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Our Habitas Bacalar

4.0 star property
4-star hotel in Bacalar with 2 bars/lounges and restaurant
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Our Habitas Bacalar

Exterior
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Breakfast, lunch, dinner served; alfresco dining
Couples treatment rooms, body treatments, hot stone massages

Overview of Our Habitas Bacalar

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Carretera Federal Chetumal-Bacalar, Fraccion 03, Lote 164, Bacalar, QROO, 77965
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Spa services
  • Massage/treatment rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Luggage storage
  • Tour/ticket assistance
  • Boat tours
  • Kayaking
  • Rowing/canoeing
Feel at home
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Minibar
  • Premium bedding
  • Bathrobes

Room options

View all photos for Room (Lagoon)

Premium bedding, down comforters, minibar, in-room safe

Room (Lagoon)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Lagoon Breeze)

Premium bedding, down comforters, minibar, in-room safe

Room (Lagoon Breeze)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Jungle)

Premium bedding, down comforters, minibar, in-room safe

Room (Jungle)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • On the boardwalk
  • Lake Bacalar - 3 min drive
  • Laguna Bacalar Ecological Park - 10 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 29 min drive
  • Corozal (CZH) - 43 min drive

Restaurants

  • Las Quekas Bacalar - 7 min drive
  • Los Rápidos de Bacalar - 11 min drive
  • Taqueria el Trompo de K'los - 9 min drive
  • Mi Burrito Bacalar - 9 min drive
  • Papitos - 8 min drive
Map

About this property

Our Habitas Bacalar

When visiting Bacalar, Our Habitas Bacalar is a great choice to consider. Guests can indulge in deep-tissue massages, body wraps, or facials, and Siete serves breakfast, lunch, and dinner.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–11:00 AM
  • Hosted evening meals daily for a surcharge
  • 2 bars/lounges
  • Restaurant

What to do

  • Ecotours
  • Kayaking
  • Sailing
  • Surfing/body boarding
  • Surf lessons

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • Garden
  • Bicycle parking
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • No elevator (single level property)

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

Dining

Siete - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Our Habitas Bacalar is listed in the 2022 Condé Nast Traveler Hot List.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 10 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Hosted evening meal costs USD 38

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Habitas Bacalar
OurHabitas Bacalar
Our Habitas Bacalar Hotel
Our Habitas Bacalar Bacalar
Our Habitas Bacalar Hotel Bacalar

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Our Habitas Bacalar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Our Habitas Bacalar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Our Habitas Bacalar?
Yes, there's free self parking.
What are the check-in and check-out times at Our Habitas Bacalar?
You can check in from 3:00 PM - noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Our Habitas Bacalar and nearby?
Have fun with onsite activities like kayaking, sailing, and rowing. Additional recreation onsite includes ecotours. Enjoy amenities like 2 bars, spa services, and a garden.
Are there restaurants at or near Our Habitas Bacalar?
Yes, Siete offers alfresco dining.
What's the area around Our Habitas Bacalar like?
Our Habitas Bacalar is located on the boardwalk. Popular attractions include Lake Bacalar, which is 3 minutes away by car.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Alejandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christina, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Almost perfect
This place is magical, genuinely. It is so beautiful - not only the lagoon, but the details in the cabins and everywhere else across the site makes it lovely. In the evening you can see a trail of individually lit candles all along the hotel, which makes a beautiful walk. There are no words to describe the lagoon, which is the most beautiful water you'll ever see, no matter what time of day you look, it is always different. There are kayaks and paddle boards included (although beware you're not allowed to use them on Wednesday as it's a rest day for the lagoon). There is a lovely bar by the lagoon where you can get all kinds of drinks and snacks, plus there is a restaurant on site, although the variety of food in the dinner menu is significantly smaller than for breakfast, so it can get old quite quickly. The rooms are really nice and surprisingly not noisy at all! There are two aspects of the service that can be considered: the restaurant/bar: everyone is suuuuper friendly and lovely to deal with, however, it can be quite slow - especially in the restaurant part, the speed is lacking. Most times we had dinner there, it took a significant amount of time for them to take our order / bring the food, etc. (Even though it was not busy). Reception: there is no phone coverage in the area, so you have to communicate with the hotel through WhatsApp. I've gotta say on that front it is excellent. They would reply to any query within minutes, and there was never more than a 5 minute
Ian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it all around. I was looking for peace and quiet in nature and got it here.
Benjamin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was a very relaxing place, loved the vibe and the attention of the whole staff
Andrea, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Truly a paradise. We booked a lagoon room and waking up to the sunrise over the lake every day was amazing! The food - wow! Creative and fresh flavors - everything was so delicious! The yoga/meditation/mindful movement classes were also superb and the Shala was such a peaceful place to practice. So amazing to be able to just read and lounge and jump in the most gorgeous lagoon of 7 colors!
Eva, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kulbir, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Mario, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

oMG this has become my favorite hotel ever !
OMG I freaking love this hotel. There is not a bad room any where. I opted for jungle room as I figured I would already be at the lagoon all day and would appreciate the change of scenery. I had room 32 and although a ways it was amazing experience. I am already trying to figure out next visit. Food is exquisite !!!
Lillian, 2-night trip
Verified Hotels.com guest review