Guests
All properties in Cuernavaca, Morelos, Mexico

Gamma Cuernavaca Puerta Paraiso, Cuernavaca

3.5-star hotel in Cuernavaca with outdoor pool and restaurant

  • Free WiFi in lobby and free parking
From
$52 CAD

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  • Pool
  • Pool
  • Pool
  • Pool
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Av Domingo Diez No. 1099, Cuernavaca, 62250, MOR, Mexico
7.4.Good.
  • De las peores experiencias en hospedaje: el hotel no es nada parecido a las fotos, hay…

    Aug. 6, 2021

  • Pool was not clean but installations were in good s.

    Mar. 5, 2021

See all 223 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 115 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Business center

For families

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator

What’s around

  • Heart of Cuernavaca
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Portal D10 - 11 min walk
  • Photographic Museum of Cuernavaca - 27 min walk
  • Calvario Church - 28 min walk
  • La Paloma de la Paz - 33 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 2 Double Beds
  • Junior Suite, 2 Double Beds
  • Superior Room, 1 Double Bed

Location

Av Domingo Diez No. 1099, Cuernavaca, 62250, MOR, Mexico
  • Heart of Cuernavaca
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Portal D10 - 11 min walk

What’s around

Landmarks

  • Heart of Cuernavaca
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Portal D10 - 11 min walk
  • Photographic Museum of Cuernavaca - 27 min walk
  • Calvario Church - 28 min walk
  • La Paloma de la Paz - 33 min walk
  • Teopanzolco Archaeological Zone - 35 min walk
  • Juan Soriano Museum - 37 min walk
  • Juarez Garden - 38 min walk
  • Borda Gardens - 39 min walk
  • Plaza de Armas - 39 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 67 min drive

At a glance

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor pool
  • 24-hour fitness facilities

Working away

  • Business center

Services

  • 24-hour front desk

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Gamma Cuernavaca Puerta Paraiso Hotel
  • Gamma Cuernavaca Puerta Paraiso Hotel Cuernavaca
  • Gamma Puerta Paraiso Hotel
  • Gamma Puerta Paraiso
  • Paraiso Hotel Cuernavaca
  • Puerta Paraiso
  • Gamma Puerta Paraiso Hotel
  • Gamma Puerta Paraiso
  • Gamma Cuernavaca Puerta Paraiso Hotel
  • Gamma Cuernavaca Puerta Paraiso Cuernavaca

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Gamma Cuernavaca Puerta Paraiso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include El Triunfo (6-min walk), Carlitos Grill & Garden (9-min walk), and La Tortuga Cucufata (11-min walk).
  • Gamma Cuernavaca Puerta Paraiso has an outdoor pool and a 24-hour fitness center, as well as a garden.
7.4.Good.
  • 8.0.Very Good

    Hakan

    Swimming pool was not properly cleaned and it doesn’t have heating system, water was freezing cold however there weren’t many people so it was nice I liked that.

    Hakan, 2 night trip with friends, Mar. 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Buen precio. Limpio.

    socorro, 2 night business trip, Dec. 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    El trato del personal fue muy bueno, amables y siempre al pendiente.

    1 night trip, Nov. 21, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    El hotel parace un hotel de paso. Nada que ver con las fotos

    1 night trip, Jan. 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place

    Great place

    Chad, 2 night business trip, Nov. 11, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    No vuelvo a regresar

    Tuve una mala experiencia con el personal de limpieza .

    Alma, 2 night family trip, Sep. 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Cambio de colchones urgente

    La atención y el personal muy bien, pero las camas están fatales y en vez de poner protecciones de colchón deberían cambiar los colchones completos. Por lo demás en lo personal creo que estuvo bastante bien.

    Carlos Gerardo, 2 night family trip, Aug. 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excelente

    Me gusta mucho este hotel

    Ivan Elias, 1 night family trip, Aug. 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Decepcionado

    La habitación que nos toco esta algo obscura la ventana da al pasillo, ( que esta obscuro ) solo tiene una pequeña ventana que permite poca luz, la cama era muy suave ( utilizan un colchón de esos que anuncian en tv ) que se nos hizo muy incomoda, no descansamos bien, la televisión esta muy alejada y pequeña, estaba junto a la puerta. Si nos quedamos un poco decepcionados de la marca por que si esperábamos un poco mas por el grupo de cadena que pertenecen.

    Jose angel, 2 night trip, Aug. 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lo único que no me gustó es que el tobogán para niños solo está disponible fines de semana. Para los niños es dificil resistir no querer usarlo

    Rebeca Marlen, 3 night family trip, Jul. 26, 2021

    Verified Hotels.com guest review

See all 223 reviews