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Grand Park Royal Cancun - All Inclusive

Photo gallery for Grand Park Royal Cancun - All Inclusive

Aerial view
On the beach, sun loungers, beach towels
On the beach, sun loungers, beach towels
On the beach, sun loungers, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Park Royal Cancun - All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Grand Park Royal Cancun - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near La Isla Shopping Mall

8.2/10 Very good

1,646 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is CA $569
Price available on 01/04/2023
Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Beach sun loungers
  • Beach towels
Feel at home
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 22 min walk
  • Forum Beach - 5 min drive
  • Cancun Convention Center - 7 min drive
  • Tortuga Beach - 10 min drive
  • Langosta Beach - 12 min drive
  • Playa Tortugas - 15 min drive
  • Puerto Cancun Marina Town Center - 18 min drive
  • Delfines Beach - 17 min drive
  • Plaza Las Americas - 22 min drive
  • Ultramar Ferry Puerto Juárez - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive
  • Area shuttle (surcharge)

Restaurants

  • Limoncello - 4 min walk
  • Lorenzillo's - 5 min walk
  • Pelicanos - 8 min walk
  • Maria Marie - 9 min walk
  • Asiana - 9 min walk

About this property

Grand Park Royal Cancun - All Inclusive


Property Location
With a stay at Grand Park Royal Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum Beach and Cancun Convention Center. This 4-star property is 2.5 mi (4 km) from La Isla Shopping Mall and 2.5 mi (4 km) from Cancun Interactive Aquarium.

Rooms
Make yourself at home in one of the 346 air-conditioned rooms featuring iPod docking stations and LED televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at La Concha, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.


Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has facilities measuring 7535 square feet (700 square meters), including conference space. Free valet parking is available onsite.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 346 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 9:30 AM–11:30 AM
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Waterslide
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Shopping
  • Golfing nearby
  • Scuba diving nearby

Working away

  • 6 meeting rooms
  • Conference space (7535 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

Flor de Sal - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Open select days.
Café Sole - This café serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
El Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 1.5 per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for USD 8 per person, per day
  • Guests under 13 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property uses wind energy.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

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Frequently asked questions

Does Grand Park Royal Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Grand Park Royal Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?
As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on 9 Dec 2022 start from CA $486, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Park Royal Cancun - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Park Royal Cancun - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Grand Park Royal Cancun - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Park Royal Cancun - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Grand Park Royal Cancun - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Grand Park Royal Cancun - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
What is there to do at Grand Park Royal Cancun - All Inclusive and nearby?
Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Grand Park Royal Cancun - All Inclusive also has 4 bars, a waterslide, and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Grand Park Royal Cancun - All Inclusive?
Yes, there are 5 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. Nearby restaurants include Limoncello (4-min walk), Lorenzillo's (5-min walk), and Pelicanos (8-min walk).
Does Grand Park Royal Cancun - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Grand Park Royal Cancun - All Inclusive like?
Grand Park Royal Cancun - All Inclusive is a short 19-minute walk from Cancun Convention Center and 4 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travelers say this property is in a good location.

Overall score and ratings

8.2

Very good

9.1/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Jasmin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammad, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Stuart, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding service
IGilberto, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great resort loved our butler jessica she was awesome swim up room was great staff was friendly
Lona, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Vanessa, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The people
Edson, 4-night trip
Verified Expedia guest review

4/10 Fair

Upon checking in, I ask for 2 double bed it was not available after paying $1900 for a room that stated sleeps 6 but only sleep 2-4 , the jacuzzi was dirty , stained and a wine bottle was left from previous guest I ask to remove it on Wednesday when I check it didn’t get removed til Saturday! The room really smell stuffy, and the other bed that pull down from the call all the foot / bottom bar was old and rusted , The food is the same each day , breakfast, lunch and dinner ! So be prepared to eat the same thing while your there ! You have to make reservations for the other restaurant or you won’t get in ! The property is beautiful , I hade a ocean view with grass in the back but the master room and every morning you Wil see 3-4 big lizards really big ! Pool will get very overwhelming due to the fact there is not enough bartenders to service the bar!
Erika, 4-night family trip
Verified Expedia guest review

2/10 Poor

DO NOT BOOK HERE.
DO NOT BOOK HERE. Far and away the worst resort I’ve ever stayed at. The vibe here is horrible. The service is bad. The food is disgusting. And it’s poorly managed. We were given the wrong room at check in. We had to endure a timeshare pitch. Our hot water often did not work. The jacuzzi tub expelled dirt and grime and made the bath water brown. Their COVID protocol makes ZERO sense. When eating at the cafe, you have to wear a mask and one glove (yes one glove). But in all other parts of the hotel, including the cramped, small lobby filled with people, you don’t have to wear anything. We stayed here for two days after an amazing stay somewhere else. What we experienced here gave us such a deeper appreciation for our previous stay. The condition of the hotel itself is hard to look at it. It’s not dirty, but it’s so dated and ugly. The people staying here are lifeless and just shuffle around between the cafe and pool, licking ice cream cones. The ice cream is probably the best thing available here as far as food is concerned. The Italian restaurant was so bad I had to order room service after our dinner there. Surprise surprise – the room service never showed up! I cannot say enough bad things about this place. I’m leaving out many details as I approach my 1500 character limit. But please do yourself a favor and go somewhere else. This place is horrible.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is very good place and very enjoy food
Danny, 5-night family trip
Verified Expedia guest review