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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property
Adults-only beachfront property with spa, near Tres Rios Ecopark

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Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
On the beach, white sand, beach cabanas, beach towels
Outdoor spa tub
View from room
Lobby
Escape to the sun-kissed shores of Hyatt Zilara Riviera Maya Adults Only All Inclusive, where luxury meets tranquility. Indulge in a rejuvenating hot stone massage at the spa, or sip on a refreshing cocktail at the swim-up bar and poolside bar. With designer stores, live concerts and shows, fitness classes and yoga classes available daily - there is something for everyone.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Free use of bicycles
  • Free beach club on site
  • Beach cabanas
  • Beach towels
  • Hot tub
  • Pool bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CA $537
CA $537 total
includes taxes & fees
May 28 - May 29

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Ocean Front Swim Out King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front Swim Out King Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite

Premium bedding, down comforters, free minibar, in-room safe

1 King Bed Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Bed Suite

View from room

2 Double Bed Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King Suite

View from room

Ocean View King Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

View from room

Pool View Swim Out King Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

View from room

Ocean Front Private Pool King

Highlights

Balcony or patio
Private pool
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Tropical View Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Down duvet
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front King Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front One Bedroom Master King Suite

Premium bedding, down comforters, free minibar, in-room safe

Ocean Front One Bedroom Master King Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 96 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

Premium bedding, down comforters, free minibar, in-room safe

Tropical View King Swim Out Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

Premium bedding, down comforters, free minibar, in-room safe

One Bedroom Master Suite King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Tropical View King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Ceiling fan
Down duvet
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
3 outdoor pools, cabanas (surcharge), pool umbrellas

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 1,382 reviews
The price is CA $544
CA $544 total
includes taxes & fees
Jun 1 - Jun 2
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
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About the area

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.2 km
  • Gran Coyote Golf - 8 min drive - 6.0 km
  • Tres Rios Ecopark - 9 min drive - 4.2 km
  • Playa Xcalacoco - 19 min drive - 7.0 km
  • Maroma Beach - 20 min drive - 9.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive
  • Tulum Intl. Airport (TQO) - 110 min drive
  • Cozumel Intl. Airport (CZM) - 14 miles/22.5 km

Restaurants

  • ‪Black & White - ‬8 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪Coco Café - ‬1 min walk
  • ‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

At Hyatt Zilara Riviera Maya Adults Only All Inclusive, you can hit the beach to retreat to a cabana or practice yoga, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Capri Grille, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 4 bars/lounges, a poolside bar, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, German, Portuguese, Serbian, Spanish

At a glance

DONE

Hotel size

    • 291 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Table tennis
  • Access to nearby outdoor pool
  • Free use of nearby fitness center

Working away

  • 2 meeting rooms
  • Conference space (6747 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2003
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 54
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Capri Grille - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Tempest - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Comedor - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Lola Restaurant - This theme restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Zilara Riviera Maya Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there's free self and valet parking. Parking spots may be limited.

What are the check-in and check-out times at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

Is there an onsite casino at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Hyatt Zilara Riviera Maya Adults Only All Inclusive and nearby?

Have fun with onsite activities like beach yoga and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Zilara Riviera Maya Adults Only All Inclusive also has 4 bars, an outdoor pool, and a fitness center, as well as beach cabanas, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, there are 4 onsite restaurants, featuring Italian cuisine.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Zilara Riviera Maya Adults Only All Inclusive like?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is located on the waterfront in Riviera Maya. Popular attractions include Quinta Avenida, which is 13 minutes away by car.

