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The Yucatan Playa del Carmen, Tapestry Collection by Hilton

5.0 star property
Adults-only resort with outdoor pool, near Quinta Avenida

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Photo gallery for The Yucatan Playa del Carmen, Tapestry Collection by Hilton

Outdoor pool, sun loungers
Reception
Outdoor pool, sun loungers
Superior Room, 2 Queen Beds
Courtyard
Unwind at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton near Quinta Avenida. Soak up the sun on the rooftop terrace or indulge in a rejuvenating treatment at The Spa. With 3 restaurants serving Mexican cuisine and an outdoor pool with loungers, this luxury all-inclusive resort is perfect for relaxation.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Pool bar
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Elevator
  • Minibar
The current price is CA $125
CA $159 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Hair dryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | View from room

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2021
Premium bedding
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed
Rooftop terrace

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,074 reviews
The price is CA $150
CA $202 total
includes taxes & fees
May 26 - May 27
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites
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About the area

Map
Avenida 1 Norte, entre 30 y 32, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬1 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

The Yucatan Playa del Carmen, Tapestry Collection by Hilton

The Yucatan Playa del Carmen, Tapestry Collection by Hilton features a rooftop terrace and puts you just steps from Quinta Avenida. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Mural, which serves Mexican cuisine and is open for breakfast. This luxurious resort also features a poolside bar, a fitness center, and a garden. Fellow travelers say great things about the helpful staff and nearby shopping.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 60 units
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite valet parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop

What to do

  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2005
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Outdoor entertainment area
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 47-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

El Mural - This buffet restaurant specializes in Mexican cuisine and serves breakfast only.
The Coffee Corner - Onsite café. Open daily.
La Terraza - This poolside rooftop bar specializes in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 330.0 per person
  • Airport shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 500 per pet (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Frequently asked questions

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton offer free cancellation for a full refund?

Yes, The Yucatan Playa del Carmen, Tapestry Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, there's an outdoor pool.

Are pets allowed at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 500 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, there's free valet parking.

Is airport shuttle service offered by The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

No, this resort doesn't have a casino, but Riviera Gran Casino (14-min walk) is nearby.

What is there to do at The Yucatan Playa del Carmen, Tapestry Collection by Hilton and nearby?

Have fun with activities like sailing, windsurfing, and swimming, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a fitness center and a garden.

Are there restaurants at or near The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Yes, El Mural offers Mexican cuisine and poolside dining.

What's the area around The Yucatan Playa del Carmen, Tapestry Collection by Hilton like?

The Yucatan Playa del Carmen, Tapestry Collection by Hilton is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 5 minutes' walk from Mamitas Beach.

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Reviews

8.0

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Location
Beach
Drinks
Bar
Live music
Boutique hotel

What guests liked

  • The property is a short walk to the beach, offering a convenient and accessible beach experience. (13 reviews)
  • The rooftop pool is amazing, with a nice relaxing vibe and great views. (8 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

Nicole, 2-night trip
Verified Hotels.com guest review

6/10 Good

Was expecting more from 4* Hilton property

I recently stayed at a 4-star Hilton hotel chain, and while my experience had many positives, there were also a few disappointments, especially considering the price paid. •Positives: The staff was undoubtedly the highlight of my stay. The reception team was incredibly welcoming and helpful, always ready to assist with a smile. The restaurant and bar staff were equally kind and hardworking, doing their best despite being understaffed. The hotel itself is beautiful, with well-maintained rooms and a comfortable bed—soft, but not overly so, ensuring a good night’s sleep. The location is also fantastic: right on the main street and only a 2-3 minute walk from the beach, making it perfect for both relaxation and convenience. •Negatives: Unfortunately, the service times at both breakfast and dinner were frustratingly long due to a lack of staff. The employees were doing their best (they truly deserve a raise!), but the delays were inevitable. Another major issue was the lack of an indoor dining option. The hotel didn’t seem to be designed with rainy weather in mind. On our first night, because the restaurant was fully outdoors (without any roof), we were advised to order room service. The only other alternative was squeezing in at the bar, which offered minimal coverage from the rain. Additionally, the menu never changed throughout our stay, and there was no buffet option. Every dish had to be ordered individually, which, made things slower. Internet 20Mb down and up, slow.
Igor, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Food was average at best. Rest of the property was excellent.
Frederick, 16-night trip
Verified Expedia guest review

8/10 Very good

We choose the master suite. Though it is not sound proof between living and bedroom areas, the size is decent. Room service is good. The food options are based on customer order instead of large buffet, we found it nice and fresh. Hotel is next to main street so it is very covenient for shopping, though 20-30 min walk to beach. One thing bothered me was the loud music, which last till 2A sometimes.
Hailing, 7-night family trip
Verified Expedia guest review

