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Aparthotel

Turtle Cay by Diamond Resorts, Virginia Beach

Aparthotel with 2 outdoor pools, near JT's Grommet Island Park

  • Free WiFi and free parking
From
$196 CAD

Image gallery

  • Room
  • Room
  • Outdoor Pool
  • Pool Waterfall
  • Room
Room. Image 1 of 35
1 / 35Room
8.4.Very Good.
  • Pool area is great Location good Great restaurants nearby

    Oct. 30, 2019

  • Good location. The room and pool were clean and comfortable. Enjoyed our time in Virginia…

    Sep. 17, 2019

See all 360 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Sanitary Protocol (UNPLV - France) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Easy parking
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 124 smoke-free apartments
  • Near the beach
  • 2 outdoor pools and 2 spa tubs
  • Fitness center
  • Business center
  • Terrace

Feel at home

  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Northeast Virginia Beach
  • Virginia Aquarium and Marine Science Center - 24 min walk
  • Ocean Breeze Waterpark - 37 min walk
  • JT's Grommet Island Park - 7 min walk
  • Atlantic Wildfowl Heritage Museum - 8 min walk
The following facilities or services will be unavailable from June 19 2020 to March 1 2021 (dates subject to change):
  • Spa tub

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio
  • 1 Bedroom
  • 2 Bedroom

Location

  • In Northeast Virginia Beach
  • Virginia Aquarium and Marine Science Center - 24 min walk
  • Ocean Breeze Waterpark - 37 min walk

What’s around

Landmarks

  • In Northeast Virginia Beach
  • Virginia Aquarium and Marine Science Center - 24 min walk
  • Ocean Breeze Waterpark - 37 min walk
  • JT's Grommet Island Park - 7 min walk
  • Atlantic Wildfowl Heritage Museum - 8 min walk

Getting around

  • Norfolk Intl. Airport (ORF) - 22 min drive
  • Norfolk Station - 20 min drive

At a glance

Size

  • 124 apartments
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-6 AM
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not offer daily housekeeping.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Onsite parking limited
  • Onsite garage

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

Speaks: English

At the aparthotel

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities

Facilities

  • Elevator
  • ATM/banking
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages Spoken

  • English

In the apartment

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free long-distance calls

Food and drink

  • Microwave

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Hospitality Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Turtle Cay Resort Virginia Beach
  • Turtle Cay Diamond Resorts
  • Turtle Cay by Diamond Resorts Aparthotel
  • Turtle Cay by Diamond Resorts Virginia Beach
  • Turtle Cay by Diamond Resorts Aparthotel Virginia Beach
  • Turtle Cay Resort
  • Turtle Cay Virginia Beach
  • Turtle Cay
  • Turtle Cay Hotel Virginia Beach
  • Virginia Beach Turtle Cay
  • Turtle Cay Diamond Resorts Condo
  • Turtle Cay Diamond Resorts Virginia Beach
  • Turtle Cay Diamond Resorts

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8 AM to 10 PM.

Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practice of: Sanitary Protocol (UNPLV - France); Intertek Cristal (3rd party expert - Global); Safe Travels (WTTC - Global); SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 200 per accommodation, per stay

  • Resort fee: USD 17.19 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Phone calls (may be limited)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Turtle Cay by Diamond Resorts does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Onsite parking options include a garage.
  • Yes, there are 2 outdoor pools. Guests have pool access from 8 AM to 10 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - 6 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Planet Pizza (4-min walk), El Giardino Ristorante (5-min walk), and Big Sam's Inlet Cafe & Raw Bar (6-min walk).
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 2 outdoor swimming pools. Turtle Cay by Diamond Resorts also has a fitness center and access to a nearby health club.
8.4.Very Good.
  • 8.0.Very Good

    The atmosphere is enjoyable. the pool area is nice.

