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All properties in Palermo, Italy
All properties in Palermo, Italy

Hotel Excelsior Palace Palermo , Palermo

4-star4 stars
Great for familiesThis property has good facilities for families.
Via Marchese Ugo 3, Palermo, 90141, Italy

4-star hotel with restaurant, near Palermo Harbour
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,302 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Breakfast
Tasty breakfast
Room
Great room
Cleanliness
Quite clean

Hotel Excelsior Palace Palermo , Palermo

from $181 CAD
  • Superior Double Room
  • Standard Double Room
  • Deluxe Double Room
  • Junior Suite

What’s around Hotel Excelsior Palace Palermo , Palermo

Landmarks

  • Palermo Harbour - 10 min walk
  • Teatro Massimo - 18 min walk
  • Regional Archaeological Museum - 20 min walk
  • Cathedral of Palermo - 25 min walk
  • Church of San Cataldo - 26 min walk
  • Co-Cathedral of St. Mary of the Admiral - 26 min walk
  • Palace of the Normans - 30 min walk
  • Zisa Castle and Museum of Islamic Art - 30 min walk

Getting around

  • Palermo (PMO-Punta Raisi) - 23 min drive
  • Palermo Notarbartolo Station - 16 min walk
  • Palermo Central Station - 4 min drive
  • Palermo Palazzo Reale-Orleans Station - 4 min drive
  • Giachery Station - 14 min walk
  • Fiera Station - 22 min walk
  • Imperatore Federico Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Scooter/moped rentals nearby
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Elevator

In the room

Home comforts
  • Air conditioning
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Excelsior Palace Palermo , Palermo’s small print

Also known as

  • Mercure Palermo Excelsior City Hotel
  • Hotel Excelsior Palace
  • Excelsior Palace
  • Mercure Palermo Excelsior City
  • Excelsior Hilton Palermo
  • Excelsior Palermo Palermo
  • Hotel Excelsior Palace Palermo Hotel
  • Hotel Excelsior Palace Palermo Palermo
  • Hotel Excelsior Palace Palermo Hotel Palermo
  • Mercure Excelsior City
  • Hotel Excelsior Palace Palermo
  • Excelsior Palace Palermo
  • Hotel Hotel Excelsior Palace Palermo Palermo
  • Palermo Hotel Excelsior Palace Palermo Hotel
  • Hotel Hotel Excelsior Palace Palermo
  • Hotel Excelsior Palace Palermo Palermo
  • Mercure Palermo Excelsior
  • Mercure Palermo Excelsior City

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.0 per person, per night, up to 4 nights

Optional extras

Rollaway beds are available for EUR 40.0 per day

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 18 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 72 reviews

Very Good 8.0
Solid Value Hotel
A good value hotel in Palermo. A bit of a walk (15-20 minutes) to the historic centre, but a good location overall. Hotel is a bit tired in spots, but still retains much of the elegance of its earlier days. Staff were, without exception, helpful and friendly.
ca3 night trip
Poor 2.0
BEWARE - TOURIST TRAP !!
Horrible!!! Dirty hotel, did not want to refund our unised days. It is a TOURIST TRAP !!
Ernesto, us3 night trip
Exceptional 10.0
Great service location and rooms
Excellent service - great location in high class area away from bustle of the city. Taxi rank right outside. Rooms large and comfortable. The staff super helpful and friendly - a pleasure to stay.
paul, gb3 night trip
Exceptional 10.0
Great hotel and staff!
From the moment we arrived, the staff did everything to make us welcome. Marco at the reception counter went above and beyond to help find the perfect restaurants for us. Check in was easy. Breakfast was included in our reservation and the selection was excellent. Hotel is walking distance from everything we wanted to see. Great Hotel. The only complaint was the ac did not work too well in our room.
Kathleen, usRomance trip
Fair 4.0
Very Disappointing
We stayed here for one night for our wedding anniversary and were very disappointed. The least you expect from an hotel is cleanliness and our room was far from clean. On entering the room we were overwhelmed by the heat so set about opening the window. However, there was only a skylight, no windows even though we had booked a courtyard view room. We then attempted to adjust the air con but unfortunately, it was not working properly. Looking around the room we found the carpet to be black with dust around the edges and to have a number of stains. The furniture had seen better days and the stool had a broken leg. With this we went to reception and asked for a room with the courtyard view that we booked. We were given a key to another room that was a little better but not much. However, it was not with courtyard view but was right over the main road. Again, the room was very warm and the air con didn't work but at least we could let some cool air into the room. The second room was smaller than the first so we were not impressed with the reception staff. Also, the main staircase was not hovered whilst we were there and looked like it had not been hoovered in weeks.
Malcolm, gb1 night trip

Hotel Excelsior Palace Palermo , Palermo

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