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SureStay Hotel by Best Western North Vancouver Capilano

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Individually furnished, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Overview of SureStay Hotel by Best Western North Vancouver Capilano

SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with restaurant, near Capilano Suspension Bridge

8.0/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Connecting rooms available
The price is CA $110
Price available on 04/03/2023
Map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
Main amenities
  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • Seasonal outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry
  • Tour/ticket assistance
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Laundry facilities
  • Free self parking

Room options

About this area

What's nearby

  • In Pemberton Heights
  • Capilano Suspension Bridge - 27 min walk
  • Stanley Park - 39 min walk
  • Park Royal - 1 min drive
  • Grouse Mountain - 7 min drive
  • Robson Street - 12 min drive
  • Vancouver Waterfront - 13 min drive
  • English Bay Beach - 15 min drive
  • Vancouver Convention Centre - 9 min drive
  • Canada Place Cruise Ship Terminal - 16 min drive
  • Granville Street - 17 min drive

Getting around

  • Vancouver Harbour Flight Centre (CXH) - 15 min drive
  • Pitt Meadows, BC (YPK) - 39 min drive
  • Vancouver Intl. Airport (YVR) - 51 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 115 min drive
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Waterfront Station - 17 min drive
  • Pacific Central Station - 21 min drive
  • North Vancouver Station - 20 min walk

Restaurants

  • McDonald's - 15 min walk
  • Five Guys Burgers & Fries - 17 min walk
  • Blaze Pizza - 14 min walk
  • Denny's - 3 min walk
  • Cactus Club Cafe North Vancouver - 16 min walk
Map

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Just 4.5 mi (7.2 km) from the airport, SureStay Hotel by Best Western North Vancouver Capilano puts you within a 15-minute drive of Vancouver Convention Centre and Robson Street. Guests can splash around at the seasonal outdoor pool or grab a bite to eat at the restaurant. Also, this hotel is 1.4 mi (2.2 km) from Capilano Suspension Bridge and 2 mi (3.3 km) from Stanley Park. Fellow travelers say good things about the pool and helpful staff.

Languages

Arabic, English, Farsi, Filipino, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 1:00 AM
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas
  • No alcohol served onsite

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Closed captioned TV
  • Upper floors accessible by stairs only

Languages

  • Arabic
  • English
  • Farsi
  • Filipino
  • Hindi

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 17–35 for adults, and CAD 10–20 for children

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 21 to October 01

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at SureStay Hotel by Best Western North Vancouver Capilano?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?
As of 29 Mar 2023, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 3 Apr 2023 start from CA $110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at SureStay Hotel by Best Western North Vancouver Capilano?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Hotel by Best Western North Vancouver Capilano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western North Vancouver Capilano?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western North Vancouver Capilano?
You can check in from 3:00 PM - 1:00 AM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at SureStay Hotel by Best Western North Vancouver Capilano?
No, this hotel doesn't have a casino, but Great Canadian Casino at the Holiday Inn (12-min drive) and Starlight Casino (28-min drive) are both nearby.
What is there to do at SureStay Hotel by Best Western North Vancouver Capilano and nearby?
SureStay Hotel by Best Western North Vancouver Capilano has a seasonal outdoor pool.
Are there restaurants at or near SureStay Hotel by Best Western North Vancouver Capilano?
Yes, there's an onsite restaurant.
What's the area around SureStay Hotel by Best Western North Vancouver Capilano like?
SureStay Hotel by Best Western North Vancouver Capilano is in Pemberton Heights, a short 15-minute walk from Park Royal. Travelers say this hotel is in a good location.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.3/10

Amenities

7.5/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Good choice!
Clean, quiet, bed comfortable.
JIWEI, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Crystal, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rob, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Easy check in. Nice spot to walk to local eateries.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Lila, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Randall, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Owner is a fantastic human being. Never a second thought to a problem and so helpful with everything. Going out of his way to help.
Verified Expedia guest review

10/10 Exceptional

Maryam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review