AC Hotel by Marriott Krakow

Photo gallery for AC Hotel by Marriott Krakow

Primary image
Indoor pool, open 9:00 AM to 8:00 PM, sun loungers
Indoor pool, open 9:00 AM to 8:00 PM, sun loungers
Indoor pool, open 9:00 AM to 8:00 PM, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of AC Hotel by Marriott Krakow

AC Hotel by Marriott Krakow

4.0 star property
4-star hotel with spa, near Main Market Square

9.0/10 Superb

53 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Connecting rooms available
Map
Aleja 3 Maja 51, Krakow
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Sauna
  • Self parking
  • Children's pool
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Krowodrza
  • Main Market Square - 32 min walk
  • Royal Road - 12 min drive
  • Wawel Castle - 12 min drive
  • Oskar Schindler Factory - 24 min drive
  • Wieliczka Salt Mine - 36 min drive

Getting around

  • John Paul II - Balice Airport (KRK) - 23 min drive
  • Krakow Lobzow Station - 11 min drive
  • Zabierzow Station - 15 min drive
  • Krakow Glowny Station - 17 min drive
  • Airport shuttle (surcharge)

About this property

AC Hotel by Marriott Krakow

A great choice for a stay in Krakow, AC Hotel by Marriott Krakow features a free kids' club and offers an airport shuttle (available 24 hours) for PLN 120 per vehicle. You can visit the spa to indulge in massages, facials, or aromatherapy, and international cuisine is served at Sobremesa Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a sauna.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 300 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (PLN 60 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Children's menu

What to do

  • Access to nearby indoor pool
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Transfer shower

Languages

  • English
  • Polish

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Aliento SPA has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Sobremesa Restaurant - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Siesta Summer Garden - This tapas bar specializes in Spanish cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
AC Lounge - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 70 for adults and PLN 70 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 120 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for PLN 100.0 per day

Parking

  • Covered self parking costs PLN 60 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; contactless room service is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

AC Hotel Krakow
Ac By Marriott Krakow Krakow
AC Hotel by Marriott Krakow Hotel
AC Hotel by Marriott Krakow Krakow
AC Hotel by Marriott Krakow Hotel Krakow

Frequently asked questions

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

8.5/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Lovely family friendly city vacation
We had a lovely week-long stay with connecting rooms. The restaurant was very good as were the spa services. Didn’t use the pool as much as we should have and the gym was tiny which was a bit disappointing as 2 people in it already every time we went it left little space to use. The rooms were freshened up every day but the floors only once or twice which was noticeable. Comfortable beds and pretty good sound proofing. Would have been nice to have the heat function on the towel rack in the bathroom working but hot summer so probably turned off. Super convenient tram trip into old town & absolutely no need to take taxis anywhere apart from the airport which we booked through the hotel & was comfortable, affordable & reliable. We look forward to returning
Renate V, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Joana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Overall, it is a very nice hotel. It is located outside of the Old Town but it is a pleasant walk of 25 minutes to see the sites. There is a nearby Tram stop if desired that takes you into the edge of the Old Town. Very clean hotel. Good facilities. Breakfast was good. Standard room was spacious and bright. The balcony a disappointment as it had no cover, no privacy and no view. There is little space for hanging clothes - minimalism. Nice Nespresso coffee machine. Mini bar locked unless credit card provided. Sizeable bathroom and walk-in shower but it is not a power shower. Only adequate flow of water from shower head. Comfortable bed and duvet but the foam pillows are lumpy. Very helpful reception staff in particular Mateusz. All spoke English very well. Good choice of hotel.
Brian, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pretty much everything was perfect, the room decor, quality of furnishings, and the people were great. The location is fantastic, close to all the places you want to visit, yet
Piotr, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

I’m so grateful that somebody showed us the AC Hotel Marriott in Krakow. All together, we stayed three weeks there - it is exceptionally good. The staff is very helpful, the food is delicious, the internet is stable and fast, and the parking solves a lot of challenges in Krakow. Thank you for the great time.
Henry, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely place and my new favorite for Krakow
Henry, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect
Incredible value. Extremely modern hotel in Krakow
Geoff, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Will be nice when it’s finished. Shame the spa wasn’t open long enough and dont worry about getting a wake call. As they will evacuate the whole hotel and not tell you it was a false alarm.
Elliot, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Floyd, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel, location, amenities, staff, food, everything was great.
John Garrett, 7-night family trip
Verified Expedia guest review