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1 room, 2 adults

Crowne Plaza London - Docklands, London

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Great for familiesThis property has good facilities for families.
Western Gateway, Royal Victoria Dock, London, England, E16 1AL, United Kingdom

Waterfront hotel with spa, near Excel Exhibition Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,182 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Breakfast
Tasty breakfast
Wellness
Great wellness & sports facilities
Pool
Ordinary pool

Crowne Plaza London - Docklands, London

from $128 CAD
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Superior Room
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking (Mobility)
  • Executive Room, 2 Double Beds, Non Smoking

What’s around Crowne Plaza London - Docklands, London

Landmarks

  • In Docklands
  • Excel Exhibition Centre - 14 min walk
  • O2 Arena - 40 min walk
  • Westfield Stratford City - 2.9 mi / 4.6 km
  • London Stadium - 3.8 mi / 6.2 km
  • Tower of London - 4.5 mi / 7.3 km
  • Cutty Sark - 4.6 mi / 7.5 km
  • Tower Bridge - 4.7 mi / 7.5 km

Getting around

  • London (LCY-London City) - 5 min drive
  • London (LHR-Heathrow) - 64 min drive
  • London (LGW-Gatwick) - 71 min drive
  • London West Ham Station - 5 min drive
  • London Limehouse Station - 7 min drive
  • Stratford Station - 8 min drive
  • Royal Victoria Station - 3 min walk
  • Custom House for ExCel Station - 7 min walk
  • West Silvertown Station - 14 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Sailing nearby
  • Windsurfing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Quad Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Crowne Plaza London - Docklands, London’s small print

Also known as

  • Crowne Plaza Hotel London Docklands
  • Crowne Plaza London - Docklands Hotel
  • Crowne Plaza London - Docklands London
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London Docklands
  • London Docklands Crowne Plaza
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza Docklands
  • Crowne Plaza London Docklands

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: GBP 50 per night

Optional extras

Self parking costs GBP 20.00 per day with in/out privileges

English breakfast is offered for an extra charge of GBP 18.95 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 384 reviews

Very Good 8.0
Not what I expect from a Four star
First impression of service at reception was very poor, reception counter in series need of repair, nice room, didn’t like shower curtain, bed exceptionally comfortable, breakfast was good, check out service very good, had to resolve issues with check in
Basil, gb1 night business trip
Exceptional 10.0
Stay for O2
Great stay.
Andrew, gb1 night trip with friends
Fair 4.0
Disappointed with the pre authorisation carry on at check in. From past experience i hate doing this and the manager wasnt budging so it was very very annoying.
gb1 night trip
Exceptional 10.0
Perfect for sightseeing in London
From the moment we stepped in to the Crown Plaza Reception until we left the hotel the following day nothing was too much trouble. Big shout out to Monet who was so helpful and answered all our queries. It was perfectly situated for the DLR and the 02 and Excel. Highly recommend. We will return.
Tina, gb1 night family trip
Exceptional 10.0
Fabulous hotel.
Hotel was very lovely for a family to stay out. Location is a little “outside” of the main part of London but I thought perfect really as quiet and not too mad when you’ve been sightseeing all day. Handily there is a Tesco express next door. Reception- fantastic service. Complementary fruit / water Rooms- we had a double bed room for a family. Very spacious and clean. The fridge was an added bonus for our snacks and drinks we brought from Tesco. Food/drink- breakfast choice was brilliant! Lots of selection and choices were available. We had a children’s meal in the bar and a shared pizza which was lovely! Cocktails lovely too. Facilities - gym was great as was the pool. Brilliant addition to the hotel which others in London don’t have. Staff- very attentive and helpful. Couldn’t complaint at all. Other- make sure you look at your key card flyer, there were various offers on there (eg 241 cocktails, exchange a bottle of unopened water in your room for wine!!)
Lynsey, gb2 night family trip

Crowne Plaza London - Docklands, London

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