Holiday Inn Express Hotel & Suites Austin - Sunset Valley, Sunset Valley

Hotel was clean, room was clean, people (staff) were friendly and helpful when needed. Only complaint is the breakfast meal time. Most hotels start their breakfast around 6:00 am, this one at 6:30 am. Not a big deal, you just plan around that time. BUT... every day I was there last week, the breakfasts didn't start being prepped until 6:30, which means they weren't fully ready until after 7. There was a crowd in the dining area every morning waiting to be fed. Needless to say, I didn't get a hot meal for breakfast (that I paid for) all week as I needed to leave for my destinations before 7 am.

Went with family room was decent the first two nights but then we lost air conditioning had maintenance come look at it but they didn’t get to it till 9 at night so instead of taking a chance of it possibly working they had us move rooms. Which was an inconvenience given the fact that we were there a week and it was 9 at night but they did compensate us so that was appreciated and the second room was even better than the first

We arrived late I'm checked out fairly early but the facility was clean and well kept. The only thing that I really have to complain about were some children prank calling from the Room across the Hall. The breakfast was hot and fresh, and tasted delicious. I realize this is Austin which is basically mini California However I would recommend getting rid of the Turkey sausage at just doubling the amount of bacon that you offer because nobody was eating that stuff at the bacon was fantastic.

I stayed with my 2 children. The king bed was pretty soft for my liking. The pull out was really uncomfortable so my son slep on the sofa which was alright but not great. After the 1st night we were so tired at the end of the day it no longer mattered as much. Lol The breakfast was really good and nice variety. We would use this hotel again.