Escape to the sun-kissed shores of Hyatt Zilara Riviera Maya Adults Only All Inclusive, where luxury meets tranquility. Indulge in a rejuvenating hot stone massage at the spa, or sip on a refreshing cocktail at the swim-up bar and poolside bar. With designer stores, live concerts and shows, fitness classes and yoga classes available daily - there is something for everyone.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Connecting rooms available
Bar
Free parking
Main amenities (12)
Daily housekeeping
On the beach
4 restaurants and 4 bars/lounges
Full-service spa
Outdoor pool
Fitness center
Free use of bicycles
Free beach club on site
Beach cabanas
Beach towels
Hot tub
Pool bar
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is CA $537
CA $537
CA $537 total
includes taxes & fees
May 28 - May 29
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Ocean Front Swim Out King Suite
Ocean Front Swim Out King Suite
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
63 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for 1 King Bed Suite
1 King Bed Suite
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
44 sq m
Sleeps 2
1 King Bed
View all photos for 2 Double Bed Suite
2 Double Bed Suite
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
44 sq m
Sleeps 4
2 Double Beds
View all photos for Ocean View King Suite
Ocean View King Suite
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
44 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Pool View Swim Out King Suite
Pool View Swim Out King Suite
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
56 sq m
Resort view
Sleeps 2
1 King Bed
View all photos for Ocean Front Private Pool King
Ocean Front Private Pool King
Highlights
Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
63 sq m
Sea view
Sleeps 2
1 King Bed
View all photos for Tropical View Double
Tropical View Double
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Down duvet
44 sq m
Sleeps 4
2 Double Beds
View all photos for Ocean View Terrace King Suite
Ocean View Terrace King Suite
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
53 sq m
Partial ocean view
Sleeps 2
1 King Bed
View all photos for Ocean Front King Suite
Ocean Front King Suite
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
53 sq m
Ocean view
Sleeps 2
1 King Bed
View all photos for Presidential Suite
Presidential Suite
Highlights
Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
147 sq m
Sleeps 2
1 King Bed
View all photos for Ocean Front Double Suite
Ocean Front Double Suite
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
53 sq m
Ocean view
Sleeps 4
2 Double Beds
View all photos for Ocean Front One Bedroom Master King Suite
Ocean Front One Bedroom Master King Suite
Highlights
Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
96 sq m
Sea view
Sleeps 2
1 King Bed
View all photos for Tropical View King Swim Out Suite
Tropical View King Swim Out Suite
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
53 sq m
Sleeps 2
1 King Bed
View all photos for One Bedroom Master Suite King
One Bedroom Master Suite King
Highlights
Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
96 sq m
Sleeps 2
1 King Bed
View all photos for Tropical View King
Tropical View King
Highlights
Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Down duvet
44 sq m
Sleeps 2
1 King Bed
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710
What's nearby
El Camaleón Mayakoba Golf Course - 7 min drive - 3.2 km
Gran Coyote Golf - 8 min drive - 6.0 km
Tres Rios Ecopark - 9 min drive - 4.2 km
Playa Xcalacoco - 19 min drive - 7.0 km
Maroma Beach - 20 min drive - 9.0 km
Getting around
Cancun Intl. Airport (CUN) - 44 min drive
Tulum Intl. Airport (TQO) - 110 min drive
Cozumel Intl. Airport (CZM) - 14 miles/22.5 km
Restaurants
Black & White - 8 min drive
Beach Bar - 9 min drive
Jaal-Ha - 9 min drive
Coco Café - 1 min walk
Bluemoon - 8 min drive
About this property
Hyatt Zilara Riviera Maya Adults Only All Inclusive
At Hyatt Zilara Riviera Maya Adults Only All Inclusive, you can hit the beach to retreat to a cabana or practice yoga, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Capri Grille, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Bartending
Language
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Languages
English, German, Portuguese, Serbian, Spanish
At a glance
DONE
Hotel size
291 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Onsite parking limited
DONE
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
4 restaurants
4 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
24-hour room service
Water dispenser
What to do
On the beach
Free beach club
Beach yoga
Fitness classes
Concerts/live shows
Evening entertainment
Karaoke
Shopping
Pool table
Table tennis
Access to nearby outdoor pool
Free use of nearby fitness center
Working away
2 meeting rooms
Conference space (6747 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Free bicycle rentals
Pool cabanas (surcharge)
Beach towels
Pool loungers
Pool umbrellas
Romance packages
Facilities
3 buildings/towers
Built in 2003
ATM/banking
Garden
Terrace
Communal living room
Fitness center
An outdoor pool
Bicycle parking
Full-service spa
Hot tub
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Dining
Capri Grille - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Tempest - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Comedor - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Lola Restaurant - This theme restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 7:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only
Frequently asked questions
Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
Is there an onsite casino at Hyatt Zilara Riviera Maya Adults Only All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Hyatt Zilara Riviera Maya Adults Only All Inclusive and nearby?
Have fun with onsite activities like beach yoga and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Zilara Riviera Maya Adults Only All Inclusive also has 4 bars, an outdoor pool, and a fitness center, as well as beach cabanas, a garden, and access to a nearby outdoor pool.
Are there restaurants at or near Hyatt Zilara Riviera Maya Adults Only All Inclusive?
Yes, there are 4 onsite restaurants, featuring Italian cuisine.
Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Zilara Riviera Maya Adults Only All Inclusive like?