6/10 Good

Lovely boutique hotel, in need of maintenance. The door looked as though it was kicked in prior and would t lock. The patio door handle fell off. A tall mirror balanced in floor fell over! The toilet paper holder fell off. Other than that the staff were kind and attentive. Food was good.
Terena, 4-night romance trip
Verified Expedia guest review

4/10 Fair

J Arlyone, 3-night trip
Verified Expedia guest review

4/10 Fair

Roberto, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice clean place with helpful hardworking staff.
Hossam, 7-night trip
Verified Expedia guest review

4/10 Fair

Roaches seen in our room. Food options and restaurants were very limited and repetitive. Guest services wasn’t very helpful.
Moses, 5-night trip
Verified Expedia guest review

6/10 Good

Essentially, there is only one rooftop restaurant operating in this all-inclusive hotel, every day until 10pm. There is one tiny indoor restaurant but it is open only from Thursday to Sunday, again for a limited period of time only. I was told that room service is available 24 hours a day but actually it is open only until 10pm. So, guests who check in late or come back late from day trips need to rely on the coffee corner for food, unless they go outside. There is a limited supply of small sandwiches kept in a small fridge. There is not any microwave there or in any room. So, you have to eat them cold. The breakfast area could have been cleaner. The rooftop restaurant has other limitations. It can be extremely hot to eat there if it is a sunny day. Or heavy raining can ruin your dinner, which happened to me today. However, the busy rooftop restaurant staff and bartenders are very polite and helpful hard-working people. They deserve a praise and thank-you.
Sai Luk, 4-night trip
Verified Expedia guest review

6/10 Good

Amber, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Tasia, 4-night trip
Verified Expedia guest review

6/10 Good

Rooms a little outdated
Christopher, 10-night trip
Verified Expedia guest review

8/10 Very good

We had a good stay at Yucatan playa del Carmen. Hotel is a good value for the price. However for those looking for a true all-inclusive vacation I would pay up for a different hotel. Drinks were bottom shelf. Only one restaurant open at a time. Hotel seemed to be understaffed ie taking your drink order then seeing them run room service orders before returning.. food was good. Rooms good size and we hadn't made service daily
Robert A, 8-night family trip
Verified Expedia guest review

2/10 Poor

I don’t recommend it at all
Hilina Samson, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved the all inclusive, 24/7 staff, nearby tons of stores, the beach is 2 blocks away, it was beautiful & clean! Would definitely come back again. 10/10.
Malac, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Expedia guest review

6/10 Good

Staff was excellent , however the facility need repair. Toilet plugged three times in 5 days. Variety of food was very limited.
Shirley, 5-night romance trip
Verified Expedia guest review

8/10 Very good

We liked that is was centrally located! The staff was at times very good and other times not so good but not because they themselves were not trying their best but because at times they seemed short staffed and were not able to do their job efficiently. Overall everyone was kind and professional and tried their best to make us feel cared for. We did not like waiting to long to order our food and to be served our food. The first couple of days we did have to go to the front desk to order more towels. Not enough towels were placed in our room for 2 people.
Grisel, 7-night romance trip
Verified Expedia guest review

6/10 Good

3 star quality

The toilets had very low pressure. You had to flush once wait for five minutes for it to fill again to flush again. Our pillowcases had dry blood on them. I felt the linens were old and needed to be replaced. Our bed was very soft. I think the mattress needs to be replaced. There were never any paper cups at the coffee station. only plastic. Who wants to make a hot coffee and a plastic cup? Breakfast was very slow. Not any fault of the waiter. But just understaffed. They should have two wait staff at breakfast. The stuff were very friendly. The management wasn’t that great.
Christine, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is amazing! Super friendly and helpful! Food is amazing! Nice and close to the ocean
Ryan, 10-night romance trip
Verified Expedia guest review

8/10 Very good

Staff friendly and accommodating.
Gisi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The property was very clean. Welcoming staff. It was overall a wonderful resort.
Janice, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The services team is excellent by the highest standard. Really appreciated the whole services staff.
BIAN, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Super disappointed with this hotel thought it’s hilton that I stayed but none other like one star hotel. Luckily the service superb but overall I’m not really recommend this hotel. I never known all inclusive has time limit only can start order liquors after 11 and no more served any foods or drinks after 10 pm. Limited foods,limited alcohols super sad to pay this amount of money for this quality. Was thinking to stay in reef 28 bcoz the name of Hilton. I chose to stay here but see what I deserved. ;(
Lidyawati, 3-night family trip
Verified Expedia guest review