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Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Drinks
Restaurant
Entertainment
Buffets
Spa
Recreation

What guests liked

  • The beach was stunning, clean, and had plenty of space with clear and warm water perfect for swimming and relaxation. (55 reviews)
  • The pool was great, with a swim-up bar, plenty of chairs, and a relaxing atmosphere. (49 reviews)
  • The spa at this property is highly praised for its tranquil atmosphere, excellent staff, and top-notch treatments. (18 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Highly recommend

We had the best time, food was great, the beach was clean and the service was superb
Diana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nick, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a good solid place. Nice beach pool and pretty good food once you learned where to eat and not eat.
leeann, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful resort! One of the nicest we have stayed at. Very modern!
Kathryn Elizabeth, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Great relaxing resort. Only two problems. Only had one staff member checking in on Sunday around 5pm for a larger group. Drinks were not always consistent. Other than that, we would definitely go back. Food was excellent and coffee shop was amazing.
Todd Michael Lentz, Brenda Kay, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a beautiful smaller resort. Very convenient. Food and entertainment was excellent. The only criticism. I would have would be that we didn’t get washcloths in our room two of the days, but staff brought them quickly upon request.
Kristi Ann, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I had the best time at Hyatt Zilara Riviera Maya! My husband and I came for a few days to escape winter in New York and it was lovely. It was my first time at an all inclusive so I was a little wary but this resort exceeded my expectations. The property is beautiful and well maintained. The staff is attentive and polite. Special shoutout to Karla in reception who upgraded our room and to Sofia, our butler, who was accommodating and made us feel extra special and welcome. We loved relaxing at the beach cabanas and our private pool. The food was delicious and beautifully plated. We especially enjoyed our dinners at the sushi counter and the Italian restaurant. The hotel has a more relaxed atmosphere than a party one which was exactly what we wanted.
Olivia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort with awesome staff!
Angela, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

All the food was delicious. The staff was helpful and attentive. Perfect small resort with access to a beautiful beach.
Daisy Fabiola Pacas, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

This resort is so great! Rooms are beautiful and clean. Staff is very helpful and nice. Food was great! Location is awesome basically feels like you’re in the jungle!
Natalia, 3-night romance trip
Verified Expedia guest review

6/10 Good

Under new management
Jacqueline, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Aisel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the beach front cabanas and romantic dinner on the beach! The hotel Is very clean and the staff is very friendly and are accessible immediately for any questions or requests. Thank you for arranging a wonderful stay!
Kavitha, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Many amenities, room views of ocean special.
David, 5-night trip
Verified Expedia guest review

4/10 Fair

Faeza, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel and staff are excellent. Highly recommend it. Very friendly staff always willing to help.
Hiral, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Camas Mae, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Felt very safe at the resort and entertainment was great!
Isabel Fredericka, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This resort has a much more expensive feel than what we paid. Overall nicer than the Sandals resort we visited in Jamaica back in April (which was about $2000USD more). Facilities are clean and in good condition, rooms are excellent. While this resort does not have a large number of restaurants to choose from, most everything we had was very good. You arent going to get Michelin star dining in this price range, so you shouldn't expect it. Breakfast buffet had a nice variety of dishes each day to supplement the recurring items. Staff didnt stand around with hands out expecting tips, but they were appreciative when we did. We will definitely return to this property.
MYRL, 4-night romance trip
Verified Expedia guest review

6/10 Good

We have confirmed that All Inclusive properties are not for us
Christine, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 3-night trip
Verified Expedia guest review

8/10 Very good

This property is an excellent choice for adults that are looking for a quiet vacation. the pool is not terribly loud during the day, but they do have activities at various times that are enjoyable. Rooms are nice size and well appointed. All dining and bars are easy to access and the property does not require a lot of walking. this hotel has the best fitness center we have seen in our many trips to Riviera Maya. Staff was generally friendly and service was good, with 2 exceptions. The buffet staff are very slow to get your beverages, sometimes we were almost finished with our meal before getting our drinks. Also, the Wednesday night outdoor dinner was terribly planned. Waited in line for 1 hour before getting food, then by the time we got to a table the food was cold and we never saw a waiter so we had no drinks. Restaurants were excellent quality. Overall we were happy and will return on a future visit.
Scott, 4-night family trip
Verified Expedia guest review

8/10 Very good

Everything was good
RAFAEL MIGUEL, 4-night romance trip
Verified Expedia guest review

8/10 Very good

It's a nice property and certainly did the trick for a relaxing weekend. The staff is great, and the SPA was fantastic. The food was good, but without being picky I think it could be better (a permanent Mexican menu would be nice too).
Arnold, 4-night romance trip
Verified Expedia guest review