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All properties in London, England, United Kingdom
1 room, 2 adults

Queensway Hotel, Sure Hotel Collection by Best Western, London

3-star3 stars
147-149 Sussex Gardens, London, England, W2 2RY, United Kingdom

Victorian hotel within easy reach of Hyde Park
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • The WiFi was not turned on in the room,, I had to ask, the TV did not work and the lift…Jul. 2, 2019
  • Well located hotel close to Paddington Station. Friendly breakfast staff.Aug. 24, 2018

Queensway Hotel, Sure Hotel Collection by Best Western, London

from $192 CAD
  • Standard Room, Multiple Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Single Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 3 Single Beds, Non Smoking

What’s around Queensway Hotel, Sure Hotel Collection by Best Western, London


  • In London City Centre
  • Hyde Park - 6 min walk
  • Kensington Gardens - 7 min walk
  • Oxford Street - 13 min walk
  • Marble Arch - 15 min walk
  • Queensway - 16 min walk
  • Madame Tussaud's Wax Museum - 19 min walk
  • Kensington High Street - 20 min walk

Getting around

  • Heathrow Airport (LHR) - 42 min drive
  • Gatwick Airport (LGW) - 82 min drive
  • London City Airport (LCY) - 25 min drive
  • London Paddington Station - 3 min walk
  • London Kilburn High Road Station - 5 min drive
  • London South Hampstead Station - 5 min drive
  • Paddington Underground Station - 3 min walk
  • Lancaster Gate Underground Station - 7 min walk
  • Paddington (Circle and Hammersmith & City lines) Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 2:00 PM
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Languages Spoken
  • Arabic
  • English
  • French
  • Hindi
  • Urdu

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Queensway Hotel, Sure Hotel Collection by Best Western, London’s small print

Also known as

  • Hotel Queensway
  • Queensway Hotel Sure Hotel Collection by Best Western
  • Queensway Hotel, Sure Hotel Collection by Best Western Hotel
  • Queensway Hotel, Sure Hotel Collection by Best Western London
  • Queensway Hotel
  • Queensway Hotel London
  • Queensway London
  • Queensway Hotel London, England


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Continental breakfast is offered for an extra charge of GBP 8.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Queensway Hotel, Sure Hotel Collection by Best Western, London

  • Does Queensway Hotel, Sure Hotel Collection by Best Western offer free cancellation for a full refund?
    Yes, Queensway Hotel, Sure Hotel Collection by Best Western does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Queensway Hotel, Sure Hotel Collection by Best Western currently open?
    This property is closed from March 25 2020 to August 31 2020 (dates subject to change).
  • Is parking offered at Queensway Hotel, Sure Hotel Collection by Best Western?
    Sorry, there's no parking at Queensway Hotel, Sure Hotel Collection by Best Western.
  • Are pets allowed at Queensway Hotel, Sure Hotel Collection by Best Western?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Queensway Hotel, Sure Hotel Collection by Best Western?
    You can check in starting at 2:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Queensway Hotel, Sure Hotel Collection by Best Western?
    Yes. Nearby restaurants include Mughal's (2-min walk), San Marco (2-min walk), and Ya Hala (3-min walk).

Recent reviews

Good 7.2 From 426 reviews

Poor 2.0
Room was in the attic, couldn’t turn the heating down and room was really hot; bathroom was tiny - the sink was in my lap when I used the toilet!
steven, gb1 night business trip
Very Good 8.0
Clean and basic.
It was ideal as it was close to the train and tube, fairly tidy, and i was able to check in half an hour early. The rooms are not enormous but appropriate for London. There were many outlets in the room, good tea service and the water in the shower was hot and had good pressure. All needs met.
Genevieve, gb1 night trip
Exceptional 10.0
Good localisation. Nice staff. But not a good breakfast and expensive for what you get! Beds are comfortable and Rooms are good enough for what you pay. :)
Joaquim, ie3 night trip
Very Good 8.0
Mid-week romantic break to Winter Wonderland
Hotel is conveniently situated just 5 minutes from Paddington station which was ideal as we were travelling by public transport. We booked it due to its close proximity to Hyde park as we wanted to visit Winter Wonderland. Polite and helpful staff on reception. Hotel was kept clean and tidy. Our room was simple but sufficient but bathroom is on the small size; no problem for us but could potentially be a problem for the larger frame individual. Happy in general - would not hesitate to book again for planned visit to London next year.
Michael, gb2 night trip
Exceptional 10.0
Very good hotel
Very nice hotel and very nice staff. Location is superb and oh so convenient for getting anywhere in London quickly and especially to Heathrow with the Express train one street away. Very happy to book here again when i need a room in London. Very good value for money!
patrice, gb1 night business trip
Fair 4.0
Below average would not recommend
On the plus side this hotel is close to the underground and has a few nice restaurants near by. It was also clean. That being said, I would not recommend staying here. There is only a small lift which only goes up to the 3rd floor and this is more of a converted town house than an actual hotel. The rooms do not contain ironing boards or irons but you can get one from reception if you walk down and get it. The ironing board is a small one for putting on a table, which is annoying enough but more so when there is no table space. There is no phone in the room so if you need to contact reception you will need to walk down as you are not going to get phone reception in the room. The bath room is so small that the toilet is under the sink and hard to use. The shower is very small also, I found it completely unusable. Wifi is very poor and even the TV does not get stable reception so can't even watch that. The staff at reception really do not seem bothered or act like they want to be there either. There are also prostitutes on the corner outside the hotel.
gb1 night business trip
Good 6.0
Wrong number of beds
Booked for three separate beds but arrived to a room with a single and a double which made things awkward, especially as the hotel couldn't change it. Said it's an issue with the was assigns rooms which is disappointing as it's not what we booked.
gb1 night trip with friends
Very Good 8.0
Had a single room with a window. Bed reasonably comfortable .. only problem was the synthetic duvet and pullo pillows. Room very clean.
Helen, gb1 night trip with friends
Exceptional 10.0
Very clean Friendly staff Great location
Carol, gb2 night trip
Exceptional 10.0
60th birthday
Brillian time. Went to proms in hyde park, Sunday walked to millennium bridge. Hotel great if going to hyde park 6 minutes away. e went to London for my 60th birthday.
Sharon, gb2 night trip

Queensway Hotel, Sure Hotel Collection by Best Western, London

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