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is CA $252
Price available on 11/30/2022
Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600

Room options

About this area

What's nearby

  • On the waterfront
  • Mr. Sancho's Beach Club - 2 min drive
  • Paradise Beach - 2 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • Lobby Bar - 6 min walk
  • Pool Bar - 9 min walk
  • Alberto's - 12 min walk
  • Nachi-Cocom - 15 min walk
  • Carlos and Charlie's - 3 min drive

About this property

Occidental Cozumel - All Inclusive

Occidental Cozumel - All Inclusive offers a private beach where you can enjoy beach massages, volleyball, and beachside drinks, plus you'll have access to onsite kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in hot stone massages, aromatherapy, and mani/pedis. Dining choices include 7 restaurants and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this upscale property include a nightclub, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and overall property condition.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 247 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms (2-device limit)

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 7 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Scooter/moped rentals
  • Kayaking
  • Boat tours
  • Pool table
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference space (1392 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 11 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Spa services
  • Nightclub
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does Occidental Cozumel - All Inclusive offer free cancellation for a full refund?
Yes, Occidental Cozumel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Occidental Cozumel - All Inclusive?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on 1 Dec 2022 start from CA $227, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Occidental Cozumel - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Occidental Cozumel - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Occidental Cozumel - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Occidental Cozumel - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Cozumel - All Inclusive?
You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge.
What is there to do at Occidental Cozumel - All Inclusive and nearby?
Have fun with onsite activities like kayaking, volleyball, and boat tours and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball and yoga. Relax in the spa tub or enjoy the use of other amenities, which include 3 outdoor pools and 5 bars. Occidental Cozumel - All Inclusive also has a nightclub, a private beach, and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Occidental Cozumel - All Inclusive?
Yes, there are 7 onsite restaurants. Nearby restaurants include Lobby Bar (6-min walk), Pool Bar (9-min walk), and Alberto's (12-min walk).
Does Occidental Cozumel - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Occidental Cozumel - All Inclusive like?
Occidental Cozumel - All Inclusive is located on the waterfront, a short 15-minute walk from Nachi Cocom Beach Club & Water Sport Center and 9 minutes' walk from Arrecifes de Cozumel National Park. Travelers give top marks for the property's prime location.

Overall score and ratings

7.8

Good

8.8/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Poor

Andrea, 5-night trip
Verified Expedia guest review

8/10 Very good

We loved the area of this property and the beach is beautiful. It is a little bit outside of town so you will need to have a taxi for maneuvering around shopping areas. The food is pretty good buffet type stuff and the specialty restaurants are great. My only complaint is the amount of persuasion from the time share people wanting us to do the tour. I was really tired of telling them no. Their persistence was tiring.
Stacey, 5-night family trip
Verified Expedia guest review

6/10 Good

I have a disability and you need to walk large distances 😣
Maritza, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Waneefa Corlace, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We loved it here so much and will definitely be back. Amazing staff who were so warm and welcoming. The grounds are gorgeous. The food was quite good with tons of options including for vegetarians. An amazing value, as well. Highly recommend this little gem in the Caribbean.
Matthew, 7-night family trip
Verified Expedia guest review

6/10 Good

The property was beautiful, but a little to far from the action near the Ferry. We showed up at 11am, which is early but we wanted to eat and drink since the day was paid for all Inclusive, so we partially check in, and say where can we grab a bite and for some odd reason from 11am-12pm, there is no place to eat. Very disappointed and then the places to eat were not existent. I didn’t find any fancy restaurants to make a reservation at because there QR code and website are from the early 2000’s. I actually didn’t see any fancy restaurants on site. We went to the same place to eat and you want find Mexican cuisine at any point. There’s no AC in the eating area, so your dying of sweat and dehydration. The pool bars are just that and not swim up bars, so there’s no where to sit to get to know other guest. You literally feel like your at a 55 and over community because everything shuts down at 11pm. The Grounds are gorgeous and so is the Beach, but this place is for families with kids that go to bed early and couples that are boring and like to go to bed early. I’m no spring chicken, but I live my life and that’s the reason I’m visiting this place, its not to do what I do at home during my work week.
Raul, 2-night trip
Verified Expedia guest review

4/10 Fair

The worst vaccination and hotel resort ever. The beach and Caribbean Sea was wonderful. Staff and waitresses were very friendly but the administration of the resort was terrible. I the third day of our vaccination we got sick with diarrhea, for 3 days and after that with ear infection. We ended buying water and electrolytes from the only store they have. The resort had a lot of problems … only one restaurant opened for meals. waiting in lines for lunch and dinner, no air conditioning in the restaurant..no kids activities, only one bar in the pool. You were feeling like ..they were making a favor for staying there ..when we paid a lot of money going in that …one star hotel. We are really disappointed..the worst vaccination ever.
POLIZOI, 8-night family trip
Verified Expedia guest review

2/10 Poor

We picked this property because it was listed as kid friendly, had great photos of spacious beach and nice food. All lies. - Long check-in time - Staff gave us the wrong access bracelet twice and did not provide room card for the lights or for towels - Mini fridge barely works - Some front desk associates barely spoke any English - Wrong information provided and confusion regarding daily activities for kids and adults - Kids playground filled with animal poop and closed with tape during our whole 7 day stay - Kids entertainment center locked with lights off during the whole stay - Activities for kids were very slim. Only on the last two days there were arts & crafts and other games. - The photos on the website are misleading and need to be removed. - We could only dine on the reservable restaurants 3 out of our 7 days stay - The seafood restaurant did not have fish!!! - Very poor variety of food at the main buffet restaurant - Buffet restaurant by the reception had water leaking from ceiling all over the place when it was raining - Only two restaurants have AC. The main buffet restaurant where you eat most of the time only have two open doors, no ceiling fans. - No water on sink of mens restroom by the reception - Restroom by mediterranean restaurant had leaks on the ceiling. It also had cleaning supplies left on the sink. - Smelly restrooms - Pool and beach barely had any umbrellas - Only one bartender for most of days at the pool
Marcelo R, 7-night family trip
Verified Expedia guest review

6/10 Good

This property is quite beautiful and all of the staff are very nice. The rooms are large, updated and clean. My major dislikes were the food. There had been a food borne illness breakout weeks prior to our visit and we were all hyper sensitive to their food handling procedures. Some foods that should be warm were cold and others that should be cold were warm. Like octopus ceviche. It was room temperature. The place mats were used over and over and not changed out. The restaurant by the ocean was only ever open once during our stay. It would have been the best place to have lunch, by the ocean but the only dining option was the Buffett up front by the main lobby. We were not allowed to take a plate to go too. The drinks were below average. Nice staff but flat cola, cheap spirits. Things like that, but the bar tenders were working very hard. Snorkeling under the dock is not allowed. The disco night club would have been fun but it was never open.
Randy, 3-night family trip
Verified Expedia guest review

8/10 Very good

Staff very friendly, property good, food ok, but checking in was a nightmare they must revisit the checking system, 75 people waiting for room after 4;30pm every one has key and room but no room available and they keep saying 5 more minutes(Aug 6 Saturday). Y'll don't have labor problems in Mexico do You?
hassan, 7-night family trip
Verified Orbitz guest review