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Quality Inn Massena

Photo gallery for Quality Inn Massena

Exterior
Pillowtop beds, desk, iron/ironing board, cribs/infant beds
Pillowtop beds, desk, iron/ironing board, cribs/infant beds
Pillowtop beds, desk, iron/ironing board, cribs/infant beds
Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Overview of Quality Inn Massena

Quality Inn Massena

2.5 star property
Massena hotel with restaurant and bar/lounge

7.2/10 Good

256 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is CA $115
Price available on 03/07/2023
Map
10 W Orvis St, Massena, NY, 13662

Room options

About this area

What's nearby

  • Heart of Massena

Getting around

  • Massena, NY (MSS-Massena Intl.) - 7 min drive
  • Cornwall Station - 24 min drive

Restaurants

  • Via Main - 3 min walk
  • China Doll - 4 min walk
  • Amici's Italian Grill - 6 min walk
  • Spanky's - 7 min walk
  • Tim Hortons - 8 min walk

About this property

Quality Inn Massena

A great choice for a stay in Massena, Quality Inn Massena is just 3.4 mi (5.5 km) from the airport. Guests can visit the fitness center for a workout or grab a bite to eat at Dars Place, which serves lunch and dinner. The helpful staff and overall property condition get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 110 lbs per pet)
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • Fitness center

Accessibility

  • Elevator

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Pillowtop mattress
  • Crib/infant bed available
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

Special features

Dining

Dars Place - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Massena Quality Inn
Quality Inn Massena
Quality Massena
Quality Hotel Massena
Quality Inn Massena Hotel
Quality Inn Massena Massena
Quality Inn Massena Hotel Massena

Frequently asked questions

Does Quality Inn Massena offer free cancellation for a full refund?
Yes, Quality Inn Massena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quality Inn Massena?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Quality Inn Massena on 7 Mar 2023 start from CA $115, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quality Inn Massena?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Quality Inn Massena?
Yes, pets are welcome, with a maximum weight of 110 lbs per pet.
Is parking offered on site at Quality Inn Massena?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn Massena?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Quality Inn Massena and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Quality Inn Massena?
Yes, there's an onsite restaurant, Dars Place. Nearby restaurants include China Doll (4-min walk), Amici's Italian Grill (6-min walk), and Spanky's (7-min walk).
What's the area around Quality Inn Massena like?
Quality Inn Massena is in the heart of Massena, a short 17-minute walk from Harte Haven Shopping Center and 5 minutes' walk from Grasse River.

Reviews

7.2

Good

7.3/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.9/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Grazyna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great plsce
Really nice good continental breakfast. Near downtown and pharmacy and gas station
sharelle, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean room, comfortable bed, good rate
Robert, 1-night trip
Verified Expedia guest review

8/10 Very good

Friendly and helpful at reception when checking in. Breakfast nook nice. Room clean but furnishing out dated. No bathroom exhaust fan. Exterior had clan entrance but exterior windows dirty.
Donna, 2-night family trip
Verified Expedia guest review

8/10 Very good

large rooms, love the decor in hallways. quiet on the fourth floor...
Lorne, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Solid B
David, 1-night business trip
Verified Expedia guest review

8/10 Very good

pleasant
Nice hotel for the price. Only downside was slight smoky smell to building.
Peter, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Place reaks like cigarette smoke
Brandon, 3-night business trip
Verified Expedia guest review

8/10 Very good

Dan, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The building is old
shirley, 1-night romance trip
Verified Expedia guest review