In Downtown Cancun, Mex Hoteles offers a vibrant atmosphere with a bar, restaurant, and outdoor pool. Stay productive in the 24-hour business center or break a sweat at the gym; then unwind in your room with free WiFi. The helpful staff has left previous guests feeling right at home.
Ultramar Ferry Puerto Juárez - 4 min drive - 3.1 km
Puerto Cancun Marina Town Center - 4 min drive - 3.7 km
Getting around
Cancun Intl. Airport (CUN) - 25 min drive
Tulum Intl. Airport (TQO) - 148 min drive
Restaurants
La Suegra - 8 min walk
Taqueria Coapenitos - 2 min walk
Ty-Coz - 5 min walk
Yamamoto - 7 min walk
El Paisano del 23 - 8 min walk
About this property
Mex Hoteles
Mex Hoteles puts you just a 5-minute drive from Plaza 28 and Plaza Las Americas. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a snack bar/deli. The helpful staff and location get great marks from fellow travelers.
Languages
English, Spanish
At a glance
DONE
Hotel size
100 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Snack bar/deli
Working away
24-hour business center
4 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Pool loungers
Facilities
Mosquito nets
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
49-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for USD 25 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun
Frequently asked questions
Does Mex Hoteles offer free cancellation for a full refund?
Yes, Mex Hoteles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mex Hoteles?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Mex Hoteles?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mex Hoteles?
Yes, there's free self parking.
What are the check-in and check-out times at Mex Hoteles?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in is available.
Is there an onsite casino at Mex Hoteles?
No, this hotel doesn't have a casino, but PlayCity Casino (12-min walk) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What is there to do at Mex Hoteles and nearby?
Mex Hoteles has an outdoor pool and a fitness center.
Are there restaurants at or near Mex Hoteles?
Yes, there's an onsite restaurant.
What's the area around Mex Hoteles like?
Mex Hoteles is in Downtown Cancun, a short 10-minute walk from Benito Juarez Municipal Building and 11 minutes' walk from Las Palapas Park. Travelers love the hotel's prime location.
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Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Shower
Location
Water
Restaurant
Air conditioning
Food
Lobby
Bar
What guests liked
The rooftop pool offered a great view and a pleasant experience. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
May 13, 2025
Nice place to stay quiet safe and compfort staff very friendly close to alot of restaurant puerto cancun and zona hotelera enjoy my staying will come back thanks
Oscar
Oscar, 2-night trip
Verified Hotels.com guest review
6/10 Good
Feb 5, 2025
The service was great, the only problem with this hotel is that it seems like they are on low budget, many stuff must to be fixed, we had very bad water pressure,and the ac wasn’t working properly, so it was hot in the room
Alexander
Alexander, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 23, 2025
Good
Miguel
Miguel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 26, 2024
Karen
Karen, 1-night trip
Verified Expedia guest review
6/10 Good
Dec 25, 2024
What you'd expect from an inexpensive tourist hote
Hot water didn't work at first. Half the lights worked. The room was missing appliances like a hair dryer, etc. loud slamming and scraping sounds at night. Two days of cold showers before they fixed the issue. Otherwise, the bed was relatively comfortable and the AC got cold at night.
Ian
Ian, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 25, 2024
Hotel management gave me a room that someone else already checked into and I got walked in on. The toilet in the new room room wasn’t working, though maintenance did come to take a look at it asap. The room floor was a bit dirty. The hot water never got hot.
Brandy
Brandy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Dec 22, 2024
Richard
Richard, 5-night trip
Verified Expedia guest review
8/10 Very good
Dec 11, 2024
Dominic
Dominic, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Esta en una muy buena zona, y el lugar muy limpio y agradable.
Lo único fue que el aire acondicionado no pudimos apagarlo y hacia ruido como ronroneo algo fuerte.
La calidez del personal EXCELENTE.
Adriana
Adriana, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 4, 2024
atheef
atheef, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 28, 2024
Good carry over spot
Brent
Brent, 1-night romance trip
Verified Expedia guest review
8/10 Very good
Nov 17, 2024
We were only there one night, but the location was absolutely perfect to get to and from the ADO bus station! We were able to grab a quick and tasty brunch nearby in the morning as well at Bao Vegan :)
Evann
Evann, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 10, 2024
Adi
Adi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 17, 2024
Good location close to the ADO station, but the hotel is not in great condition. Additional "tax" was charged during check-in although my booking clearly stated that all taxes and fees are include din the price.