Ramayana Suites & Resort - CHSE Certified

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2 outdoor pools, free cabanas, pool umbrellas
2 outdoor pools, free cabanas, pool umbrellas
2 outdoor pools, free cabanas, pool umbrellas
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Overview of Ramayana Suites & Resort - CHSE Certified

Ramayana Suites & Resort - CHSE Certified

4.5 star property
4.5-star beach resort with spa, near Kuta Art Market

8.0/10 Very good

843 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is CA $63
Price available on 09/07/2022
Map
Jl. Bakung Sari, Kuta, Bali, 80361
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Dishwasher
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 6 min walk
  • Legian Beach - 35 min walk
  • Double Six Beach - 43 min walk
  • Waterbom Bali - 1 min drive
  • Beachwalk Shopping Center - 9 min drive
  • Bali Bombing Memorial - 14 min drive
  • Seminyak Beach - 20 min drive
  • Jimbaran Beach - 21 min drive
  • Eat Street - 28 min drive
  • Seminyak Square - 25 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 14 min drive
  • Airport shuttle (surcharge)

About this property

Ramayana Suites & Resort - CHSE Certified

Ramayana Suites & Resort - CHSE Certified is a great choice for your beach stay in Kuta. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments, and reflexology. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this luxurious resort include a poolside bar, a fitness center, and a children's pool. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 206 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children's pool
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Shopping
  • Beach nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Oven
  • Free bottled water
  • Dishwasher
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Rama Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 15 for adults and USD 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 650000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Ramayana Kuta
Ramayana Resort
Ramayana Resort Kuta
Ramayana Resort & Spa Bali/Kuta
Ramayana Resort And Spa
Ramayana Resort Spa
Ramayana Resort Spa
Ramayana Suites Resort
Ramayana Suites Resort CHSE Certified
Ramayana Suites & Resort - CHSE Certified Kuta
Ramayana Suites & Resort - CHSE Certified Resort
Ramayana Suites & Resort - CHSE Certified Resort Kuta

Frequently asked questions

Overall score and ratings

8.0

Very good

8.0/10

Cleanliness

8.5/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

2/10 Poor

We booked three rooms for our two-night stay. The rooms were not ready when we arrived (3pm local time). When we were given the key to our rooms, it was not cleaned — the floor still sticky and dusty. One of the rooms did not have shower head and we couldn’t close the sink tap in the other room. Hotel plays music in the corridor throughout the night, which could be heard louder in the room. Staff said they would turn it off but didn’t so we didn’t sleep much at all. We were given some drinking water in one room but not the other two. The beddings were very itchy to sleep in.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

PETER, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We were upgraded to the new part of hotel and just beautiful. Thank goodness as we had one night in the old part and it was dreadful but they are renovating the old. Beautiful hotel
1-night family trip
Verified Expedia guest review

6/10 Good

TREVOR, 3-night trip
Verified Hotels.com guest review

8/10 Very good

WiFi wasn't great but ok , Staff were great and customer service guy Tom made himself known if we needed anything . He organised 2pm checkout which was great with a 6pm flight.
8-night family trip
Verified Expedia guest review

8/10 Very good

did not like our room being made up while we were down stairs having breakfast at 8 am . Staff could have waited until we returned so we could have closed our cases,put away our dirty underclothes,put our money and personal papers away, and cleaned up the bathroom of our medical needs without them doing it for us.Very rude and an invasion of our privacy .not impressed.
6-night romance trip
Verified Expedia guest review

6/10 Good

The place looks great. The new suite rooms look nice but the walls/ceilings are thin so you get disturbed regularly and the new beds are like sleeping on the floor they’re that firm! Left there after 6 days feeling tired and disappointed.
6-night romance trip
Verified Lastminute guest review

10/10 Exceptional

it was central to everything and good resturants hotel was clean and staff were very helpful.
9-night family trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review