Park Plaza Leeds, Leeds

Check in great, hotel bar and staff fab.ate dinner in restraurant sat night this was fabulous the only downside was the beds were not very comfy.OK but not what we asre used to in hotels..would return though.

2 night stay with friends for Christmas shopping. Very clean, comfortable room. In city centre but very quiet on 15th floor even though there were Christmas parties going on in hotel. Only problem we had were the key cards not working but the staff sorted out straight away and were always very helpful. Would stay again

Building work going on so was woken really early with banding and drilling.

This was supposed to be an executive room. We were told it had recently been refurbished. Having stayed in this hotel before, and very recently also stayed in a standard room it was clear to us that several parts of the "refurbishment" had not been completed. All rooms should have fixed decent hairdryers in the bathroom - ours did not - there was just a cheap nasty hand held dryer in the wardrobe which kept cutting out. There was no towel rail (usually a fixed one under the sink) - nothing there, so nowhere to put the towels other than on the top of the toilet lid. The room was not very well serviced, items missing (box containing shower cap was empty) and the carpet was dirty. Executive Rooms are advertised as having bathrobes and slippers, on request! Why on request? They are either provided or not. All of this was an unnecessary annoyance.

Lovely hotel in an ideal location for everything.