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Cumberland House Knoxville, Tapestry Collection by Hilton

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Bar (on property)
View from room
42-inch LCD TV with satellite channels, TV, pay movies
Room, 1 King Bed (Peloton) | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Cumberland House Knoxville, Tapestry Collection by Hilton

Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property
3-star hotel with restaurant, near University of Tennessee

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
1109 White Ave, Knoxville, TN, 37916
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown Knoxville
  • University of Tennessee - 1 min walk
  • Neyland Stadium - 2 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • Pete's Coffee Shop - 9 min walk
  • French Market Crêperie - 10 min walk
  • J.C. Holdway - 10 min walk
  • Yassin Falafel - 10 min walk
  • Balter Beer Works - 12 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Cumberland House Knoxville, Tapestry Collection by Hilton offers a fantastic location, putting you just steps from University of Tennessee. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Tussie Mussie, which serves American cuisine and is open for breakfast and dinner. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 8 PM
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 20 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (3471 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tussie Mussie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 14 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Self parking costs USD 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Frequently asked questions

Does Cumberland House Knoxville, Tapestry Collection by Hilton offer free cancellation for a full refund?
Yes, Cumberland House Knoxville, Tapestry Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cumberland House Knoxville, Tapestry Collection by Hilton?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Cumberland House Knoxville, Tapestry Collection by Hilton on 19 Dec 2022 start from CA $152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cumberland House Knoxville, Tapestry Collection by Hilton?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Cumberland House Knoxville, Tapestry Collection by Hilton?
Yes, pets are welcome. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Cumberland House Knoxville, Tapestry Collection by Hilton?
Yes. Self parking costs USD 20 per day.
What are the check-in and check-out times at Cumberland House Knoxville, Tapestry Collection by Hilton?
You can check in from 4:00 PM - 8 PM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Cumberland House Knoxville, Tapestry Collection by Hilton and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Cumberland House Knoxville, Tapestry Collection by Hilton also has a 24-hour fitness center.
Are there restaurants at or near Cumberland House Knoxville, Tapestry Collection by Hilton?
Yes, Tussie Mussie offers American cuisine. Nearby restaurants include Pete's Coffee Shop (9-min walk), French Market Crêperie (10-min walk), and J.C. Holdway (10-min walk).
What's the area around Cumberland House Knoxville, Tapestry Collection by Hilton like?
Cumberland House Knoxville, Tapestry Collection by Hilton is in Downtown Knoxville, a short 1-minute walk from University of Tennessee and 7 minutes' walk from Knoxville Convention Center. Travelers recommend the hotel for its walkable location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Wonderful hotel
Hotel was very well decorated, comfortable, and very close everything needed. The only downside was the front desk attendant who checked us in made us very uncomfortable. She stared me up and down and did not greet me. Then continued to stare in a not so pleasant demeanor while she checked me in. The other staff however was very pleasant and helpful.
April, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great stay! Nice bar and restaurant!!
Kim, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lois, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Last minute booking that turned out fabulous. The location is so convenient, room was clean and comfortable, gym was great.
Teresa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Unprofessional front desk; poor parking situations
We waited more than 10 min at the front desk before an employee came to check us in. He was unprofessional. Certainly not what one would expect from a hotel that charges over $200 per night. Our room was very nice, clean, and spacious. Parking costs $20 per night, but the garage was full. We had to wait another 10 min at the front desk for the attendant to come back to explain the alternative parking location, which is a VERY dark lot next to the hotel. We ended up finding our own parking spot along the street that was well lit and turned in our pass and got a refund. Doesn’t seem right to have to pay for parking that appeared unsafe!
Joseph, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good for stayed at property
tam, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Loved the vibe of this hotel.
Jason, 1-night romance trip
Verified Orbitz guest review