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Hilton Vancouver Metrotown

Photo gallery for Hilton Vancouver Metrotown

Exterior
Seasonal outdoor pool
Room (Parlor) | Living area | 55-inch LCD TV with digital channels, TV, pay movies
Hypo-allergenic bedding, down comforters, in-room safe, desk
Hypo-allergenic bedding, down comforters, in-room safe, desk

Overview of Hilton Vancouver Metrotown

Hilton Vancouver Metrotown

4.0 star property
4-star hotel with restaurant, near Metropolis at Metrotown

8.6/10 Fabulous

1,022 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is CA $195
Price available on 02/12/2023
Map
6083 McKay Ave, Burnaby, BC, V5H2W7

Room options

About this area

What's nearby

  • In Metrotown
  • Metropolis at Metrotown - 1 min drive
  • Vancouver General Hospital - 24 min drive
  • BC Place Stadium - 27 min drive
  • Port of Vancouver - 20 min drive
  • Robson Street - 27 min drive
  • Rogers Arena - 29 min drive
  • Vancouver Waterfront - 29 min drive
  • Granville Street - 29 min drive
  • Canada Place Cruise Ship Terminal - 30 min drive
  • Canada Place - 28 min drive

Getting around

  • Vancouver Harbour Flight Centre (CXH) - 31 min drive
  • Pitt Meadows, BC (YPK) - 36 min drive
  • Vancouver Intl. Airport (YVR) - 41 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 125 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 149 min drive
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Moody Centre Station - 18 min drive
  • Coquitlam Central Station - 19 min drive
  • Metrotown Station - 5 min walk
  • Patterson Station - 9 min walk
  • Royal Oak Station - 21 min walk

Restaurants

  • Isami Sushi - 3 min walk
  • Dinesty Dumpling House - 3 min walk
  • Trattoria Burnaby - 4 min walk
  • Neptune Wonton Noodle - 4 min walk
  • Green Basil Thai - 4 min walk

About this property

Hilton Vancouver Metrotown

Located in the entertainment district, Hilton Vancouver Metrotown is a great choice for a stay in Burnaby. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Time and Place, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, a fitness center, and a spa tub. Fellow travelers like that it's just a short walk to public transportation: Metrotown Station is 5 minutes away and Patterson Station is 9 minutes.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
This information is provided by our partners.

At a glance

Hotel size

  • 283 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed (dogs only, 2 per room, up to 75 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas (1-device limit)
  • Free wired Internet access in rooms

Parking

  • Covered onsite self parking (CAD 21.00 per night; includes in/out privileges)
  • Covered onsite valet parking (CAD 29.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • 6 meeting rooms
  • Conference center (14477 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1999
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free wired internet and WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Time and Place - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CAD 0.00 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately CAD 29 for adults and CAD 14.50 for children
  • Early check-in can be arranged for an extra charge of CAD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 55.00 per accommodation, per stay

Parking

  • Covered self parking costs CAD 21.00 per night with in/out privileges
  • Covered valet parking costs CAD 29.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards and cash.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>

Also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Does Hilton Vancouver Metrotown offer free cancellation for a full refund?
Yes, Hilton Vancouver Metrotown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Vancouver Metrotown?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Hilton Vancouver Metrotown on 12 Feb 2023 start from CA $195, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Vancouver Metrotown?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Hilton Vancouver Metrotown?
Yes, there's a seasonal outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hilton Vancouver Metrotown?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of CAD 55.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Vancouver Metrotown?
Yes. Self parking costs CAD 21.00 per night. Valet parking costs CAD 29.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Vancouver Metrotown?
You can check in from 4:00 PM - anytime. There's a charge of CAD 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Vancouver Metrotown?
No, this hotel doesn't have a casino, but Starlight Casino (11-min drive) and Great Canadian Casino at the Holiday Inn (13-min drive) are both nearby.
What is there to do at Hilton Vancouver Metrotown and nearby?
Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hilton Vancouver Metrotown?
Yes, Time and Place offers American cuisine. Nearby restaurants include Isami Sushi (3-min walk), Dinesty Dumpling House (3-min walk), and trattoria Burnaby (4-min walk).
What's the area around Hilton Vancouver Metrotown like?
Hilton Vancouver Metrotown is a short 5-minute walk from Metrotown Station and 4 minutes' walk from Metropolis at Metrotown. Travelers say this hotel is in a good location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

4/10 Fair

You booked with Expedia, you don’t qualify ‘!
When you hear Hilton you expect extraordinary service but this hotel disappointed me. Every time I ask for something they had to remind me that I booked with Expedia and I don’t qualify as like Expedia is a curse. I was so embarrassed after we went to have breakfast on time and we lined to be seated and the person told us “ sorry sir you booked with Expedia, you can join us and we charge your room” The problem is that the front desk gave us a card when we checked in and told us about the breakfast and mentioned it is a complementary. We were so embarrassed and we went to the restaurant just to have good coffee. To add to that, the room has no glass o drink water. You have to use paper cup. Seriously !!!! I swear I booked with three stars hotels and they provided better service.
Hachim, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable and clean , I like the convenience of the hotel. It would be better if there wasn't a charge for parking. Also the underground parking is laid out poorly and drivers speed out and I witnessed a couple of cars nearly collide. It would benefit from signs saying slow down ... and more S
Mary-Beth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abdisalan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gwen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nekia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Could have better communication so we can prepare
The water boiler was down and could not take a shower. Front desk did not inform the water boiler issue until we call to ask about it. Should have let us know when we just check in like 20minutes ago, instead of we were waiting for water to run for at least 5 minutes and not sure the issue until we call. The heater was also keep blowing out cold air instead of warm air, just makes the night even harder for us after a cold water of shower. Hot water is not even ready until the next day at noon. Although we were allow to check out late for free, we would rather spend time to explore the town even without shower. Overall place is very clean, convenient for visiting the city. Front desk should have let us know asap about the issue, so maybe we don't have to sleep under the cold air after the cold water shower. Better communication could help us to get prepare to sleep without shower, instead of sleep with cold.
Shirley, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, would recommend
Joshua, 3-night romance trip
Verified Expedia guest review