Nestled in the heart of Uptown District, Banff Inn offers a warm welcome with its cozy lobby fireplace and relaxing spa tub. Enjoy delicious pizza at CARLITOS PIZZARIA or unwind with a drink at the bar, all while staying connected with in-room WiFi. Previous guests have praised the helpful staff and proximity to shopping.
Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
Banff National Park Information Centre - 12 min walk - 1.1 km
Banff Centre for Arts and Creativity - 12 min walk - 1.1 km
Getting around
Calgary International Airport (YYC) - 92 min drive
Banff Station - 15 min walk
Restaurants
The Canadian Brewhouse - 11 min walk
The Old Spaghetti Factory - 12 min walk
A&W Canada - 7 min walk
PARK Distillery Restaurant + Bar - 12 min walk
Shoku Izakaya - 13 min walk
About this property
Banff Inn
Banff Inn offers a great location, putting you within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Guests can enjoy pizza at Carlito's Pizzaria, which serves dinner, and the hot tub makes for a relaxing end to the day. A bar/lounge, a sauna, and a steam room are other highlights. The helpful staff and nearby shopping get great marks from fellow travelers.
At a glance
DONE
Hotel size
99 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (CAD 20.95 per night; includes in/out privileges)
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
What to do
Golfing nearby
Hiking/biking trails nearby
Rafting nearby
Ski lessons nearby
Snowboarding nearby
Services
24-hour front desk
Luggage storage
Multilingual staff
Ski storage
Snow sports gear
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Hot tub
Sauna
Steam room
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
LED television
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Down comforter
Bed sheets provided
Freshen up
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini-fridge
More
Daily housekeeping
Connecting/adjoining rooms available
LED light bulbs
Recycling
Special features
Dining
Carlito's Pizzaria - This restaurant specializes in pizza and serves dinner only. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee (June 01 - April 29): CAD 22.14 per accommodation, per night
Children & extra beds
Rollaway beds are available for CAD 15.0 per day
Parking
Covered self parking costs CAD 20.95 per night with in/out privileges
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Banff Inn
Inn Banff
Banff Inn Hotel
Banff Inn Banff
Banff Inn Hotel Banff
Frequently asked questions
Does Banff Inn offer free cancellation for a full refund?
Yes, Banff Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Banff Inn?
Sorry, pets aren't allowed.
Is parking offered on site at Banff Inn?
Yes. Self parking costs CAD 20.95 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Banff Inn?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Banff Inn and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a steam room.
Are there restaurants at or near Banff Inn?
Yes, Carlito's Pizzaria offers pizza.
Does Banff Inn have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Banff Inn like?
Banff Inn is a short 14-minute walk from Banff Centre for Arts and Creativity and 16 minutes' walk from Bow River. Travelers say the area is walkable and ideal for skiing.
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Reviews
Banff Inn Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.4
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The spa area was newly renovated and offered a pleasant experience with great amenities like hot tub, sauna, and steam room. (42 reviews)
The hot tub was a highlight of the stay, with many guests enjoying its relaxing and rejuvenating experience. (43 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Restaurant
Parking
Downtown
Bed
Hot Tub
Breakfast
Public sauna
Reviews
Verified
10/10 Exceptional
Mar 7, 2026
Easy access to the ski shuttles.
Clean room
Good hot tub
Friendly staff
David
David, 7-night trip
Verified
10/10 Exceptional
Mar 7, 2026
Had a good time at this hotel. I liked the hotel room and hard wood floors very nice. The hot tub was excellent and the steam worked well.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Mar 17, 2026
Banff Inn is a great spot. Short walk downtown, very friendly and helpful staff especially Elmer at the the front desk that made some great recommendations for my wife who wasn’t skiing. Easy underground parking, ski shuttle stop next door and a great steam room to help ease the muscles after a long day of skiiing. Not the fanciest hotel, but great showers, high end bed linens and comfy beds. Would definitely recommend.
Carley
Carley, 5-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Room was great, perfect layout for our situation with loft and 3 queen beds. Easy walk into town and ski shuttle pick up next door was very handy.
Trina
Trina, 3-night trip
Verified
8/10 Very good
Jan 2, 2026
We enjoyed our stay at the Banff Inn. The staff was extremely nice and accommodating, and we loved using the spa. Would definitely stay again!
Walter
Walter, 1-night trip
Verified
8/10 Very good
Jan 17, 2026
Staff was very friendly and helpful. Room was
Clean and beds were comfortable.
Jeff
Jeff, 2-night trip
Verified
8/10 Very good
Dec 29, 2025
Friendly staff and heated underground parking.
Krista
Krista, 7-night trip
Verified
8/10 Very good
Mar 23, 2026
The housekeeping did our bed daily but didn't vacuum the floor and we asked the front to remind the housekeeping dept vaccuum the floor as we have kids.
Staff were excellent at the front and always smiling
Ivy
Ivy, 4-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Excellent service, clean rooms
Mabi
Mabi, 2-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Very courteous, friendly staff. Room is small but very clean & comfortable.
Debra
Debra, 1-night trip
Verified
10/10 Exceptional
Dec 3, 2025
great location, walking distance to downtown and various restaurants.
Monica Trejo
Monica Trejo, 3-night trip
Verified
10/10 Exceptional
Jan 23, 2026
They upgraded our room to a kind suite with no extra charge !!! Beautiful room, very clean & staff was super friendly !!
Nicole
Nicole, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2025
The staff is so lovely and accommodating. We really enjoyed the hot tub after skiing every day. Would stay again!
Wally
Wally, 3-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Clean room good size and good location
Linda
Linda, 3-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Walking distance to downtown and lots of restaurants. Hotel was clean and plenty of amenities
Mark
Mark, 3-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Room was clean , great location
Parry
Parry, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Great staff
Helena
Helena, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Good hotel and location
KENNETH
KENNETH, 2-night trip
Verified
10/10 Exceptional
Dec 8, 2025
The room was comfortable, the bed comforter was fluffy and warm, the jacuzzi was great, and the underground parking was great in the snow. The staff were very helpful and friendly too!
Sherri
Sherri, 3-night trip
Verified
6/10 Good
Dec 16, 2025
Decent room, Hot tub could be hotter but steamer/sauna was nice
Brent H
Brent H, 1-night trip
Verified
8/10 Very good
Nov 12, 2025
We enjoyed our stay. The rooms are clean and lots of room. We enjoyed the hot pool and saunas. It was a very relaxing stay.
Stacy
Stacy, 1-night trip
Verified
8/10 Very good
Oct 18, 2025
Clean quiet rooms located within walking distance to shops and restaurants.
Elaine
Elaine, 2-night trip
Verified
10/10 Exceptional
Nov 18, 2025
All good, clean, spacious and friendly staff
Vinicius
Vinicius, 2-night trip
Verified
8/10 Very good
Jan 26, 2026
We were lucky to be upgraded to a bigger room at no cost, however it was directly above the parkade door/entrance so not the quietest. Staff were friendly. Underground parking was nice but expensive.
Rebecca
Rebecca, 2-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Nice comfortable rooms, helpful staff and within walking distance of the centre of Banff.