10/10 Exceptional
28 Sept 2023
Tomas
Tomas, 2-night business trip
Verified Hotels.com guest review
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The Ritz-Carlton, Santiago
Luxury hotel with indoor pool, near Costanera Center
Choose dates to view prices
The Ritz-Carlton, Santiago
Photo gallery for The Ritz-Carlton, Santiago
Overview of The Ritz-Carlton, Santiago
9.2
Superb
Property highlights
- Airport transfer
- Pool
- Parking available
- Pet-friendly
- Internet access
- Laundry facilities
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
What's around
- Apoquindo1 min walk
- Costanera Center14 min walk
- Bicentennial Park2 min drive
- Santiago (SCL-Arturo Merino Benitez)33 min drive
Main amenities
- Daily housekeeping
- Restaurant
- Indoor pool
- WiFi in the lobby
- Health club
- Sauna
- Steam room
- Self parking
- Spa tub
- 24-hour room service
- Coffee shop/cafe
- Conference center
Feel at home
- Children stay free
- Television
- Terrace
- Daily housekeeping
- Laundry facilities
- Blackout drapes/curtains
Room options
View all photos for Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
View all photos for Junior Suite, 1 Bedroom, Non Smoking
Junior Suite, 1 Bedroom, Non Smoking
View all photos for Presidential Suite, 1 Bedroom, Non Smoking (Club Lounge Access)
Presidential Suite, 1 Bedroom, Non Smoking (Club Lounge Access)
View all photos for Double Room, 2 Queen Beds
Double Room, 2 Queen Beds
View all photos for Room, 1 King Bed, Non Smoking
Room, 1 King Bed, Non Smoking
View all photos for Executive Suite, 1 Bedroom, Non Smoking
Executive Suite, 1 Bedroom, Non Smoking
View all photos for Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
View all photos for Junior Suite, 1 Bedroom, Non Smoking
Junior Suite, 1 Bedroom, Non Smoking
About this area
What's nearby
- In Las Condes
- Costanera Center - 14 min walk
- Parque Arauco Mall - 5 min drive
- Medical Center Hospital Worker - 7 min drive
- Plaza de Armas - 7 min drive
- San Cristobal Hill - 13 min drive
- Julio Martinez Pradanos National Stadium - 9 min drive
- Palacio de la Moneda - 8 min drive
Getting around
Restaurants
- Pizzeria Tiramisu - 4 min walk
- Karai - 5 min walk
- Pinpilinpausha - 10 min walk
- VOP Café Bistró - 6 min walk
- Fortunata - 16 min walk
About this property
The Ritz-Carlton, Santiago
Languages
English, German, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
At a glance
Hotel size
- 205 rooms
- Arranged over 14 floors
Arriving/Leaving
- Check-in time from 3 PM - midnight
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed*
- Service animals welcome
Internet
- WiFi in public areas*
- Free wired Internet access in rooms
Parking
- Onsite self parking (USD 16 per day)
- Wheelchair-accessible parking and van parking on site
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Restaurant
- Coffee shop
- 24-hour room service
Traveling with children
- Children stay free (see details)
What to do
- Golfing nearby
- Skiing nearby
Working away
- Business center
- Meeting rooms
- Conference center (11 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car rental
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Safe-deposit box at front desk
- Terrace
- Health club
- An indoor pool
- Spa tub
- Sauna
- Steam room
Accessibility
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Assistive listening devices in meeting rooms
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Accessible airport shuttle
- Visual alarms in hallways
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Height-adjustable showerhead
- Grab bar near toilet
- Transfer shower
- Lever door handles
Room amenities
Be entertained
- IPod docking station
- 32-inch plasma TV
- Cable TV channels
- Pay movies
Home comfort
- Air conditioning
- Minibar
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
Freshen up
- Partially open bathroom
- Designer toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free wired internet and WiFi (surcharge)
- Phone
- Electrical adapters/chargers
More
- Daily housekeeping
- In-room safe
Special features
Dining
Estro - Onsite restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
Optional extras
- WiFi is available in guestrooms for USD 17 per day (rates may vary)
- WiFi is available in public areas for USD 19 per night (rates may vary)
- Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)
- Early check-in can be arranged for an extra charge (subject to availability)
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 125 per pet, per stay
Parking
- Self parking costs USD 16 per day
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago
Frequently asked questions
Reviews
9.2
Superb
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
27 Sept 2023
Aldo
Aldo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sept 2023
Tomás
Tomás, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sept 2023
Roberto
Roberto, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jun 2023
Theresa
Theresa, 1-night trip
Verified Ebookers guest review
10/10 Exceptional
8 May 2023
Stephanie
Stephanie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Apr 2023
Xiangrong
Xiangrong, 1-night trip
Verified Expedia guest review