Hyatt Ziva Riviera Cancun - All Inclusive

4.5 star property
Beachfront property in Puerto Morelos with free water park and spa

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Hyatt Ziva Riviera Cancun - All Inclusive

Photo gallery for Hyatt Ziva Riviera Cancun - All Inclusive

Aerial view
On the beach, white sand, beach massages
Club Room, Ocean View (Roof Top Master)
Food and drink
Lobby sitting area

Overview of Hyatt Ziva Riviera Cancun - All Inclusive

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 3 poolside bars
  • 7 bars/lounges
  • Full-service spa
  • 9 outdoor pools
  • Free water park
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate bathtub and shower

Room options

Junior Suite, 1 King Bed with Sofa bed, Pool Access, Oceanfront (Walkout, Club)

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Room, 1 King Bed with Sofa bed, Pool Access (Walkout)

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Queen Beds, Pool Access, Oceanfront (Walkout, Club)

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, Ocean View (Roof Top Master)

  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Room, 2 Queen Beds, Pool Access (Walkout)

  • 62 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 1 King Bed with Sofa bed, Park View

  • 62 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Room, 1 King Bed with Sofa bed, Oceanfront

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 2 Queen Beds, Park View

  • 62 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Club Suite, Oceanfront (Master)

  • 128 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Room, 1 King Bed with Sofa bed, Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Room, 2 Queen Beds, Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 2 Queen Beds, Oceanfront

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 King Bed with Sofa bed (Tropical View)

  • 62 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 King Bed with Sofa bed (Master)

  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Room, 2 Queen Beds (Tropical View)

  • 62 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • On the beach
  • Puerto Morelos Town Square - 19 min drive
  • Moon Palace Golf Club - 19 min drive
  • Ventura Park Cancun - 23 min drive
  • Riviera Cancun Golf Resort - 29 min drive
  • Maroma Beach - 29 min drive
  • Iberostar Cancun Golf Course - 29 min drive
  • El Rey Ruins - 32 min drive
  • Delfines Beach - 33 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive
  • Cozumel Intl. Airport (CZM) - 26.9 miles/43.3 km

Restaurants

  • Bordeaux Restaurant - 16 min drive
  • Restaurante Zócalo - 5 min walk
  • World Café Restaurant - 16 min drive
  • Kaax Restaurante - 8 min drive
  • Blue moon - 17 min drive

About this property

Hyatt Ziva Riviera Cancun - All Inclusive

At Hyatt Ziva Riviera Cancun - All Inclusive, you can spend time at the beach getting a beach massage. There's plenty of fun with the 9 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Serving Asian cuisine, Miyako is one of 10 restaurants and 3 poolside bars. Other highlights at this luxurious property include 7 bars/lounges, a free kid's club, and a 24-hour fitness center. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 438 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 10 restaurants
  • 7 bars/lounges
  • 3 poolside bars
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Evening entertainment
  • Ecotours nearby
  • Mountain biking nearby
  • Cave exploring nearby
  • Ziplining nearby
  • Fishing nearby

Working away

  • Conference space (51000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • 9 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar