The Waves Tulum

Photo gallery for The Waves Tulum

Primary image
3 outdoor pools
3 outdoor pools
3 outdoor pools
Signature Studio | Terrace/patio

Overview of The Waves Tulum

VIP Access

The Waves Tulum

3.5 star property
3.5-star hotel in Tulum with restaurant and bar/lounge

9.2/10 Superb

114 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
The price is CA $115
Price available on 10/12/2022
Map
Avenida Kukulkan, Region 1, Mz. 32, Lt. 1, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Concierge services
  • Tour/ticket assistance
For families
  • Cookware, dishware, and utensils
  • Television
  • Daily housekeeping
  • Elevator
  • Limited onsite parking
  • 3 outdoor pools

Choose dates to view prices

About this area

What's nearby

  • Tulum National Park - 7 min drive
  • Playa Paraiso - 14 min drive
  • Gran Cenote - 13 min drive
  • Tulum Beach - 9 min drive
  • Tulum Mayan Ruins - 29 min drive
  • Sian Ka'an Biosphere Reserve - 27 min drive

About this property

The Waves Tulum

3.5-star hotel
The Waves Tulum provides amenities like a bar and a restaurant. Treat yourself to spa services, such as a body scrub, a body treatment, or a Swedish massage. Stay connected with free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools
  • Full breakfast (surcharge), a 24-hour front desk, and an elevator
  • Tour/ticket assistance and concierge services
Room features
All guestrooms at The Waves Tulum offer thoughtful touches such as wet bars and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers, hair dryers, and shampoo
  • 42-inch Smart TVs with streaming services and digital channels
  • Wardrobes/closets, blenders, and toasters

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free (dogs only)
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • 3 outdoor pools
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Wet bar
  • Iron/ironing board

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Toaster
  • Cookware, dishes, and utensils
  • Blender

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, body scrubs, and body treatments.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 15 for adults and USD 7 for children (approximately)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards, debit cards and cash.

Also known as

THE WAVES TULUM Hotel
THE WAVES TULUM Tulum
THE WAVES TULUM Hotel Tulum

Frequently asked questions

Does The Waves Tulum offer free cancellation for a full refund?
Yes, The Waves Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Waves Tulum?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at The Waves Tulum on 12 Oct 2022 start from CA $115, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Waves Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Waves Tulum?
Yes, there are 3 outdoor pools.
Are pets allowed at The Waves Tulum?
Yes, dogs stay free.
Is parking offered on site at The Waves Tulum?
Yes. Parking spots may be limited.
What are the check-in and check-out times at The Waves Tulum?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at The Waves Tulum and nearby?
The Waves Tulum has 3 outdoor pools and spa services.
Are there restaurants at or near The Waves Tulum?
Yes, there's an onsite restaurant. Nearby restaurants include Curry by Po Thai (7-min walk), Uno Japonese Noodles (9-min walk), and Hunab Ku (9-min walk).
What's the area around The Waves Tulum like?
The Waves Tulum is located a short 12-minute walk from Dos Aguas Park.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Cool Place
I loved the property, staff and location--comfy beds
Rickey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ludek, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Estella, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I arrived late at night, they arranged for transport from Cancun airport. It was pricey but being a last minute trip, I appreciated the help. Checkin was super easy and the attendant walked me to my room. The room itself was very clean, spacious and of course I had a private balcony with a jacuzzi on there. It was great that the temp was perfect so it felt more like a tiny pool lol. I spent a lot of time in there. I literally swam in all three pools around the property. The one on the ground floor has a swim up bar. The rooftop pools were very nice. I was able to walk around the area very easy. Loved the wine bar about 5 minutes walk from there and also the Thai restaurant 10 minutes walk. If you don’t wanna walk, there are cabs right at the entrance of the hotel. I would definitely recommend this place.
Ashmeen Nisha, 2-night trip
Verified Expedia guest review

6/10 Good

We liked the spaciousness of the rooms. The staff was very friendly and helpful. They are still working on building the hotel, and therefore not everything is finished. Getting to the hotel was a little challenging, and the surrounding area is very much in poverty. It is difficult to appreciate your view when you are looking at extreme poverty conditions. The room is very clean; however, we booked the deluxe two bedroom suite, and the rooftop tub was not clean enough for us to enjoy.
Angie, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very accommodating!
The hotel is off the beaten path but very nice. It’s in an area where locals live but it’s walking distance to the Main Street. If you want to chill it has everything, including 3 pools, a gym a bar and restaurant. You don’t have to go into town. Our room had a small private jacuzzi!
Landy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Costumer Service
Cristina, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Loved this hotel! The first shuttle had trouble finding I think due to construction but didn’t have issues with any of our other taxis finding the hotel during trip. The room was HUGE and clean - came with a beautiful deck with a mini pool that I wasn’t expecting a kitchen. The pool and surrounding area was great (Tulum jungle vibes) and we didn’t deal with any construction issues at all. The staff was great. The best part was the room service/restaurant food - was beyond my expectations everything was so fresh and reasonable priced! My favorite was the avocado toast for breakfast. Hotel isn’t walkable to anywhere need to take a taxi but that wasn’t an issue for this trip - just a heads up if you are looking for walkability! Highly recommend Waves Tulum!
Megan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff is patient, caring and always willing to help. This place is totally worth it. We even got upgraded to a penthouse and we loved it. Definitely would come back here. The property is still under construction but the workers are so silent and you barely see them or hear any noise. It’s an amazing place to be
Anelisa, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amber was very helpful!!!!
Raemaesha, 4-night trip with friends
Verified Expedia guest review