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Best Western Sterling Hotel & Suites

Photo gallery for Best Western Sterling Hotel & Suites

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Room amenity

Overview of Best Western Sterling Hotel & Suites

Best Western Sterling Hotel & Suites

2.5 star property
No-frills Charlotte hotel with restaurant

7.4/10 Good

1,012 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
242 E Woodlawn Road, Charlotte, NC, 28217

Room options

About this area

What's nearby

  • Billy Graham Library - 4 min drive
  • SouthPark Mall - 9 min drive
  • Charlotte Convention Center - 7 min drive
  • Bank of America Stadium - 10 min drive
  • NASCAR Hall of Fame - 11 min drive
  • Spectrum Center - 11 min drive
  • EpiCentre - 11 min drive
  • Bojangles' Coliseum - 10 min drive
  • Charlotte Douglas Airport Overlook - 12 min drive
  • Carowinds Theme Park - 17 min drive
  • University of North Carolina at Charlotte - 18 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive
  • Concord, NC (USA-Concord Regional) - 26 min drive
  • Charlotte Station - 10 min drive
  • Gastonia Station - 26 min drive
  • Woodlawn Station - 3 min walk
  • Tyvola Station - 22 min walk
  • Scaleybark Station - 22 min walk
  • Free airport shuttle

Restaurants

  • Azteca Mexican Restaurant - 3 min walk
  • IHOP - 5 min walk
  • Skyland Family Restaurant - 6 min walk
  • Beef 'N Bottle Steakhouse - 7 min walk
  • The Olde Mecklenburg Brewery - 17 min walk

About this property

Best Western Sterling Hotel & Suites

Best Western Sterling Hotel & Suites offers a free airport shuttle (available on request) and puts you 3.7 mi (6 km) from SouthPark Mall and 5.8 mi (9.3 km) from Bank of America Stadium. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, this hotel is 6.2 mi (10 km) from Spectrum Center. The helpful staff and breakfast get good marks from fellow travelers. The property is just a short walk to public transportation: Woodlawn Station is 3 minutes away.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 97 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 6:00 AM to 10:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Coffee/tea in a common area

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (900 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Sterling & Suites Charlotte
Best Western Sterling Hotel & Suites Hotel
Best Western Sterling Hotel & Suites Charlotte
Best Western Sterling Hotel & Suites Hotel Charlotte

Frequently asked questions

Does Best Western Sterling Hotel & Suites offer free cancellation for a full refund?
Yes, Best Western Sterling Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Sterling Hotel & Suites?
As of 1 Feb 2023, prices found for a 1-night stay for 2 adults at Best Western Sterling Hotel & Suites on 2 Feb 2023 start from CA $120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Sterling Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Sterling Hotel & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Sterling Hotel & Suites?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Sterling Hotel & Suites?
Yes, a free airport shuttle is available from 6:00 AM to 10:30 PM on request.
What are the check-in and check-out times at Best Western Sterling Hotel & Suites?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Best Western Sterling Hotel & Suites and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Sterling Hotel & Suites?
Yes, there's an onsite restaurant. Nearby restaurants include IHOP (5-min walk), Skyland Family Restaurant (6-min walk), and Beef 'N Bottle Steakhouse (7-min walk).
What's the area around Best Western Sterling Hotel & Suites like?
Best Western Sterling Hotel & Suites is just a short 3-minute walk from Woodlawn Station. Travelers say this hotel is in a good location.

Reviews

7.4

Good

7.6/10

Cleanliness

7.9/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

6/10 Good

Rich, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Thin walls, noisy neighbors
Thin walls made for a noisy room. I had to move when the people next door were watching TV. Then got a room across from a group of young men drinking and partying with the door open. When I asked them to quiet down, they called the desk and complained of discrimination, so I got a phone call from the front desk just as I was settling down to sleep. The room had a few signs of disrepair, but the bed was comfortable and the sheets were clean. Breakfast was standard with a better selection than some hotels. I appreciated that no pets are allowed, as I don't want to sleep in a room that has been occupied by dogs, and I don't want to hear barking, ever.
Alexis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

GOOD
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient to the place where I want to visit.
Arcangel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Steven, 1-night trip
Verified Travelocity guest review

8/10 Very good

Worth the stay
Nice hotel in convenient location; although as others have said, maybe a little dicey after dark. It's being remodeled. Breakfast was good and the shuttle service to the airport was a great perk.
Bob, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Not in a most desirable area. Lots of old buildings, lots of noise from the road.
Lendy, 1-night trip
Verified Travelocity guest review

4/10 Fair

The room smell not fresh the AC air blow out air feel has mold from it. The office chair do have mold or dirty stain on the material. Breakfast was poor, didn’t provide sufficient food , coffee, one staff was there but didn’t know what she is doing.
Jie, 1-night business trip
Verified Orbitz guest review

8/10 Very good

Cheap and well outside Charlotte area
We stayed in a king room, the bed was reasonably comfortable and the room is a good size. The area appeared like it might not have been safe and there were a few sirens throughout the nights however we didn’t experience any trouble. Breakfast was standard. This hotel is quiet the distance from downtown Charlotte. Overall the hotel is fair, I expected better from a Best Western.
Kylie, 3-night trip
Verified Hotels.com guest review