The Ritz-Carlton, Santiago

Photo gallery for The Ritz-Carlton, Santiago

Primary image
Indoor pool
Indoor pool
Presidential Suite, 1 Bedroom, Non Smoking (Club Lounge Access) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Junior Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of The Ritz-Carlton, Santiago

The Ritz-Carlton, Santiago

5.0 star property
Luxury hotel in Las Condes with indoor pool and restaurant

9.2/10 Superb

330 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Airport transfer
  • Gym
The price is CA $315
Price available on 10/28/2022
Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
Main amenities
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • WiFi in the lobby
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
For families
  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Las Condes

Getting around

  • Santiago Intl. Airport (SCL) - 30 min drive
  • Santiago Central Station - 32 min drive
  • El Golf Station - 1 min walk
  • Alcantara Station - 7 min walk
  • Tobalaba Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Maldito Chef - 2 min walk
  • Tip y Tap - 3 min walk
  • Denny's - 3 min walk
  • Happening - 3 min walk
  • Eric Kayser - 3 min walk

About this property

The Ritz-Carlton, Santiago

5-star luxury hotel in the heart of Las Condes
A roundtrip airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at The Ritz-Carlton, Santiago. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Estro, the onsite restaurant. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An indoor pool
  • Self parking (surcharge), tour/ticket assistance, and concierge services
  • A front desk safe, a ballroom, and a porter/bellhop
  • Free newspapers, express check-out, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 205 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch plasma TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • WiFi in public areas*
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (USD 16 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free

What to do

  • Golfing nearby
  • Skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch plasma TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet and WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Estro - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • WiFi is available in guestrooms for USD 17 per day (rates may vary)
  • WiFi is available in public areas for USD 19 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 77 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Self parking costs USD 16 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Does The Ritz-Carlton, Santiago offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, Santiago?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Santiago on 28 Oct 2022 start from CA $315, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Santiago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Santiago?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Santiago?
Yes, pets are welcome. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Ritz-Carlton, Santiago?
Yes. Self parking costs USD 16 per day.
Is airport shuttle service offered by The Ritz-Carlton, Santiago?
Yes, an airport shuttle is available. The charge is USD 77 per vehicle one-way.
What are the check-in and check-out times at The Ritz-Carlton, Santiago?
You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Ritz-Carlton, Santiago and nearby?
Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. The Ritz-Carlton, Santiago also has a sauna and a steam room.
Are there restaurants at or near The Ritz-Carlton, Santiago?
Yes, there's an onsite restaurant, Estro. Nearby restaurants include Eric Kayser (3-min walk), IT Sandwich & Bar (3-min walk), and Streat Burger (4-min walk).
What's the area around The Ritz-Carlton, Santiago like?
The Ritz-Carlton, Santiago is a short 1-minute walk from El Golf Station and 13 minutes' walk from Costanera Center. Travelers say that the hotel is in a great location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Gregory, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location the staff very kind
marisol, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

great service
very nice gym and spa. Great location, excellent service
renato, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was absolutely fabulous. Very friendly and professional. Most spoke English which is helpful to some tourists. The area is quite safe so easier for women to walk around on their own.
Marion, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Excellent service. Beautiful property. A lovely environment from which to navigate Santiago, Chile.
ANTHONY, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente service
RUBEN, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Relaxing at the Ritz
The Ritz-Carlton has gracious staff that is attentive and kind. The bedding was excellent and the room was thoughtfully arranged. When I sought to use the gym I was informed that it wasn't open at that hour but they'd arranged for me to use it during the off hours. The room service was timely and the food is delicious. The metro system in Santiago is excellent. The Golf station stop for the metro station is only a few feet away from the Ritz-Carlton. Thank you for an enjoyable stay. Well done Ritz-Carlton.
ANTHONY, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff
Allison, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to relax and enjoy the city
Incredible service and beautiful hotel. I lived in Chile a few years ago so this trip I got to play “tourist” and being able to end our vacation with a few day stay at this hotel felt very luxurious. The breakfast is delicious - eggs to order and a buffet of meats, cheeses, potatoes, pastries, smoked salmon etc. Our rate included breakfast but I believe it’s about 20,000 CLP pp if not. We went to breakfast in our slippers every morning and the wait staff is very attentive and friendly. We used the spa as much as possible - you have to make a reservation but there were a few times we were able to just walk in without any issue. The outdoor terrace is a beautiful place to relax after a sauna or hot tub and also a nice place to have a toast of champagne. We had a king room overlooking the city. We didn’t have any Mountain view but we’re happy with our view and the room was very clean and so cozy. I have back pain so it’s hard to get a good nights sleep - their beds are so comfortable! Very soft linens and comfy mattress. The bellmen and concierge were incredibly helpful and friendly. The building has character and feels old but somehow modern, like stepping back in time without sacrificing cleanliness. Those little details make this one of the best hotels in the city. The cleaning service was excellent, though I thought we were supposed to have turndown service but it never happened. Great location. Metro outside. We will 100% be back!
Samantha, 2-night trip
Verified Hotels.com guest review

6/10 Good

This property location is excellent and convenient, however it is not a 5 star hotel under american standards also we felt very pressured constantly from the staff for tipping
fresia, 5-night romance trip
Verified Expedia guest review