    6 night family trip, Jul. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Place is unbelievable. One of the nicest resorts I've ever stayed at. Pools and hot tubs are amazing. Our room was exceptional...full kitchen with granite countertops and stainless appliances including a dishwasher and everything you need to make your own meals. We had a fireplace and 2 TVs. Looks exactly like the pictures show. The property is right across the street from the ocean and central to all the action. Talked to many tourists who have been to Turtle Cay and they felt that they had the best rooms in the area.

    3 night romance trip, May 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Enjoyed our stay at Turtle Cay The room was perfect

    Diane, 4 night romance trip, Sep. 10, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel, friendly staff

    I enjoyed my experience at Turtle Cay. The pools were beautiful the room was just like in the pictures very clean as well. The staff was super friendly. I have only positive to say about this place.

    veronica, 5 night trip, Jul. 9, 2018

    Verified Expedia guest review

  • 6.0.Good

    Perfect for families, not for older folks

    Nice for families but less so for anyone with limited mobility. 1 elevator required entrance through the garage (half way around the building). The other only went to floor 2 and then required stairs. Poorly insulated between suites. Light and noise come right through. It’s like sitting in the same room with your neighbors. Be aware that suites are all connected like that. Outside facing rooms have no deck. The photos are the walking area around the outside off each room. The only way to have a deck and chairs is to ask for poolside rooms. Construction was going on. Some staircases were closed off.... more walking to get to/from places. The shower was great but you could see sand outlining the tub from the last rental.

    4 night family trip, Apr. 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not worth the money!

    Not good. Checking in was great the front desk clerk was very nice but then we had to meet with the hostess to offer free stuff to listen to a time share package. We were put in an adjoining room to a family with small children which wasn’t a problem except that their smoke detector was going off for over 30 minutes so we called the front desk to see what the problem was which they did. Apparently pizza in the oven was the cause. The 2nd day the elevator stopped working so we had to take the stairs which was difficult for my husband as he is disabled then we lost power 5 times that evening with no explanation as to why. Our neighbors left their tv on all night for the kids which was very near the adjoining door to our rooms then we were awakened at 2am to the sounds of rodents chewing in the walls! To top it off when we were checking out the elevator on our floor said out of order so we had to carry all of our luggage down to the parking garage only to find out that people were using the elevator the maintenance crew just forgot to take down the out of order signs! Upon checking out and relaying all of this information to the front desk clerk she said she was sorry we weren’t pleased and asked if there was anything else we needed! This room cost us over $300. Total for 2 nights and was not worth the money. We do not recommend Turtle Cay.

    Karen, 2 night trip, Apr. 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    good hotel with room to improve

    The pool is amazing. The rooms are a little dated, but has everything you need for your stay. The big issue was the construction going on at the hotel. The noise was bad and they would have a bulldozer on before the sun was up. We couldn’t rest and sleep late. Overall I would recommend to anyone travelling if there is no construction.

    4 night family trip, Mar. 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved it!

    Everything from the staff to the unit itself was amazing.

    Jenifer, 5 night family trip, Mar. 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    It was ok

    Arriving to the property to stay from Fri-Sun. Check in process was simple. The room was nice (king size suite) however I was disappointed on how outdated the room was vs other sister properties. The furniture was very old. The walls were also very thin, I could hear everyone around me through the entire night. One thing I noticed upon checking in was the cleanliness, it was lacking. There was someone else’s hair on the bathroom floor and all in the bath and shower area. I had to re clean before using , which I usually do anyways , but it just didn’t feel good knowing the dirt was there. The bed wasn’t comfortable at all! Very hard! The location is great as far as being near stuff to do but the view isn’t that great. You also share balcony with other guests which isn’t very nice. I think next time I may just stay across the beach at beach quarters.

    Kristina, 2 night trip, Feb. 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    It was great!

    We loved it, I feel the price was fair, room and kitchen had everything we needed it. The only thing I did not like was we ran out of hot water fairly quick, the first person had to take a quick shower or the second person would have to shower with not cold water but it wasn’t hot. I couldn’t enjoy the tub cause I couldn’t get it to fill with hot water.

    Marcela, 3 night trip, Feb. 11, 2021

    Verified Hotels.com guest review

See all 360 reviews