Mantra Heritage

Photo gallery for Mantra Heritage

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Outdoor pool
Outdoor pool
Outdoor pool
1 Bedroom Swim Out | Terrace/patio

Overview of Mantra Heritage

UNESCO Sustainable Travel Pledge

Mantra Heritage

4.0 star property
City-center Port Douglas hotel with outdoor pool

8.0/10 Very good

273 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is CA $225
Price available on 10/25/2022
Map
16 Warner Street, Port Douglas, QLD, 4877
Main amenities
  • Weekly housekeeping
  • Outdoor pool
  • Spa tub
  • Airport shuttle
  • UNESCO Sustainable Property
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Barbecue grills
  • Luggage storage
For families
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • Heart of Port Douglas

Getting around

  • Cairns Intl. Airport (CNS) - 60 min drive
  • Airport shuttle (surcharge)

About this property

Mantra Heritage

4-star eco-friendly hotel in the city center
Consider a stay at Mantra Heritage and take advantage of a roundtrip airport shuttle, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance, laundry services, and smoke-free premises
  • Luggage storage, an elevator, and barbecue grills
  • Guest reviews speak well of the pool, helpful staff, and proximity to shopping
Room features
All guestrooms at Mantra Heritage boast perks such as air conditioning, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies, cribs/infant beds, and electric kettles

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 4:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Spa tub

Accessibility

  • Elevator

Languages

  • English

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 45 per person (one-way)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 40.0 per night
  • Airport shuttle for children between the ages of 2 and 11 costs AUD 22.95 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Frequently asked questions

Does Mantra Heritage offer free cancellation for a full refund?
Yes, Mantra Heritage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mantra Heritage?
As of 28 Sept 2022, prices found for a 1-night stay for 2 adults at Mantra Heritage on 25 Oct 2022 start from CA $225, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mantra Heritage?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mantra Heritage?
Yes, there's an outdoor pool.
Are pets allowed at Mantra Heritage?
Sorry, pets aren't allowed.
Is parking offered on site at Mantra Heritage?
Yes, there's free self parking.
Is airport shuttle service offered by Mantra Heritage?
Yes, an airport shuttle is available. The charge is AUD 45 per person one-way.
What are the check-in and check-out times at Mantra Heritage?
You can check in from 2:00 PM - 4:00 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Mantra Heritage and nearby?
Mantra Heritage has an outdoor pool and a spa tub, as well as a garden.
Are there restaurants at or near Mantra Heritage?
Yes. Nearby restaurants include Mango Jam (3-min walk), Jade Inn (4-min walk), and Rattle n Hum (4-min walk).
Does Mantra Heritage have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mantra Heritage like?
Mantra Heritage is in the heart of Port Douglas, a short 3-minute walk from Macrossan Street and 4 minutes' walk from Sugar Wharf. Travelers say this hotel is in a good location.

Overall score and ratings

8.0

Very good

7.6/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Charges for cleaning of room
Great place to stay but very annoying when the hotel states if you want daily cleaning you can ask and you will be charged Not good enough
craig, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Domenico, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

R, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Duncan, 7-night trip
Verified Wotif guest review

8/10 Very good

I'm still waiting for a tax invoice. This was a business trip and I require the tax invoice to claim back expenses.
Brad, 1-night business trip
Verified Wotif guest review

10/10 Exceptional

Great location,room was clean and the pool area was very relaxing We have stayed previously and it doesn’t disappoint
Kerrie, 9-night romance trip
Verified Expedia guest review

6/10 Good

Great location. Friendly staff Swimming area closed at 8.00pm, disappointed we coudnt use the pool facilities later. The bathroom tiles need a good clean. Grout was dirty
Tony, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ryan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Adam, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

I did like the unit we had but the pool was very shallow. Also internet useless disconnected a lot and would not reconnect. Paid for upgrade didnt work and staff couldnt tell me how to do it. Said I had to contact the owner of the unit? Other vacationers didnot take their rubbish to the bins and left them in the foyers, sometimes for a few days and the smell got a bit much.
Robert, 8-night romance trip
Verified Wotif guest review