The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Photo gallery for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

5.0 star property
Adults-only property with 3 restaurants, near Quinta Avenida

8.2/10 Very good

131 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is CA $263
Price available on 08/21/2022
Map
Avenida 1ra Norte, Esquina con Calle 32 Norte, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
Feel at home
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Flat-panel TV
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 20 min walk
  • Plaza Las Americas - 8 min drive
  • Playacar Golf Club - 13 min drive
  • Grand Coral Golf Riviera Maya - 11 min drive
  • Xplor Theme Park - 16 min drive
  • Tres Rios Ecopark - 21 min drive
  • Xcaret Eco Theme Park - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km
  • Airport shuttle (surcharge)

About this property

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Putting you within a 10-minute drive of Playa del Carmen Main Beach, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton features an airport shuttle and a rooftop terrace. Guests can indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and El Mural, one of 3 restaurants, serves Mexican cuisine and is open for breakfast. Other highlights at this luxurious property include an outdoor pool, a poolside bar, and a 24-hour fitness center.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free secured, covered onsite valet parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

El Mural - This buffet restaurant specializes in Mexican cuisine and serves breakfast only.
Sakru Maru - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
La Terraza - This poolside rooftop bar specializes in international cuisine and serves lunch and dinner. Open daily.
Coffee Corner - This coffee shop serves light fare only. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Frequently asked questions

Overall score and ratings

8.2

Very good

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Rosemary, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Property is in a great location. Hotel lost power for almost 2 days of our stay. They did nothing the first night to accommodate the guests. They repeatedly ignored their phones as we had Expedia call to verify there was no power. The manager was very short and rude and uncaring. We ending up checking out early and moved to the Hilton Playa Del Carmen which ended up costing us additional money. It’s a great hotel but management needs sensitivity training and learn how to properly address guest’s concerns.
Crystal, 2-night family trip
Verified Expedia guest review

4/10 Fair

Michele, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Flora, 13-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abby, 6-night trip
Verified Expedia guest review

6/10 Good

Nice hotel, food and drink options could be better. word of advice bring your own alcohol
corena, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing staff and property!!!!
Cristina, 3-night romance trip
Verified Orbitz guest review

4/10 Fair

Impossible to sleep
Unfortunately the music from nearby clubs and bars is so loud at night (up until at least 2am every single night) that it is literally impossible to sleep no matter where the room is located in the hotel (our room was said to be one of the most ‘quiet’ and the noise was so loud it felt like we were in the club). We brought this to the attention of staff and the managers but no one seemed to care at all and all they could tell us was that that is the way it is for being so close to the Quinta Avenida. Obviously no alternative or solution was put forward and we had to essentially accept to have paid to be sleep deprived. Apart from the sleep deprivation, the food was overall good although there wasn’t much variety. Drinks / cocktails not very good so the all inclusive is definitely not worth having. When we asked for a packed lunch to take on our day trip we were given a sandwich and a yoghurt that we could not eat as the staff could not provide a spoon (despite trying to source one for about 15 minutes) - definitely not the standard expected from a Hilton. To sum up - not recommended and will definitely not be back.
Sara, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pamela, 4-night trip
Verified Expedia guest review

6/10 Good

edouard, 7-night trip
Verified Hotels.com guest review