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All properties in Palm Desert, California, United States of America

Shadow Mountain Resort, Palm Desert

3.5-star resort with spa, near El Paseo Shopping District

  • Free WiFi in lobby and free parking

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45750 San Luis Rey Ave, Palm Desert, 92260, CA, United States of America
8.6.Fabulous.
  • i thought the rooms were not as advertised, very dated..... the lobby closes at 10???…

    Mar. 17, 2019

  • Nice pool Didn’t know it was a tennis community not mentioned when we booked. Woke up to…

    Feb. 18, 2019

See all 237 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Dining options
Shopping

The following facilities are closed seasonally each year. They will be closed from June 2 to September 30:
  • Dining venue
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Kitchen
    • Air Conditioning

    Property highlights

    Main amenities

    • 125 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • Outdoor pool and 5 spa tubs
    • Fitness center

    Feel at home

    • Babysitting or childcare
    • Rollaway/extra beds (surcharge)
    • Kitchen
    • Microwave
    • Refrigerator
    • Private bathroom

    What’s around

    • El Paseo Shopping District - 5 min walk
    • Living Desert Zoo and Gardens - 26 min walk
    • McCallum Theatre - 28 min walk
    • Indian Wells Tennis Garden - 4.9 mi / 7.9 km
    • Freedom Park - 6.6 mi / 10.6 km
    • Empire Polo Club - 11 mi / 17.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Studio, Kitchen
    • Condo, 1 Bedroom, Kitchen
    • Condo, 2 Bedrooms, Kitchen

    What’s around

    Landmarks

    • El Paseo Shopping District - 5 min walk
    • Living Desert Zoo and Gardens - 26 min walk
    • McCallum Theatre - 28 min walk
    • Indian Wells Tennis Garden - 4.9 mi / 7.9 km
    • Freedom Park - 6.6 mi / 10.6 km
    • Empire Polo Club - 11 mi / 17.7 km

    Getting around

    • Los Angeles - Ontario Intl. Airport (ONT) - 89 min drive
    • Palm Springs Intl. Airport (PSP) - 27 min drive
    • Bermuda Dunes, CA (UDD) - 14 min drive
    • Thermal, CA (TRM-Jacqueline Cochran Regional) - 30 min drive
    • Palm Springs Station - 25 min drive
    map
    See on map
    45750 San Luis Rey Ave, Palm Desert, 92260, CA, United States of America

    At a glance

    Hotel size

    • This hotel has 125 rooms
    • This hotel is arranged over 2 floors

    Arriving/leaving

    • Check-in time 3:00 PM-9:00 PM
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 9:00 AM - 4:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Babysitting/childcare

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas

    Parking

    • Free onsite self parking
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Barbecue grills

    Things to do

    • Outdoor pool
    • Pool sun loungers
    • Fitness facilities
    • Tennis on site
    • Full-service spa
    • Number of spa tubs - 5
    • Tennis lessons on site
    • Golfing nearby
    • Pool umbrellas
    • Sauna

    Working away

    • Business center
    • Meeting rooms

    Services

    • Front desk (limited hours)
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Wedding services

    Facilities

    • Number of buildings/towers - 7
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Things to enjoy

    • Balcony or patio

    Freshen up

    • Private bathroom
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Pay movies
    • Premium TV channels
    • DVD player

    Stay connected

    • Free newspaper
    • Free long-distance calls

    Food and drink

    • Refrigerator
    • Microwave
    • Kitchen

    More

    • Daily housekeeping

    Special features

    Spa

    Guests can indulge in a pampering treatment at the resort's full-service spa. Services include sports massages and massages.

    The spa is open daily.

    Dining

    Top of the Courts - This café specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

    Fees & policies

    Optional extras

    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    • Cribs/infant beds are available for USD 10.00 per day
    • Rollaway beds are available for USD 15.00 per night

    Pool, spa, and gym (if applicable)Pay at property

    • Pool access available from 8 AM to 10 PM
    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    This property does not have elevators.

    This property accepts Visa, Mastercard, American Express, Discover and Eurocard. Cash is not accepted.

    Also known as

    • Shadow Mountain Resort Palm Desert
    • Shadow Mountain Resort Palm Desert
    • Shadow Mountain Resort Resort Palm Desert
    • Shadow Mountain Resort
    • Shadow Mountain Palm Desert
    • Shadow Mountain Resort And Club Hotel Palm Desert
    • Shadow Mountain Hotel
    • Shadow Mountain
    • Shadow Mountain Resort Palm Desert
    • Shadow Mountain Hotel
    • Shadow Mountain Resort Resort

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Shadow Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
    • Yes, Top of the Courts offers American cuisine. Nearby restaurants include Mamma Gina's Restaurant (6-min walk), Piero's PizzaVino (7-min walk), and Cafe Des Beaux-Arts (7-min walk).
    • No, this resort doesn't have a casino, but Agua Caliente Casino (13-min drive) and Fantasy Springs Casino (19-min drive) are both nearby.
    • Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in one of the 5 spa tubs. Shadow Mountain Resort also has an outdoor pool and a sauna, as well as a fitness center and a garden.
    8.6.Fabulous.
    • 8.0.Very Good

      Frindly & relaxing atmosphere. Great tennis facility.

      2 night romance trip, Feb. 2, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Very peaceful and relaxing, staff were super, great setting, the unit we stayed in should be upgraded, appliances, dishwasher, microwave, etc are very old and outdated.

      7 night trip, Jan. 21, 2019

      Verified Expedia guest review

    • 6.0.Good

      There was a problem with the vent. Every 15 minutes it it would clank and making us all jump. The hot tubs were not heated.

      5 night trip, Jan. 11, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Overall, I would I would give Shadow Mountain a 3 1/2 based on our experience. But, had we been in a larger unit, the rating would likely be higher. The main advantage of the place is its amazing location. Downtown is a very short walk (even though there is a shortage of sidewalks. We stayed for over 2 weeks and, for us, this was too long in a studio with a very small fridge.

      16 night trip, Dec. 15, 2018

      Verified Expedia guest review

    • 8.0.Very Good

      Didn’t like the outdated king kitchenette 116. Window coverings were dirty and old same with bedding. Cockroach jumped out of dishwasher after washing a load of dishes. Otherwise the entire property is very well kept and great location and quiet

      7 night trip, Nov. 28, 2018

      Verified Expedia guest review

    • 8.0.Very Good

      The room had all that was needed for a longer stay - fridge, stove, dishwasher, pools, tennis courts and golf. The room appliances are getting old and could use a refresh. The location is good and near restaurants, etc.

      5 night trip, Nov. 25, 2018

      Verified Expedia guest review

    • 8.0.Very Good

      Restaurant closes at 2:30. Not able to go for supper on site.

      3 night romance trip, Nov. 23, 2018

      Verified Expedia guest review

    • 10.0.Exceptional

      Great place for tennis get away. Very helpful staff and the pro shop is very friendly and helpful. They arranged games for our stay. The unit was clean but a little dated. The entire complex is dated but they keep it in good repair.

      5 night trip with friends, Nov. 17, 2018

      Verified Expedia guest review

    • 8.0.Very Good

      Location was excellent, pool was great. Bedding is the only thing that could be improved on.

      6 night family trip, Nov. 12, 2018

      Verified Expedia guest review

    • 8.0.Very Good

      Really nice place . We enjoyed our time there!!!!!

      Caroline, 3 night trip, Nov. 9, 2018

      Verified Expedia guest review

    See all 237 reviews