Madison Manor Boutique Hotel, Toronto

Internet was not available during my entire stay, staff mentioned that it's been out for a few days, so they applied a 10% discount to my bill. The only reason I settled for this amount is because I did enjoy my stay. For downtown Toronto, and considering the fact that it's a 1 minute walk to Spadina station, the price is worth it but I'd call reception to ask of the internet service has been fixed prior to booking.

My experience here could no have been worse. Check in was impossible for two days (i arrived on a Sunday and there was nobody who new how to manage a new booking). I was put in a dark room, then moved to a noisy one one and finally, I was given a room that was big, noisy and dirty. The hotel has not been aired in decades and the smell is strong. One could easily grow a tree in the carpet that is also wet. The breakfast is dreadful. For this money anywhere else is better. Really. Toronto deserves better.

The place is a dump next to bar where over 500 students party to 4 am . Noise unbearable air did not work and because of the noise could not open the window. For 2 nights did not sleep . The bed might have had bed bugs . The worst experience I have ever had . Other guests left in the middle of the night . Actually I would like you to refund my costs. It’s not a place to stay for sure

Stayed there a few times in the past few years and finding the customer service has really declined. Check in- out staff was not very friendly, knowledgeable or helpful. Location is great though