Mandarin Oriental, Singapore (SG Clean)

Photo gallery for Mandarin Oriental, Singapore (SG Clean)

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, individually decorated

Overview of Mandarin Oriental, Singapore (SG Clean)

Mandarin Oriental, Singapore (SG Clean)

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Gardens by the Bay

9.2/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Air conditioning
  • Bathtub
Map
5 Raffles Avenue Marina Square, Singapore, 039797
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Marina Bay
  • Gardens by the Bay - 13 min walk
  • Marina Bay Sands Skypark - 13 min walk
  • Marina Bay Sands Casino - 15 min walk
  • Orchard Road - 19 min walk
  • Suntec City - 1 min drive
  • Singapore Flyer - 2 min drive
  • Bugis Street Shopping District - 6 min drive
  • Raffles Place - 6 min drive
  • Singapore Botanic Gardens - 13 min drive
  • East Coast Park - 14 min drive

Getting around

  • Singapore Changi Airport (SIN) - 18 min drive
  • Seletar Airport (XSP) - 25 min drive
  • Senai International Airport (JHB) - 70 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.2 miles/34.1 km
  • JB Sentral - 52 min drive
  • Esplanade Station - 9 min walk
  • Promena Station - 9 min walk
  • City Hall Station - 10 min walk

About this property

Mandarin Oriental, Singapore (SG Clean)

5-star luxury hotel in the heart of Marina Bay
Mandarin Oriental, Singapore (SG Clean) is located close to Marina Bay Sands Casino and Gardens by the Bay, and provides a poolside bar, a shopping mall on site, and a coffee shop/cafe. Indulge in a massage, a body treatment, and a facial at The Spa, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and garden views. Stay connected with in-room WiFi (surcharge), with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), free newspapers, and a front desk safe
  • Multilingual staff, luggage storage, and meeting rooms
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 527 individually furnished rooms boast comforts such as fireplaces and premium bedding, as well as perks like pillow menus and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and separate tubs/showers
  • 60-inch LCD TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and offices

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Malay, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 527 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a smart-casual dress code for all Oriental Club bookings using the Club Lounge. Children under 12 are not permitted in the Club Lounge.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas*
  • Free wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (6448 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 60-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Stay connected

  • Office
  • WiFi (surcharge) (speed of 50+ Mbps) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Spa

The Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

MELT - The World Cafe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Dolce Vita - This poolside restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Cherry Garden - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
Morton's - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Teppan-Ya - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Mandarin Oriental, Singapore (SG Clean) is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for SGD 8 per night (rates may vary)
  • WiFi is available in public areas for SGD 8 per 24-hour period (rates may vary)
  • Wired Internet access is available in public areas for SGD 8 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of SGD 54.14 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Mandarin Oriental Hotel
Mandarin Oriental Hotel Singapore
Mandarin Oriental Singapore
Singapore Mandarin Oriental
Mandarin Oriental, Singapore Hotel Singapore
Mandarin Singapore
Oriental Hotel Singapore
Oriental Singapore
Mandarin Oriental Singapore Hotel
Mandarin Oriental
Mandarin Oriental Singapore
Mandarin Oriental Singapore (SG Clean)
Mandarin Oriental, Singapore (SG Clean) Hotel
Mandarin Oriental, Singapore (SG Clean) Singapore
Mandarin Oriental, Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Does Mandarin Oriental, Singapore (SG Clean) offer free cancellation for a full refund?
Yes, Mandarin Oriental, Singapore (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mandarin Oriental, Singapore (SG Clean)?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Singapore (SG Clean) on 9 Oct 2022 start from CA $471, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental, Singapore (SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Oriental, Singapore (SG Clean)?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mandarin Oriental, Singapore (SG Clean)?
Sorry, pets aren't allowed.
Is parking offered on site at Mandarin Oriental, Singapore (SG Clean)?
Yes, there's free self parking.
What are the check-in and check-out times at Mandarin Oriental, Singapore (SG Clean)?
You can check in starting at 3 PM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Mandarin Oriental, Singapore (SG Clean)?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (15-min walk) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at Mandarin Oriental, Singapore (SG Clean) and nearby?
Mandarin Oriental, Singapore (SG Clean) has 2 bars and a spa, as well as an outdoor pool and a health club.
Are there restaurants at or near Mandarin Oriental, Singapore (SG Clean)?
Yes, there are 5 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Redpan (4-min walk), Gajalee (4-min walk), and Labyrinth (4-min walk).
What's the area around Mandarin Oriental, Singapore (SG Clean) like?
Mandarin Oriental, Singapore (SG Clean) is in Marina Bay, a short 9-minute walk from Esplanade Station and 13 minutes' walk from Gardens by the Bay.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

6/10 Good

Joanne, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice jotel
Nice hotel nice location But feel it lacked the MO something special Normally MO just have something special this hotel was just dark and the common areas we not so special
i, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cathrin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Gaurav, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

When we arrived we found out the hotel was the base for the UFC Championship and it was full of UFC meatheads. The hotel rooms were tired. The foyer was sparsely furnished. A water leak developed in the room and we had to move at midnight and there was no real apology. It felt as if every request we made was too hard. Just generally poor service.
Carlo, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff on the club level cannot do enough for you. Thank you to Princes,Carris,Andrew & Jaya & all the other staff. This is our second stay and we will be back. The view across the sea is amazing
Patricia, 9-night romance trip
Verified Lastminute guest review

10/10 Exceptional

We had a wonderful experience everything was excellent definitely we wanna come back awesome
Lourdes, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing property, the MO never lets you down. Katya deserves a promotion she always goes above and beyond. A great asset to MO!
Anoushka, 4-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Alistair, 4-night trip
Verified Expedia guest review