Hyatt Zilara Riviera Maya Adults Only All Inclusive is located on the waterfront in Riviera Maya. Popular attractions include Quinta Avenida, which is 13 minutes away by car.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Food
Room
Beach
Drinks
Restaurant
Entertainment
Buffets
Spa
Recreation
What guests liked
The beach was stunning, clean, and had plenty of space with clear and warm water perfect for swimming and relaxation. (55 reviews)
The pool was great, with a swim-up bar, plenty of chairs, and a relaxing atmosphere. (49 reviews)
The spa at this property is highly praised for its tranquil atmosphere, excellent staff, and top-notch treatments. (18 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 28, 2025
Highly recommend
We had the best time, food was great, the beach was clean and the service was superb
Diana
Diana, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 15, 2025
Nick
Nick, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 3, 2025
It was a good solid place. Nice beach pool and pretty good food once you learned where to eat and not eat.
leeann
leeann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 15, 2025
Beautiful resort! One of the nicest we have stayed at. Very modern!
Kathryn Elizabeth
Kathryn Elizabeth, 4-night trip with friends
Verified Expedia guest review
8/10 Very good
Feb 14, 2025
Great relaxing resort. Only two problems. Only had one staff member checking in on Sunday around 5pm for a larger group. Drinks were not always consistent. Other than that, we would definitely go back. Food was excellent and coffee shop was amazing.
Todd Michael Lentz, Brenda Kay
Todd Michael Lentz, Brenda Kay, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 14, 2025
It was a beautiful smaller resort. Very convenient. Food and entertainment was excellent. The only criticism. I would have would be that we didn’t get washcloths in our room two of the days, but staff brought them quickly upon request.
Kristi Ann
Kristi Ann, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 11, 2025
Michael
Michael, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 9, 2025
I had the best time at Hyatt Zilara Riviera Maya! My husband and I came for a few days to escape winter in New York and it was lovely. It was my first time at an all inclusive so I was a little wary but this resort exceeded my expectations. The property is beautiful and well maintained. The staff is attentive and polite. Special shoutout to Karla in reception who upgraded our room and to Sofia, our butler, who was accommodating and made us feel extra special and welcome. We loved relaxing at the beach cabanas and our private pool. The food was delicious and beautifully plated. We especially enjoyed our dinners at the sushi counter and the Italian restaurant. The hotel has a more relaxed atmosphere than a party one which was exactly what we wanted.
Olivia
Olivia, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 8, 2025
Beautiful resort with awesome staff!
Angela
Angela, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 27, 2025
All the food was delicious. The staff was helpful and attentive. Perfect small resort with access to a beautiful beach.
Daisy Fabiola Pacas
Daisy Fabiola Pacas, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 26, 2025
This resort is so great! Rooms are beautiful and clean. Staff is very helpful and nice. Food was great! Location is awesome basically feels like you’re in the jungle!
Natalia
Natalia, 3-night romance trip
Verified Expedia guest review
6/10 Good
Jan 26, 2025
Under new management
Jacqueline
Jacqueline, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 25, 2025
Aisel
Aisel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 25, 2025
Loved the beach front cabanas and romantic dinner on the beach! The hotel
Is very clean and the staff is very friendly and are accessible immediately for any questions or requests. Thank you for arranging a wonderful stay!
Kavitha
Kavitha, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 25, 2025
Many amenities, room views of ocean special.
David
David, 5-night trip
Verified Expedia guest review
4/10 Fair
Jan 23, 2025
Faeza
Faeza, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 23, 2025
The hotel and staff are excellent. Highly recommend it. Very friendly staff always willing to help.
Hiral
Hiral, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 22, 2025
Camas Mae
Camas Mae, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2025
Felt very safe at the resort and entertainment was great!
Isabel Fredericka
Isabel Fredericka, 8-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2025
This resort has a much more expensive feel than what we paid. Overall nicer than the Sandals resort we visited in Jamaica back in April (which was about $2000USD more). Facilities are clean and in good condition, rooms are excellent. While this resort does not have a large number of restaurants to choose from, most everything we had was very good. You arent going to get Michelin star dining in this price range, so you shouldn't expect it. Breakfast buffet had a nice variety of dishes each day to supplement the recurring items. Staff didnt stand around with hands out expecting tips, but they were appreciative when we did. We will definitely return to this property.
MYRL
MYRL, 4-night romance trip
Verified Expedia guest review
6/10 Good
Jan 20, 2025
We have confirmed that All Inclusive properties are not for us
Christine
Christine, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 19, 2025
Jeff
Jeff, 3-night trip
Verified Expedia guest review
8/10 Very good
Jan 18, 2025
This property is an excellent choice for adults that are looking for a quiet vacation. the pool is not terribly loud during the day, but they do have activities at various times that are enjoyable. Rooms are nice size and well appointed. All dining and bars are easy to access and the property does not require a lot of walking. this hotel has the best fitness center we have seen in our many trips to Riviera Maya. Staff was generally friendly and service was good, with 2 exceptions. The buffet staff are very slow to get your beverages, sometimes we were almost finished with our meal before getting our drinks. Also, the Wednesday night outdoor dinner was terribly planned. Waited in line for 1 hour before getting food, then by the time we got to a table the food was cold and we never saw a waiter so we had no drinks. Restaurants were excellent quality. Overall we were happy and will return on a future visit.
Scott
Scott, 4-night family trip
Verified Expedia guest review
8/10 Very good
Jan 17, 2025
Everything was good
RAFAEL MIGUEL
RAFAEL MIGUEL, 4-night romance trip
Verified Expedia guest review
8/10 Very good
Jan 14, 2025
It's a nice property and certainly did the trick for a relaxing weekend. The staff is great, and the SPA was fantastic. The food was good, but without being picky I think it could be better (a permanent Mexican menu would be nice too).