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Occidental Costa Cancún All Inclusive

3.5 star property
All-inclusive beachfront aparthotel with spa, near Escénica Tower

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Occidental Costa Cancún All Inclusive

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
Exterior
Double Room, Sea View
Junior Studio Suite, Hot Tub, Ocean View
Lobby

Overview of Occidental Costa Cancún All Inclusive

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Pool
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Internet access
  • Air conditioning
Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • 358 apartments
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • WiFi in the lobby
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club
  • Playground on site
  • Private bathroom
  • Television

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

  • 33.4 sq m
  • Studio
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

  • 33.4 sq m
  • Studio
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

  • 33.4 sq m
  • Studio
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 33.4 sq m
  • Studio
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View

  • 77 sq m
  • Studio
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Zona Hotelera
  • Tortuga Beach - 30 min walk
  • Playa Tortugas - 1 min drive
  • Puerto Cancun Marina Town Center - 3 min drive
  • Langosta Beach - 3 min drive
  • Plaza Las Americas - 5 min drive
  • Plaza 28 - 6 min drive
  • Forum Beach - 10 min drive
  • Cancun Convention Center - 8 min drive
  • Gaviota Azul Beach - 12 min drive
  • Ultramar Ferry Puerto Juárez - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Il Piaceré - 6 min walk
  • Las Hijas de la Tostada - 8 min walk
  • Restaurant las Palmas - 8 min walk
  • Steak House - 4 min drive
  • La Claraboya - 3 min walk
Map

About this property

Occidental Costa Cancún All Inclusive

At Occidental Costa Cancún All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute drive of La Isla Shopping Mall. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and body treatments. Serving seafood, La Claraboya is one of 4 restaurants and 2 bars/lounges. A poolside bar and a fitness center are other highlights, and apartments offer free minibar items and plasma TVs. The pool and bar get good marks from fellow travelers.

All-inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Children's club

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • On the beach
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Facials
  • Hot stone massages
  • Body treatments

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • On site car rental

Family friendly

  • Free supervised childcare
  • Free crib/infant bed
  • Playground
  • Kid's club

Restaurants on site

  • La Claraboya
  • México Lindo
  • La Trattoria
  • Albatros

Food and drink

  • Coffee/tea maker

Dining

  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Stocked minibar (free)
  • Snack bar/deli

Bedrooms

  • Free rollaway/extra beds
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Eco-friendly toiletries
  • Towels provided

Living spaces

  • Library

Entertainment

  • 32-inch plasma TV

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the airport
  • Near a metro station

Things to do

  • Fitness center
  • Outdoor pool access nearby
  • Aerobics classes on site
  • Yoga classes on site
  • Golf nearby
  • Theme parks nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 358 rooms
  • 3 buildings
  • Built in 1994

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.

Dining

La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 79.88 per accommodation, per night

Optional extras

  • WiFi is available in public areas for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

Also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Does Occidental Costa Cancún All Inclusive offer free cancellation for a full refund?
Yes, Occidental Costa Cancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Occidental Costa Cancún All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Occidental Costa Cancún All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Occidental Costa Cancún All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Occidental Costa Cancún All Inclusive?
Yes, there's free self parking. Onsite parking includes off-street options.
What are the check-in and check-out times at Occidental Costa Cancún All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Occidental Costa Cancún All Inclusive and nearby?
Onsite recreation at Occidental Costa Cancún All Inclusive includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Occidental Costa Cancún All Inclusive also has 2 bars, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Occidental Costa Cancún All Inclusive?
Yes, there are 4 onsite restaurants, featuring seafood.
What's the area around Occidental Costa Cancún All Inclusive like?
Occidental Costa Cancún All Inclusive is a short 6-minute walk from Playa Tortugas and 13 minutes' walk from Langosta Beach.

Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Ariel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Omaily, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Hyneefa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Max relax
After a week in Playa del Carmen we just wanted to relax by the pool. The staff were great , food was everything you needed and the mexican restaurant was awesome. The mariachi music was great . Nice pool or beach area. Highly recomend this place .
doreen, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Some of the staff were okay but most of them are rude. The hotel itself is mediocre and so is the food. There’s not much to do in on the property. If you’re looking for a cheaper all inclusive place this might be for you. It was my first and last time here.
Phalisha, 3-night family trip
Verified Expedia guest review

8/10 Very good

Its expensive
Belinda, 2-night family trip
Verified Expedia guest review

2/10 Poor

Bertha, 7-night trip
Verified Orbitz guest review

10/10 Exceptional

Nathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really enjoyed our stay at occidental costa. Staff were very friendly and courteous. They really go above and beyond to ensure a great customer experience. Delicious food with different restaurant option. A Lot of activities and programs that kept us entertained. We will love to come back
Verified Orbitz guest review

10/10 Exceptional

Verified Travelocity guest review