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Occidental Costa Cancún All Inclusive

Photo gallery for Occidental Costa Cancún All Inclusive

Exterior
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Occidental Costa Cancún All Inclusive

Occidental Costa Cancún All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Puerto Cancun Marina Town Center

7.8/10 Good

1,647 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is CA $506
Price available on 12/03/2022
Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Playa Tortugas - 1 min drive
  • Puerto Cancun Marina Town Center - 3 min drive
  • Langosta Beach - 6 min drive
  • Tortuga Beach - 7 min drive
  • Plaza Las Americas - 9 min drive
  • Forum Beach - 12 min drive
  • Cancun Convention Center - 13 min drive
  • Ultramar Ferry Puerto Juárez - 14 min drive
  • La Isla Shopping Mall - 16 min drive
  • Cancun Mall - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 35 min drive

Restaurants

  • Cocos and Grill - 9 min walk
  • La Trattoria - 10 min walk
  • Dolcemente Pompei - 19 min walk
  • La Dolce Vita - 4 min drive
  • La Playita Restaurante Bar Cancun - 5 min drive
Map

About this property

Occidental Costa Cancún All Inclusive


Property Location
Located in Cancun (Zona Hotelera), Occidental Costa Cancún All Inclusive is within a 15-minute drive of Puerto Cancun Marina Town Center and Plaza Las Americas. This all-inclusive property is 3.9 mi (6.2 km) from La Sagrada Familia Parish and 4.6 mi (7.4 km) from Las Plazas Outlet Cancun.

Rooms
Make yourself at home in one of the 133 air-conditioned rooms featuring free minibar items and plasma televisions. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional amenities at this property include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite with seafood at La Claraboya, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 358 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children's club
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.

Dining

La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

Also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Does Occidental Costa Cancún All Inclusive offer free cancellation for a full refund?
Yes, Occidental Costa Cancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Occidental Costa Cancún All Inclusive?
As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on 22 Dec 2022 start from CA $228, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Occidental Costa Cancún All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Occidental Costa Cancún All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Occidental Costa Cancún All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Occidental Costa Cancún All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Costa Cancún All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
Is there an onsite casino at Occidental Costa Cancún All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are both nearby.
What is there to do at Occidental Costa Cancún All Inclusive and nearby?
Onsite recreation at Occidental Costa Cancún All Inclusive includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Occidental Costa Cancún All Inclusive also has 2 bars, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Occidental Costa Cancún All Inclusive?
Yes, there are 4 onsite restaurants, featuring seafood. Nearby restaurants include Cocos and Grill (9-min walk), La Trattoria (10-min walk), and La Dolce Vita (2.7 mi).
What's the area around Occidental Costa Cancún All Inclusive like?
Occidental Costa Cancún All Inclusive is a short 13-minute walk from Langosta Beach and 5 minutes' walk from Playa Tortugas. Travelers say this property is in a good location.

Overall score and ratings

7.8

Good

8.7/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Overall a good experience
I had very few things to complain about. Overall it was a good experience. The biggest problem I ran into was access to the front desk. There are not enough people to check people in and when you do check in it takes about 20 minutes. Rediculous. The lines stayed long for hours. Even to get a spare key to be re-made you had to wait forever. The only other think is that this hotel uses a lot of cans and plastic bottles. There are no recycle bins to be found on the entire property. I ended up packing them in my suitcase and flying them home to recycle.
Gregory, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Great value
Fantastic staff and facilities. The rooms are very clean and well stocked. The bed was comfortable and matched the photo. Pool area was great and always had chairs available. Bar near the pool lobby was handy. All four restaurants had good food and plenty of chooses. Beach area had chairs and a dedicated bar. Beach is a little small but fine. Only thing to be ready is check in. There will be a line and takes time.
robert, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Adriana, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Great experience, wonderful location
I loved the staff! The only down side is restaurants require reservations outside of the buffet. No wiggle room with that.
Margo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

great cocktails at Occidental and good beach
the Occidental Costa was great, clean and fun and well equipped with various restaurants and bars and good drinks and cocktails all included the beach was very nice with wonderful palm trees and little waves. its fun to see the boats go by infront.
Robert, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Pros & Cons
My favorite part was the bartenders. My room looked nice but I never had hot water to take a shower, and my room a huge roach. If you can get pass those two things it’s a very good stay.
Jarrell, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Marisela, 5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Taylore, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The travel agency at the hotel give false information.
rafael, 5-night family trip
Verified Orbitz guest review