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Shadow Mountain Resort

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Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
 Villa, 2 Bedrooms, 2 Kings, Fireplace, Kitchen  | Terrace/patio

Overview of Shadow Mountain Resort

Shadow Mountain Resort

3.5-star property
3.5-star resort with outdoor pool, near El Paseo Shopping District

8.4/10 Very good

709 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Air conditioning
Map
45750 San Luis Rey Ave, Palm Desert, CA, 92260

Room options

About this area

What's nearby

  • Agua Caliente Casino - 19 min drive
  • Empire Polo Club - 23 min drive
  • Palm Springs Convention Center - 34 min drive

Getting around

  • Bermuda Dunes, CA (UDD) - 14 min drive
  • Palm Springs Intl. Airport (PSP) - 30 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 32 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 89 min drive
  • Palm Springs Station - 25 min drive

Restaurants

  • Cafe Des Beaux-Arts - 7 min walk
  • Wilma & Frieda's Cafe - 7 min walk
  • Sullivan's Steak House - 8 min walk
  • Pacifica Seafood Restaurant - 9 min walk
  • Keedy's Fountain Grill - 9 min walk

About this property

Shadow Mountain Resort

Adjacent to a golf course, Shadow Mountain Resort is a great choice for a stay in Palm Desert. Guests can take a dip in the outdoor pool or grab a bite to eat at Delish Bistro + Bar, which serves breakfast and lunch. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 125 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 9:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 5:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills

What to do

  • Tennis
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • 5 spa tubs

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 40-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen

Special features

Dining

Delish Bistro + Bar - This poolside bistro serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Optional extras

  • Breakfast costs between USD 12 and USD 20 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 2 to September 30:
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for USD 10.00 per day
  • Rollaway beds are available for USD 15.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Mountain Shadow Resort
Shadow Mountain Palm Desert
Shadow Mountain Resort
Shadow Mountain Resort Palm Desert
Shadow Resort
Shadow Mountain Hotel
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain
Shadow Mountain Resort Resort
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort Resort Palm Desert

Frequently asked questions

Does Shadow Mountain Resort offer free cancellation for a full refund?
Yes, Shadow Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shadow Mountain Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shadow Mountain Resort?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Shadow Mountain Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Shadow Mountain Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Shadow Mountain Resort?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Shadow Mountain Resort?
No, this resort doesn't have a casino, but Agua Caliente Casino (19-min drive) and Augustine Casino (21-min drive) are both nearby.
What is there to do at Shadow Mountain Resort and nearby?
Practice your swing on the tennis courts. Soothe your senses in one of the 5 spa tubs or make use of other amenities, which include an outdoor pool and a fitness center. Shadow Mountain Resort also has a garden.
Are there restaurants at or near Shadow Mountain Resort?
Yes, Delish Bistro + Bar offers pool views and poolside dining. Nearby restaurants include Cafe Des Beaux-Arts (7-min walk), Wilma & Frieda's Cafe (7-min walk), and Sullivan's Steak House (8-min walk).
Does Shadow Mountain Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a refrigerator, and a microwave.
Does Shadow Mountain Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Shadow Mountain Resort like?
Shadow Mountain Resort is a short 1-minute walk from San Jacinto Mountains and 5 minutes' walk from El Paseo Shopping District. Travelers say this resort is in a good location.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Old out dated. No gym
Theresa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The entire staff at Shadow Mountain was great to deal with. Sherry and the Tennis Shop was very accommodating and helped us with our tournament
mikw, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Debra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

My fiancee and I loved our room. We had a studio. We really liked the apartment feel to it. Very cozy :) The breakfast and lunch items in the restaurant were delicious and the staff were very friendly and helpful. We loved our stay and would definitely stay again!
Chante Gonzalez, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was wonderful. We really enjoyed the space in our unit. The pools were beautiful. Thank you! Also great location
karen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

George, 2-night trip
Verified Expedia guest review

8/10 Very good

Nice but room wasn't as expected...
2-night trip
Verified Hotels.com guest review

6/10 Good

Definitely an oldie
The "resort" is really dated, and the offer failed to mention there is no on-site restaurant - or even a snack machine - which meant a 15-minute walk to the business area in 100 degree heat. The only thing "resort"-like about it was a pool; otherwise it could have been mediocre motel.
Judith R, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Room was dirty and not disinfected. Pool water was hot couldn’t cool off. AC didn’t cook well enough to be comfortable in the room. We checked out the same day we checked in. Waiting for refund.
PAULA, 2-night romance trip
Verified Expedia guest review