Habitas Bacalar

Photo gallery for Habitas Bacalar

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Premium bedding, down comforters, in-room safe, desk
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Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Habitas Bacalar

Habitas Bacalar

4.0 star property
4-star hotel in Bacalar with 2 bars/lounges and restaurant

9.4/10 Exceptional

44 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Spa
  • Restaurant
Map
Carretera Federal Chetumal-Bacalar, Fraccion 03, Lote 164, Bacalar, QROO, 77965
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Spa services
  • Massage/treatment rooms
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
  • Tour/ticket assistance
  • Boat tours
  • Kayaking
  • Rowing/canoeing
For families
  • Private bathroom
  • Daily housekeeping
  • Premium bedding
  • Bathrobes
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the boardwalk
  • Lake Bacalar - 1 min drive
  • Laguna Bacalar Ecological Park - 10 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 29 min drive
  • Corozal (CZH) - 40 min drive

About this property

Habitas Bacalar

When visiting Bacalar, Habitas Bacalar is a great choice to consider. Guests can indulge in deep-tissue massages, body wraps, or facials, and Siete serves breakfast, lunch, and dinner.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Hosted evening meals daily for a surcharge
  • 2 bars/lounges
  • Restaurant

What to do

  • Ecotours
  • Kayaking
  • Sailing
  • Surfing/body boarding
  • Surf lessons

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Spa services
  • Massage/treatment rooms

Accessibility

  • No elevator (single level property)

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

Dining

Siete - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: USD 5 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 25 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Hosted evening meal costs USD 38

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Habitas Bacalar Hotel
Habitas Bacalar Bacalar
Habitas Bacalar Hotel Bacalar

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

8.9/10

Amenities

9.5/10

Property conditions & facilities

9.7/10

Eco-friendliness

8/10 Very good

Enrique, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

truly superb. can’t wait to visit again
From the design to the service, everything at Habitas was excellent. The lagoon is amazing and provides for dramatic views every day that never get old. The restaurant is absolutely phenomenal - we were blown away at every meal. There is a lot of care taken by the entire staff at the property to ensure your stay is amazing. 10/10, highly recommend. We truly can not wait to come back again.
Brandon, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Paulina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rodrigo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful and relaxing eco friendly resort. The food was amazing and staff were attentive and friendly. Didn’t want to leave!
Jordan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Will be back!
It’s our second time there this year. This place doesn’t disappoint, it is charming. This time we got the room right next to kitchen’s prep area, and the employees were very loud early in the morning and late in the evening. Other than that, we had awesome time. Will, definitely, be back!
irina, 2-night trip
Verified Hotels.com guest review

6/10 Good

It’s a unique place but staff at the reception was under-educated. Very difficult to communicate and slow - taking too much of my time. No sense of punctuality nor putting customer first. Staff at bar also ripped us off during the mezcal tasting. We bought 3 glasses and they offered 2 glasses with small quantity to taste, but they charged 260 for every single glass. Didn’t argue on that but it was very unpleasant. Overall still far from being a high end place.
Kyungjin, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Anastasia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

After taking a tour of the entire area....this property is truly the pearl of the area
Steven, 1-night family trip
Verified Expedia guest review

6/10 Good

Extremely slow service in both bar and restaurant. Ordered a drink as soon as I sat down, asked for salsa with my entree, finished my entree, starter and the salsa never came, finished my dessert and only then did I receive my drink. Beautiful property, but terrible service and the food was just OK.
Cuauhtémoc, 2-night trip
Verified Expedia guest review