Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Malmaison London, London

4-star4 stars
18-21 Charterhouse Square, London, England, EC1M 6AH, United Kingdom

4-star hotel with restaurant, near St. Paul's Cathedral
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • There were too many cushions that I had to remove to get access to bed. The floor of the…Mar. 9, 2020
  • Surprisingly nice rooms once the new underground station opens it will b3 hard to get in…Oct. 28, 2019

Malmaison London, London

from $179 CAD
  • Standard Double Room
  • Double Room (Cosy)
  • Double Room (Club)
  • Charterhouse Square View Superior Double
  • Charterhouse Square View Standard Double
  • Executive Suite

What’s around Malmaison London, London

Landmarks

  • In London City Centre
  • St. Paul's Cathedral - 12 min walk
  • The Strand - 16 min walk
  • Liverpool Street - 17 min walk
  • Aldwych Theatre - 21 min walk
  • The Gherkin - 22 min walk
  • Tate Modern - 23 min walk
  • Lyceum Theatre - 23 min walk

Getting around

  • London City Airport (LCY) - 33 min drive
  • Heathrow Airport (LHR) - 53 min drive
  • Gatwick Airport (LGW) - 86 min drive
  • London Farringdon Station - 4 min walk
  • London City Thameslink Station - 11 min walk
  • London Moorgate Station - 14 min walk
  • Barbican Station - 3 min walk
  • Farringdon Underground Station - 4 min walk
  • St. Paul's Underground Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.
This property offers children under 11 years old free Lunch or Dinner from the kids menu when dining with an adult at Chez Mal Restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 721
  • Conference space size (meters) - 67
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Elevator
Accessibility
  • In-room accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chez Mal - This steakhouse specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Mal Lounge - This cocktail bar serves lunch only.

Malmaison London, London’s small print

Also known as

  • Malmaison London Hotel
  • London Malmaison Hotel
  • Malmaison London Hotel
  • Malmaison London London
  • Malmaison London Hotel London
  • Malmaison Hotel London
  • Malmaison London
  • London Malmaison Hotel
  • Malmaison London England
  • Malmaison London Hotel London
  • Malmaison Hotel
  • Malmaison London England
  • Malmaison Hotel London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Parking is available offsite and costs GBP 30 per night (0.3 mi away)

Continental breakfast is offered for an extra charge of GBP 13 per person (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Malmaison London, London

  • Does Malmaison London offer free cancellation for a full refund?
    Yes, Malmaison London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at Malmaison London?
    Yes, dogs are welcome. There's a charge of GBP 10.00 per pet, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Malmaison London?
    You can check in from 3 PM to midnight. Check-out time is 11:00 AM.
  • Are there restaurants at or near Malmaison London?
    Yes, there's an onsite restaurant that serves French cuisine. Nearby restaurants include Le Café du Marché (1-min walk), Fox and Anchor (1-min walk), and Old Red Cow (2-min walk).

Recent reviews

Very Good 8.4 From 804 reviews

Very Good 8.0
Th
Isabelle, ca1 night trip
Very Good 8.0
Good location, good staff
Overall all a great place to stay. Location feels quiet but very close to underground and restaurants. Staff was super helpful. Only complaint is our air conditioning wasnt working properly.
Amy, ca3 night trip with friends
Very Good 8.0
Decent stay in a modern hotel in London
Great modern hotel which is a bit harder to find in London where the hotels tend to be more rustic or old fashioned Pretty clean rooms. Just a bit of dust and crumbs here and there but only if I am being picky The room had a very strong smell of aftershave or like a canned deodorant smell that didn't smell very unpleasant but it reminded me of a locker room or in a club. The service was good but felt a bit fake and not super genuine. Just a bit of a strange vibe. Not extremely personable or friendly but not bad either. Just a bit awkward personalities/ and do not expect them to go above and beyond in terms of hospitality The room was very modern and beautiful. The showers, bed and furnishings were gorgeous. The view is not the greatest. My room's window faced a big building with construction The toiletries were fantastic and high quality. And the furniture in the room was again beautiful. The hallways were a bit old and had a musty smell however not horrible However good value. If you want a relatively clean and modern room. What really stuck out were the decor and design in room All in all very good room, ok service but not top of the line
Derrick, ca1 night trip
Very Good 8.0
The hotel is nice well maintained and in a quiet area. The room was clean and comfortable.
Louis, ca3 night business trip
Exceptional 10.0
I enjoyed my overnight stay at this hotel. My room was clean and comfortable, though small and the staff that I met were helpful and pleasant. The location is on a quiet square close to the financial district and the Museum of London. I recommend this hotel.
H John, ca1 night trip
Exceptional 10.0
very comfortable and stylish hotel i
A stylish hotel in a really great location. The service was excellent and the hotel had taken good measures to be COVID safe. The room was immaculate and very comfortable.
gb1 night trip with friends
Very Good 8.0
Nice hotel
I visited just as places started to open following lockdown. It was definitely quiet because of that and the restaurant wasn't open for dinner. Other than the odd bit of plastic wrap and pieces of plastic shielding in reception the experience was no different to a normal hotel stay. I didn't experience much beyond the room which was one of their "cosy" ones, but it was nicely furnished with nice bathroom. No complaints about the experience. The setting is good as it sits on the edge of Charterhouse Square which is a small quiet park that seemed popular in the sun. It is also close to some shops for groceries and similar, and is very near the Barbican and its underground station.
Andrew, gb1 night trip
Very Good 8.0
Great staff make all the difference
Reception staff were all excellent, attentive and helpful. Knew about tube closures and alternate routes to take. All in all the staff were a credit to your brand.
Apapat, gb2 night trip
Very Good 8.0
Great location, great service
It was lovely to be upgraded into a bigger room and because it was a birthday, be offered a free drink. The room was very spacious and comfortable. The negative from our perspective was an extremely firm bed and underwhelming aircon. A sleepless night as we couldn't get comfortable. But everything else was terrific, and a brilliant location too. It might become the place we return to for our weekend breaks in London
Meriel, gb1 night trip
Exceptional 10.0
Favourite London hotel so far
Brilliant hotel with excellent and friendly staff. Slept like a baby.
gb1 night trip

Malmaison London, London

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