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The Shore

Photo gallery for The Shore

Exterior detail
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, individually decorated, individually furnished

Overview of The Shore

The Shore

4.0 star property
4-star hotel with outdoor pool, near Quinta Avenida

8.0/10 Very good

2 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
Calle 1 Nte, Lote 002, Manzana 155, Calle 44, Av. Ctm Zazil-Ha, Playa del Carmen, QROO, 77720
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Outdoor pool
  • Fitness center
  • Air conditioning
  • Concierge services
For families
  • Separate dining area
  • Separate sitting area
  • Coffee/tea maker
  • Elevator
  • Flat-panel TV
  • Free self parking

Room options

About this area

What's nearby

  • In Zazil-ha
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach - 1 min drive
  • Playa del Carmen Maritime Terminal - 12 min drive
  • Playacar Golf Club - 15 min drive
  • Tres Rios Ecopark - 19 min drive
  • Xplor Theme Park - 17 min drive
  • Xcaret Eco Theme Park - 20 min drive
  • Ferry to Cozumel - 17 min drive
  • Maroma Beach - 25 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km


  • Salento - 2 min walk
  • De Local - 3 min walk
  • Muy Salsa - 4 min walk
  • Gluay Maai Thai - 4 min walk
  • La Portena - 5 min walk

About this property

The Shore

The Shore offers a great location, putting you within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You can get a workout in at the fitness center or take a dip in the outdoor pool.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 3 rooms


  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in rooms


  • Free secured, covered onsite self parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Jet skiing nearby
  • Snorkeling nearby
  • Ziplining nearby


  • Concierge services


  • Fitness center
  • An outdoor pool


  • Elevator
  • Well-lit path to entrance


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only

Stay connected

  • Free WiFi


  • Housekeeping (on request)
  • In-room safe
  • Shared accommodations
  • Mobile key entry

Fees & policies

Optional extras

  • Housekeeping is available for an additional fee

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's window guards on site.

This property accepts credit cards and cash.

Also known as

The Shore Hotel
The Shore Playa del Carmen
The Shore Hotel Playa del Carmen

Frequently asked questions

Does The Shore offer free cancellation for a full refund?
Yes, The Shore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Shore?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Shore?
Yes, there's an outdoor pool.
Are pets allowed at The Shore?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Shore?
Yes, there's free self parking.
What are the check-in and check-out times at The Shore?
You can check in from 4:00 PM - anytime. Check-out time is 10:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at The Shore and nearby?
Have fun with nearby activities like cycling, fishing, and jet skiing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near The Shore?
Yes. Nearby restaurants include Muy Salsa (4-min walk), Gluay Maai Thai (4-min walk), and La Portena (5-min walk).
What's the area around The Shore like?
The Shore is in Zazil-ha, a short 1-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

the price-quality ratio is very good
Arturo, 5-night family trip
Verified Expedia guest review

8/10 Very good

Not a hotel more like an airb&b. Likes: Apartment was exactly as pictured, great space for family of 4. Lots of seating. Nice large balcony with a bit of ocean view if you lean over rail :) Secured onsite parking in basement. Dislikes: Property seemed a bit fussy from check in process. Room was not cleaned properly, dusty on surfaces, dirty feet after walking bare-feet on floors, dirty couch, old dirty sponge in kitchen, hair in the bathroom from previous guest. Sheets looked clean but one had a large spot on it that looked to be residue left behind from a sticker. Didn't look presentable for guests to have to come and wonder what it is. Spot was too large to miss. Towels are provided but no washcloths. Shower head was clogged so rain shower was more like a drizzle. Construction going on directly adjacent so don't expect to sleep in. No house keeping. 3.5 out of 5 stars, few tweaks and property would be Awesome.
3-night family trip
Verified CheapTickets guest review