JW Marriott Cancun Resort & Spa

5.0 star property
Upscale beachfront resort with spa, near Iberostar Cancun Golf Course

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JW Marriott Cancun Resort & Spa

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Property amenity
On the beach
Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony
Indoor pool, 3 outdoor pools
Terrace/patio

Overview of JW Marriott Cancun Resort & Spa

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Restaurant
  • Connecting rooms available
Map
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 8 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Connecting/adjoining rooms available

Room options

Presidential Suite, 1 Double Bed

  • 274 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Balcony

  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

  • 125 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

Premium Room, 1 King Bed, Balcony, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Balcony

  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 73 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Double Beds, Balcony, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Balcony, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 125 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking, Balcony

  • 43 sq m
  • Sleeps 4
  • 1 Double Bed

About this area

What's nearby

  • In Zona Hotelera
  • Iberostar Cancun Golf Course - 25 min walk
  • La Isla Shopping Mall - 33 min walk
  • Delfines Beach - 42 min walk
  • Aquaworld - 1 min drive
  • El Rey Ruins - 5 min drive
  • Chac Mool Beach - 6 min drive
  • Forum Beach - 7 min drive
  • Cancun Convention Center - 7 min drive
  • Gaviota Azul Beach - 10 min drive
  • Tortuga Beach - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Chambao - 7 min walk
  • Restaurant nebbiolo en cancun - 6 min walk
  • JW Marriott Lobby Bar - 1 min walk
  • Fred's House - 8 min walk
  • Funky Geisha - 7 min walk

About this property

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa is a great choice for your beach stay in Cancun. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Dining choices include 8 restaurants and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious resort include a rooftop terrace, a poolside bar, and a 24-hour fitness center. Fellow travelers say great things about the restaurant and overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 448 units
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 8 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 3 outdoor pools
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Hand-held showerheads
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Sedona Grill - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 41.65 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 28 per person
  • Airport shuttle service is offered for an extra charge of USD 18.00 per person (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for