Guests
All properties in Guarulhos, Sao Paulo State, Brazil

Ibis Guarulhos, Guarulhos

3-star hotel in Guarulhos with restaurant and bar/lounge

  • Free WiFi
From
$39 CAD

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Standard Double Room, 1 Double Bed - Bathroom
  • Exterior
  • Hotel Entrance
Hotel Entrance. Image 1 of 33
1 / 33Hotel Entrance
Rua General Osorio 19-centro, Guarulhos, 07024-000, SP, Brazil
7.8.Good.
  • Hotel é utilitário e serve ao propósito de descansar entre voos ou uma noite entre…

    May 2, 2021

  • There is no parking lot In this hotel, in fact there is one but it is paid, so it doesn’t…

    Jan. 6, 2021

See all 411 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 288 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Business center

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Guarulhos City Centre
  • Getulio Vargas Square - 13 min walk
  • Internacional Shopping Guarulhos - 31 min walk
  • Lago dos Patos - 3.1 mi / 5 km
  • Tiete Ecological Park - 5.4 mi / 8.7 km
  • Cantareira State Park - 6.5 mi / 10.5 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Standard Twin Room, 2 Single Beds

What’s around

Landmarks

  • In Guarulhos City Centre
  • Getulio Vargas Square - 13 min walk
  • Internacional Shopping Guarulhos - 31 min walk
  • Lago dos Patos - 3.1 mi / 5 km
  • Tiete Ecological Park - 5.4 mi / 8.7 km
  • Cantareira State Park - 6.5 mi / 10.5 km
  • Metro Boulevard Tatuape Shopping Center - 7.2 mi / 11.6 km
  • Shopping Center Norte - 7.8 mi / 12.5 km
  • Salomon's Temple - 7.8 mi / 12.5 km
  • SESC Belenzinho - 8 mi / 12.8 km
  • Expo Center North - 8.3 mi / 13.3 km

Getting around

  • Guarulhos - Governor Andre Franco Montoro Intl. Airport (GRU) - 12 min drive
  • Sao Paulo (CGH-Congonhas) - 29 min drive
  • Sao Paulo Comendador Ermelino Station - 12 min drive
  • Sao Paulo UDP Leste Station - 15 min drive
  • Sao Paulo Sao Miguel Paulista Station - 15 min drive
  • Airport shuttle (surcharge)
map
See on map
Rua General Osorio 19-centro, Guarulhos, 07024-000, SP, Brazil

At a glance

Hotel size

  • This hotel has 288 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only)*
  • 1 per room (up to 33 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (BRL 20.00 per day)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2002
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • Portuguese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ibis Kitchen - This restaurant specializes in regional cuisine and serves breakfast and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of BRL 29 per person (approximately)
  • Airport shuttle service is offered for an extra charge of BRL 10 per person (roundtrip)

Children and extra bedsPay at property

  • Airport shuttle service for children up to age 7 costs BRL 0 (roundtrip)
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

PetsPay at property

  • Pets are allowed for an extra charge of BRL 50 per pet, per day

ParkingPay at property

  • Valet parking costs BRL 20.00 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Ibis Guarulhos
  • Ibis Hotel Guarulhos
  • Ibis Guarulhos Hotel Guarulhos
  • Ibis Guarulhos Sao Paulo
  • Ibis Guarulhos Hotel
  • Ibis Guarulhos Hotel
  • Ibis Guarulhos Guarulhos
  • Ibis Guarulhos Hotel Guarulhos

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Ibis Guarulhos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs BRL 20.00 per day.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of BRL 50 per pet, per day.
  • You can check in from noon - midnight. Check-out time is noon.
  • Yes, ibis Kitchen offers regional cuisine. Nearby restaurants include Lord Black (3-min walk), Restaurante Guaru Center (4-min walk), and Mc Donalds (9-min walk).
  • Yes, an airport shuttle is available. The charge is BRL 10 per person roundtrip.
7.8.Good.
  • 6.0.Good

    The beds are way to small you turn over and almost fall off.

    1 night family trip, Feb. 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Room clean and confortable Check in, check out quick and corteous Breakfast early enough (5:00 AM) but low in variety (to be expected at that time) Shuttle bus to airport, on time

    1 night family trip, Jan. 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was comfortable, extremely clean, well priced and the staff was friendly and helpful. The breakfast had a bit of everything, except for gluten-free bread, and the coffee could be better. My friends and I always choose Ibis for its consistent value for your money. I will definitely stay there again and recommend it to others. This was the first time for my father. He was pleased with the choice.

    Stephanie, 1 night family trip, Jan. 17, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The staff is very friendly and helpful. The room itself is clean, however the bed is a bit hard. Not the most comfortable, but overall a pretty good experience.

    1 night trip, Nov. 1, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The service was terrible. The facilities are in need of renovation. The policy of marketed products does not meet any expectations. I've been to several hotels and definitely this was the worst. Rude and disqualified professionals for customer service.

    2 night romance trip, Sep. 7, 2019

    Verified Expedia guest review

  • 6.0.Good

    Convinie t close to airport

    The hotel is clean and close to airport. The shuttle service is not easy to find at the airport.employees do not speak or want to speak english or spanish. Female employees at the reception are pretty leasy.

    Hendi, 1 night trip, Aug. 12, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Terrible service and poor facilities

    The worst Ibis hotel I have ever stayed at during more than 30 years of travels worldwide, from the minute of arrival service was incredibly rude and even basic amenities were so reduced that even a decent shower was not possible. Will never return here.

    Maja, 1 night business trip, Aug. 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a comfortable hotel close to the airport. One of my favorite things about the hotel is the airport shuttle service. I hope the restaurant gets back to the way it was before the pandemic. The buffet used to be great.

    1 night trip, May 21, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Clean, good breakfast. Air conditioning could be better(was ok) but noise level and response time to cool the room was a bit too much

    AnizioSouza, 1 night business trip, Dec. 16, 2020

    Verified Expedia guest review

  • 6.0.Good

    ok!

    Ok for the price range

    1 night business trip, May 28, 2020

    Verified Hotels.com guest review

See all 411 reviews