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1 room, 2 adults

Grand Hyatt Dubai, Dubai

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
Riyadh Street, Sheikh Rashid Road, Dubai Healthcare City, Dubai, United Arab Emirates

Luxury hotel with spa, near Dubai Creek
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Service is amazing and stuff are very friendly specially the front desk staff are very…Jan. 25, 2020
  • Very courteous staff really enjoyed staying at this propertyJul. 30, 2019

Grand Hyatt Dubai, Dubai

from $134 CAD
  • Garden View Room
  • Twin Room with Garden View
  • Club Room with Skyline View
  • Club Twin Room with Garden View
  • Grand Room
  • Grand Twin Room with Skyline View
  • Grand Suite, 1 Bedroom, Garden View
  • Club Room with Garden View
  • Club Twin with Garden View
  • Grand Deluxe Family Suite
  • Emiri Executive Suite
  • Prince Suite with Garden View
  • Basic Room, 1 King Bed (Skyline View)
  • Basic Room, 2 Queen Beds (Skyline View)

What’s around Grand Hyatt Dubai, Dubai

Landmarks

  • In Bur Dubai
  • Dubai Creek - 24 min walk
  • City Centre Deira - 2.5 mi / 4 km
  • Dubai Frame - 3 mi / 4.8 km
  • Dubai World Trade Centre - 3.7 mi / 6 km
  • Dubai Garden Glow - 4.2 mi / 6.7 km
  • Dubai Mall - 5 mi / 8.1 km
  • Gold Souk - 6.1 mi / 9.9 km

Getting around

  • Dubai Intl. Airport (DXB) - 13 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 32 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 42 min drive
  • Health Care City Station - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 682 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Children's club*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking

  • Free offsite parking nearby

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • 14 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Number of outdoor pools - 4
  • Indoor pool
  • Fitness facilities
  • Indoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Nightclub
  • Children's pool
  • Health club
  • Outdoor tennis courts - 4
  • Steam room
  • Tennis on site
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Accessible bathtub
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • In-room safe (laptop compatible)

Special features

Spa

Ahasees Spa & Club has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Grand Hyatt Dubai, Dubai’s small print

Also known as

  • Dubai Grand Hyatt
  • Grand Hyatt Dubai Hotel Dubai
  • Grand Hyatt Dubai
  • Grand Hyatt Dubai Hotel
  • Hyatt Dubai Grand
  • Dubai Hyatt
  • Grand Hyatt Dubai Hotel Dubai
  • Hyatt Dubai
  • Grand Hyatt Dubai Hotel
  • Grand Hyatt Dubai Dubai

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 10:00 AM to 8:00 PM.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1600
  • New Year's Eve (31 December) Gala Dinner per child: AED 800 (from 6 to 12 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Continental breakfast is offered for an extra charge of AED 145 for adults and AED 72.5 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 265 per vehicle (one way)

Airport shuttle service for children costs AED 265.00 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hyatt Dubai, Dubai

  • Does Grand Hyatt Dubai offer free cancellation for a full refund?
    Yes, Grand Hyatt Dubai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Hyatt Dubai?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Hyatt Dubai?
    Yes, there's free valet parking.
  • Is there a pool at Grand Hyatt Dubai?
    Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
  • Are pets allowed at Grand Hyatt Dubai?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Grand Hyatt Dubai?
    You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Grand Hyatt Dubai?
    Yes, there are 14 onsite restaurants. Nearby restaurants include Qbara (9-min walk), Cactus Cantina (10-min walk), and Fire and Ice (11-min walk).
  • Is airport shuttle service offered by Grand Hyatt Dubai?
    Yes, an airport shuttle is available. The charge is AED 265 per vehicle one way.
  • What is there to do at Grand Hyatt Dubai and nearby?
    Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Grand Hyatt Dubai also has 3 bars, a nightclub, and an indoor pool, as well as a steam room, a picnic area, and a garden.

Recent reviews

Superb 9.2 From 317 reviews

Exceptional 10.0
Clean, modern rooms. Excellent service and good food. Very attentive.
ca1 night romance trip
Poor 2.0
Nightmare first my wife arrived and the gala diner was mandatory ! And same price than the room ae have book with Expedia. How come expedia can allow a booking without better understand that we have to paid 500$ diner per person !?? After 2 times returning a very expensive steak since it was weldone .. finaly ny wife didnt eat it took over 2h to manage having food in the room. Waiting in the quue with a 2 months new born at the breakfast.., A surprise i did to my wife become a night and for over 1000$ . This is not the real Dubai who the service come first class. Shame on that property and the concept of mandatory gala and poor service.
ca1 night trip
Exceptional 10.0
אחלה מלון
karin, il1 night trip with friends
Exceptional 10.0
Happy overall. Nice staff, facilities, F&B. Good value for the money.
Omid, ie2 night family trip
Good 6.0
The hotel is great and rooms are extremely nice and clean... Restaurants food is perfect... The problem with the hotel is: Pool water is not too clean, Social distancing on the pool sun beds is terrible (people sitting next to each other and over crowded), pool restaurant service is terrible...
charbel, ie1 night family trip
Fair 4.0
Wouldn't stay again
It was exceptionally busy which meant that service was very slow- at breakfast, reception, concierge, room service and anything else. Staff seemed overloaded trying to manage covid restrictions and the abundance of guests. Coffee machine and safe in room was broken, waited but no one came to fix it! Location of hotel not ideal- nowhere to walk out to. Wouldnt stay here again but would go to spa again for a 10/10 massage and sushi restaurant was superb.
Zhino, gb3 night family trip
Exceptional 10.0
Everything from front desk to housekeeping is impeccable.
caroline, ph2 night family trip
Exceptional 10.0
Very good hotel and great location in Dubai close to downtown and Dubai Mall, clean outdoor pool I forgot to take my swimming goggles and bought it very easily from the poolside shop pool, with the price of the shops outside, I came from Toronto to Dubai I was great time for 4 days It has a lot of Polite staff and its food is excellent and, be sure to eat breakfast at this hotel. I think it has the best breakfast and you can see whatever you want to eat.
payam, us1 night family trip
Exceptional 10.0
Very gokd experience
Excellent renovated rooms , beautiful interior . Very comfortable , very cool ‘
Tariq, gb1 night family trip
Exceptional 10.0
A great experience. Hoped for better variety at breakfast & better breakfast service but overall the staff could not have been more friendly & attentive especially in the Andiamo restaurant where the food was amazing. .
Juliana, gb7 night family trip

Grand Hyatt Dubai, Dubai