Zorlu Grand Hotel Trabzon

Photo gallery for Zorlu Grand Hotel Trabzon

Primary image
Indoor pool
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe

Overview of Zorlu Grand Hotel Trabzon

VIP Access

Zorlu Grand Hotel Trabzon

5.0 star property
Luxury hotel with 1 indoor pools, connected to a shopping center, near Boztepe Park

8.2/10 Very good

245 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Maras Caddesi 9, Trabzon, Trabzon, 61100
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Ortahisar
  • Tabzon Meydon Park - 6 min drive
  • Port of Trabzon - 7 min drive
  • Trabzon Castle - 8 min drive
  • Trabzon Museum - 8 min drive
  • Trabzon Hagia Sophia Mosque - 7 min drive
  • Senol Gunes Sport Complex - 13 min drive

Getting around

  • Trabzon (TZX) - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle
  • Shopping center shuttle (surcharge)

About this property

Zorlu Grand Hotel Trabzon

Zorlu Grand Hotel Trabzon is just 4 mi (6.5 km) from the airport and offers a shuttle (available 24 hours) for EUR 30 per vehicle one way. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in hot stone massages, facials, or body scrubs. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a rooftop terrace. Fellow travelers say good things about the breakfast and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*
  • Ferry terminal shuttle*

Offsite

  • Area shuttle within 4.00 km*
  • Shopping center shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Grocery/convenience store

What to do

  • Fitness classes
  • Shopping
  • Access to nearby indoor pool
  • Access to nearby health club
  • Ecotours nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Piano
  • Health club
  • An indoor pool
  • Shopping mall on site
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Turkish

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with Turkish bath/hammam.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Sunday:
  • Fitness facility

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Zorlu Grand
Zorlu Grand Hotel
Zorlu Grand Hotel Trabzon
Zorlu Grand Trabzon
Zorlu Grand Trabzon Trabzon
Zorlu Grand Hotel Trabzon Hotel
Zorlu Grand Hotel Trabzon Trabzon
Zorlu Grand Hotel Trabzon Hotel Trabzon

Frequently asked questions

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

8.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Abdulnoor, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Location
Saud, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing staying
KHALID, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel
Nasrin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

4/10 Fair

Not a pleasent experience at all.
Not a good experience at all. Service was very bad, rooms were not as good as you see in the pictures. Heavy smoking smell in both of our rooms even tough i strictly requested them non smoking rooms. AC noice was loud and irretating. Room service was bad, we asked for tea bags at 7pm and they said mini bar service is closed you'll get it in the morning so i had to run to supermarket to get extra water along with tea bag. Besides reception staff all others were rude. Only advantage was that it is in the city but for us didnt matter as we had our car.
Naveed, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nice accommodation
bader, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Excellent location. No Pool or Turkish Hammam
Best location for shopping. In the center of the old city near Meydan. Decent breakfast. Clean. Excellent staff and room service. No pool. No Turkish Hammam. ( under maintenance ). Spa only for men.
Rami, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mamuka, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ali, 6-night family trip
Verified Hotels.com guest review