Mystic River Hotel & Suites Near Casinos

Photo gallery for Mystic River Hotel & Suites Near Casinos

Primary image
Indoor pool, pool umbrellas, sun loungers
Indoor pool, pool umbrellas, sun loungers
Indoor pool, pool umbrellas, sun loungers
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Mystic River Hotel & Suites Near Casinos

Mystic River Hotel & Suites Near Casinos

2.5 star property
Hotel with indoor pool, near Mystic Aquarium and Institute for Exploration

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
9 Whitehall Avenue, Mystic, CT, 06355
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Sauna
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Vending machine
  • Microwave in a common area
  • Refrigerator in a common area
For families
  • Children stay free
  • Microwave
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Mystic Aquarium and Institute for Exploration - 12 min walk
  • Mystic Seaport - 22 min walk
  • Olde Mistick Village - 1 min drive
  • Mystic Seaport - The Museum of America and the Sea - 2 min drive
  • Naval Submarine Base New London - 10 min drive
  • New London Ferry Dock - 11 min drive
  • Foxwoods Resort Casino - 18 min drive
  • Misquamicut State Beach - 25 min drive
  • Ocean Beach Park - 25 min drive
  • Mohegan Sun Casino - 23 min drive
  • Mohegan Sun Arena - 23 min drive

Getting around

  • New London, CT (GON-Groton - New London) - 10 min drive
  • Westerly, RI (WST-Westerly State) - 15 min drive
  • T.F. Green Airport (PVD) - 44 min drive
  • Fishers Island, NY (FID-Elizabeth Field) - 79 min drive
  • Block Island, RI (BID-Block Island State) - 113 min drive
  • Montauk, NY (MTP) - 21 miles/33.8 km
  • Mystic Station - 3 min drive
  • New London Union Station - 11 min drive
  • Westerly Station - 15 min drive

About this property

Mystic River Hotel & Suites Near Casinos

Mystic River Hotel & Suites Near Casinos puts you 0.6 mi (1 km) from Mystic Aquarium and Institute for Exploration and 1.2 mi (1.9 km) from Mystic Seaport. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A sauna and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and family-friendly amenities.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 147 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3:00 AM
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Children stay free

Working away

  • Meeting room
  • Conference space (2442 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1973
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Sauna

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Handrails in stairways

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 20 (subject to availability)
  • Microwaves are available for USD 10 per night
  • Refrigerators are available for an additional charge

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pool, spa, & gym (if applicable)

  • Facility access costs USD 25 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Ramada Mystic Hotel
Mystic River & Suites Casinos
Mystic River Hotel & Suites Near Casinos Hotel
Mystic River Hotel & Suites Near Casinos Mystic
Mystic River Hotel & Suites Near Casinos Hotel Mystic

Frequently asked questions

Does Mystic River Hotel & Suites Near Casinos offer free cancellation for a full refund?
Yes, Mystic River Hotel & Suites Near Casinos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mystic River Hotel & Suites Near Casinos?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mystic River Hotel & Suites Near Casinos?
Yes, there's an indoor pool.
Are pets allowed at Mystic River Hotel & Suites Near Casinos?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mystic River Hotel & Suites Near Casinos?
Yes, there's free self parking.
What are the check-in and check-out times at Mystic River Hotel & Suites Near Casinos?
You can check in from 3 PM - 3:00 AM. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 20 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Mystic River Hotel & Suites Near Casinos?
No, this hotel doesn't have a casino, but Foxwoods Resort Casino (18-min drive) and Mohegan Sun Casino (23-min drive) are both nearby.
What is there to do at Mystic River Hotel & Suites Near Casinos and nearby?
Mystic River Hotel & Suites Near Casinos has an indoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Mystic River Hotel & Suites Near Casinos?
Yes. Nearby restaurants include Bleu Squid (9-min walk), Pink Basil (10-min walk), and Go Fish (10-min walk).
What's the area around Mystic River Hotel & Suites Near Casinos like?
Mystic River Hotel & Suites Near Casinos is a short 12-minute walk from Mystic Aquarium and Institute for Exploration and 10 minutes' walk from Olde Mistick Village. Travelers recommend the hotel for its quiet location.

Overall score and ratings

5.6

6.0/10

Cleanliness

6.9/10

Staff & service

4.8/10

Amenities

5.1/10

Property conditions & facilities

5.4/10

Eco-friendliness

4/10 Fair

Dump
Bathroom door would not close
john, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty, decaying, disheveled, disgusting
First, let me say the front desk professional KIM who checked us in was great. Truly customer focused. Wonderful. Should work someplace better. Mix up with our deposit Never credited. Night front desk person complained to us about the work she had to do. Everything else....truly awful. Very dirty, everything is damaged, scraped, gauged, torn, mildewed, moldy, chipped, broke, rusty, scratched, or cobwebbed. Disgusting. Even the lamp shades had gauges. Walls and ceilings had big holes and long gauges. Dirt and hair on the floor and in tub. Strips of wood and paint torn off doors and walls. coffee/juice service in lobby...no stirrers, no cup cover, no napkins. The abandoned, damaged appearance of everything was the most shocking. Every piece of furniture has little chunks missing, just like walls and ceiling. Fabric chair in our room had a huge tear. Shower head off the wall. Tub moldy, and filthy. Bedspread full of lint. Bad decor , but decaying environment was the worst. Noisy. Heard people in next room complaining about the “effin’ cobwebs.” A guest was crying in hall from 2:30 a.m.on. Domestic issue. Police called. What a dump.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carol, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Just horrible
Horrible. Mold and falling paint in bathroom. Had a had time getting them to change our room. Do not recomend.
Bonnie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Fransisco, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lori, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

4/10 Fair

Outdated, old and moldy
Our room looked like a remodel that wasn’t finished. We didn’t even have a shower curtain in our room. When I went to ask for one, instead of great customer service I had to put up my own shower curtain. The pools filters were off, so it smelled like urine and mold. The entire hotel smells like it needs proper ventilation. I asked the front desk for a do not disturb sign and she said I couldn’t get one for long stays, I explained to her we were just there for the weekend. That’s when it dawned on me there’s people actually living there. I think next time I father pay the extra $100 and stay at the Hilton.
Frances, 2-night family trip
Verified Hotels.com guest review